Acuity Scheduling

Acuity Scheduling

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About

Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things.

About

Calendly is a scheduling automation platform that helps individuals, teams, and enterprises book meetings without the back-and-forth emails. Share custom booking links, set availability preferences, and automate reminders, follow-ups, and calendar syncing. Calendly supports one-on-one, group, collective, and round robin scheduling, with smart features like buffer times, time zone detection, and meeting caps. Integrate with Google, Outlook, Office 365, Zoom, Microsoft Teams, HubSpot, Salesforce, Slack, and more to embed scheduling into your existing workflow. Calendly helps entrepreneurs, sales, marketing, recruiting, customer success, and professional services teams save time, reduce no-shows, and improve the client experience. Built for flexibility and scale, Calendly offers admin controls, reporting, and enterprise-grade security. Sign up for free and simplify your scheduling today—no credit card required.

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Platforms Supported

Windows
Mac
Linux
Cloud
On-Premises
iPhone
iPad
Android
Chromebook

Audience

Professionals, small to mid-sized businesses

Audience

Made for meeting-driven people, teams, and enterprises

Support

Phone Support
24/7 Live Support
Online

Support

Phone Support
24/7 Live Support
Online

API

Offers API

API

Offers API

Screenshots and Videos

Screenshots and Videos

Pricing

$16.00/month
Emerging - $16 per month
Growing - $27 per month
Powerhouse - $49 per month
Free Version
Free Trial

Pricing

$10 per user per month
Pick the perfect plan for you or your team:

Free: always free for personal use
Standard: for professionals and small teams
Teams: for growing businesses
Enterprise: for large companies
Free Version
Free Trial

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 4.4 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.6 / 5
support 4.7 / 5

Pros from Real Users

Pros

  • Acuity Scheduling is an easy to use service that provides solutions for calendar and scheduling stuff, it is easy to customize everything to fit the needs of my business and the heavy schedules that each team member has, it can be perfectly customized for every individual and work perfectly for scheduling things as the week becomes busier. The way Acuity works is very intuitive and adjusts to the present, the rising technology and the way things are becoming now more automated and precise, it is helpful to put out our schedule for the week and let customers know availability without needing to reach out privately, and they can schedule the product they want in the available posts of our business schedules, and it will automatically update to the new availability after scheduling anything. This calendar can be fully customized and Acuity allows for the creation of multiple calendars that can be kept private so clients do not see them, and it works amazingly when it comes to sorting out our own individual schedule to figure out the best way to improve our workflow, and choose how we can customize the public calendar in a way that benefits both the customer and the business, providing a nice customer experience. It is an essential tool to have in order to get the most out of the customer experience, it allows us to recollect customer information by having them fill out forms for scheduling and this is an important part because we are able to know the customer better and will know in what ways we can provide a better service for them, it makes things easier for us to get more clients because the scheduling part becomes simple for both parties, it provides a stable service that is intuitive enough for everyone, and it improves communication to make things more customizable for the client.
  • This software has all the features you need in a scheduling app. Create surveys and applications to screen appointees.
  • Acuity Scheduling is an online assistant. It has made meetings a breeze. Easy-to-use and user-friendly. Customised scheduling page helps in scheduling meetings and saves lots of time. Works 24/7 to organise the schedule. 7 days free trial is available. Perfect software for small businesses.
  • • Very easy to use, love it! • Lot’s of integrations, • Mainly use it for my massage bookings where customer can make a payment too via Stripe (PayPal and/or Square) • Very easy to embed it into my website, for each individual payment package, different links provided • My wife use it integrating with Zoom for live streaming classes, where participants gets unique link when they book and pay via Acuity Scheduling • Very happy with it!!
  • It has everything you need for scheduling. It's easy to set up and it is very convenient for clients to schedule meetings. The design is great and the quick support service is priceless. Acuity Scheduling is the perfect tool for every business owner!

Pros & Cons from Real Users

Pros

  • Calendly boasts ease of use from initial setup to scheduling appointments, the interface is highly intuitive and easy to use. Even for those who aren't particularly tech-savvy, it's very easy to navigate and get started. Another feature that is useful and that I like is its flexibility. It offers various types of appointments, including one-on-one meetings, group meetings, and even free-for-all meetings. This versatility allows me to create a variety of different types of meetings based on my needs, whether it be for internal team meetings or external client meetings. Another aspect that I appreciate is the customization of the software. Calendly allows me to customize my schedule page with my brand and logo, which makes it look more professional and consistent with my overall brand image. Also, I can create custom appointment types and tailor them to specific requirements, such as the duration of the appointment or the information I need from the attendees. I can set different availability for different types of appointments, or I can set a buffer time between meetings to give myself a break. I also appreciate the ability to send automatic reminders to both me and the person I'm meeting with, which helps ensure that we both arrive on time and prepared. Calendly helps me save time by automating the scheduling process. Instead of spending countless hours going back and forth with clients to find a mutually convenient meeting time, Calendly allows me to send them a link to my calendar with preset availability options, and they can choose the time that works best for them. This eliminates the need for multiple emails, phone calls, or text messages, which can be time consuming and frustrating. Among the most outstanding features of Calendly is its ability to integrate with other software and tools that I use. It connects seamlessly with my Google Calendar and Microsoft Outlook, allowing me to manage my schedule without having to manually enter appointments in multiple locations. It also integrates with popular video conferencing software like Zoom and GoToMeeting, making it incredibly convenient for scheduling and running virtual meetings with clients and team members. The reminders and notifications that Calendly provides are also incredibly helpful. I can set automatic reminders for attendees, which helps reduce no-shows and keeps everyone on the same page. In addition, I receive email and SMS notifications when someone books an appointment, allowing me to stay on top of my schedule and avoid potential conflicts. Calendly's reporting features have been invaluable to me in terms of tracking my scheduling habits and identifying areas where I can improve. The platform offers detailed analytics on everything from the number of appointments I've scheduled to the average length of my meetings, helping me spot patterns and adjust my scheduling strategy accordingly. Calendly's customer support is excellent. Their team is responsive, knowledgeable, and always available to help with any issues or questions you may have. They have a wealth of resources available, including a knowledge base, video tutorials, and webinars, making it easy to get up to speed and fix any issues. Packing all the features together, Calendly is an essential tool for anyone who needs to schedule appointments and manage their time effectively. Its intuitive interface, flexibility, customizability, integration with other software, and excellent customer support make it a top-notch scheduling software.
  • Very handle tool to have. Rather than going back and forth with having conversations on your availability with people, you can simply send them your Calendly link to see what’s available and people can schedule meetings fairly easily.
  • Saves a substantial amount of time by covering the mundane clerical or scheduling calls. Easy to maintain and keep updated. Solid customization capabilities. Great integration features.
  • Calendly saves me time as it is so much easier to send out an email requesting individuals to put time on my calendar for a meeting instead of me having to call each person to schedule a meeting.
  • Calendly is a great booking tool to avoid scheduling back and fourth. I have used it for years. They offer a great free version that lets you have good functionality to test it out. Of all the free options, it's my favorite.

Cons

  • Among the drawbacks that we have presented, we find that some of the menu options are not very intuitive, so it can be difficult to find certain settings that I want to adjust, and the way the platform organizes its various functions and settings could be clearer. Also, some of the color schemes used in the interface can be a bit overwhelming, making it difficult to read and navigate the platform. Another issue presented would be that some features are only available with certain price levels, the ability to schedule group meetings or customize branding is only available with the higher price plans. While I understand the need for a tiered pricing structure, it can be frustrating to feel like I'm missing out on important features because I can't afford to upgrade to a more expensive plan, I understand that value for money goes hand in hand and this comes at a price, it would be nice Being able to have a much friendlier and more open platform to provide better payment options and cost alternatives to be able to access those functions that might be of real use to us. While Calendly integrates with a wide range of other tools, I've found that some integrations aren't as seamless as I'd like. I've been having trouble syncing between Calendly and certain calendar apps, leading to scheduling conflicts that I need to manually resolve, if I don't realize this it can disrupt my workflow and disrupt an entire business day, which can become tedious. Calendly's time zone support can be inconsistent at times, which can cause confusion and programming errors. While the platform allows you to set your time zone and the time zone of your guests, there have been cases where the time zone setting has not worked correctly. This can lead to missed appointments or double bookings, which can be frustrating for everyone involved. Calendly integrates with many tools, there are some that it doesn't integrate with. This can be a problem for our team that depends on these tools daily, as it can lead to a disjointed workflow and the need to switch between different tools.
  • Lack of customizable options and integrations is the only negative for Calendly.
  • Could have a more appealing layout. Not easy to access preview for what candidates may see.
  • I use the cheaper version which naturally doesn't provide as many options. So, if you want more from the platform you do have to pay more, but most systems are like that.
  • I would like it if they integrated with Outreach so that I could link up email automation with it when someone books with me. I think they have built in automation in the paid version, but I use outreach for outbound so I'd love to connect those two.

Training

Documentation
Webinars
Live Online
In Person

Training

Documentation
Webinars
Live Online
In Person

Company Information

Squarespace
Founded: 2003
United States
www.acuityscheduling.com

Company Information

Calendly
Founded: 2013
United States
calendly.com

Alternatives

Alternatives

Acuity Scheduling

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Apptoto

Apptoto

Go-Cort
lemcal

lemcal

lempire

Categories

Categories

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Coaching Features

Appointment Scheduling
Billing & Invoicing
Business Coaching
Client Management
Goal Setting / Tracking
Life Coaching
Mentor/Coach Matching
Program Management
Progress Tracking
Sport Coaching

Dance Studio Features

Attendance Management
Billing & Invoicing
Class Management
Competition Management
Instructor Management
Inventory Management
Online Payments
Online Registration
Point of Sale (POS)
Recital Management
Scheduling
Student Management

Employee Scheduling Features

Appointment Management
Automated Scheduling
Calendar Management
Employee Database
Group Scheduling
Messaging
Mobile Access
Payroll Management
Reporting/Analytics
Resource Management
Schedule Distribution
Scheduling
Shift Scheduling
Shift Swapping
Time Clock
Time Tracking
Vacation / Leave Tracking

Event Management Features

Attendee Management
Badge Management
Conferences / Conventions
Exhibit / Vendor Management
Gamification
Room Block Management
Social Media Promotion
Sponsorship Management
Surveys & Feedback
Ticketing
Volunteer Management
Weddings / Parties

Fitness Features

Attendance Tracking
Billing & Invoicing
Check-In Manager
Class Management
Contract Management
Employee Management
Event Management
Inventory Management
Marketing Management
Membership Management
Point of Sale (POS)
Reservations Management

Massage Therapy Features

Appointment Management
Billing & Invoicing
Client Management
Email Marketing
Employee Management
Gift Card Management
Multi-Location
Point of Sale (POS)
Practice Management
SOAP Notes

Medical Spa Features

Appointment Management
Before & After Pictures
Client Management
Gift Card Management
HIPAA Compliant
Inventory Management
Package Creation

Mental Health Features

Appointment Reminders
Appointment Scheduling
Assessment & Treatment Plans
Billing & Invoicing
Claims Management
E-Prescribing
EDI
EMR / EHR
HIPAA Compliant
Inpatient / Residential
Multi-Provider Practice
Patient Portal
Personnel Management
Progress Notes
Single Provider Practice

Patient Scheduling Features

Analytics/Reporting
Approval Process Control
HIPAA Compliant
Mobile Access
Notifications/Alerts
Online Scheduling
Patient Communications
Patient Intake
Patient Portal
Patient Records Management
Payment Processing
Reminders
SMS Messaging

Personal Trainer Features

Appointment Scheduling
Assessments
Attendance Tracking
Billing & Invoicing
Certification Tracking
Client Management
Commission Management
eCommerce
Exercise Library
Fitness Assessments
Fitness Plan
Nutrition Program
Online Store
Payment Processing
Wellness Plans

Photography Studio Features

Appointment Scheduling
Billing & Invoicing
Client Management
Contract Management
Event Management
Marketing Management
Order Management
Project Management
Proposal Management

Salon Features

Appointment Management
Booth Rental
Client Profiles
Employee Management
Inventory Management
Loyalty Program
Multi-Location
Payroll Management
Point of Sale (POS)
Recurring Appointments

Spa Features

Appointment Management
Client Management
Employee Management
Inventory Management
Loyalty Program
Membership Management
Online Booking
Payroll & Commission
Point of Sale (POS)

Yoga Studio Features

Class Scheduling
Facility Scheduling
Inventory Management
Member Management
Online Payments
Staff Management

Appointment Scheduling Features

Appointment Reminders
Automated Scheduling
Calendar Sync
Client Database
Group Scheduling
Mobile Access
Multi-Location
Online Booking
Online Payments
Recurring Appointments
Room Booking Management

Scheduling Features

Alerts/Notifications
Appointment Scheduling
Automated Scheduling
Calendar Management
Class Scheduling
Employee Scheduling
Facility Scheduling
Group Scheduling
Interview Scheduling
Meeting Room Booking
Multi-Location
Online Scheduling
Payment Processing
Real-time Scheduling
Reservations
Resource Scheduling
Room Booking Management

Calendar Features

Calendar Sync
Collaboration Tools
Multi-Device Support
Reminders
Room Booking
Scheduling
Task Manaagement

Integrations

APIANT
Back Office Betties
Clerx
Cognito Forms
DoorLoop
Integrately
Keragon
Kizen
Mailshake
Microsoft Outlook
Nango
OneAI
Rambox
Remo
Retently
Stackreaction
TrueMail
WiserNotify
Workers by Delos
n8n

Integrations

APIANT
Back Office Betties
Clerx
Cognito Forms
DoorLoop
Integrately
Keragon
Kizen
Mailshake
Microsoft Outlook
Nango
OneAI
Rambox
Remo
Retently
Stackreaction
TrueMail
WiserNotify
Workers by Delos
n8n
Claim Calendly and update features and information
Claim Calendly and update features and information