Acuity Scheduling

Acuity Scheduling

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About

Make online appointment scheduling and management a breeze with Acuity Scheduling. Acuity Scheduling is an easy to use online appointment scheduling software that helps professionals and businesses fill their schedule--minus all the hassle. With Acuity, clients see your real-time availability, book appointments fast, and pay in advance. All without you needing to organize and reorganize things.

About

Calendly is a scheduling automation platform that helps individuals, teams, and enterprises book meetings without the back-and-forth emails. Share custom booking links, set availability preferences, and automate reminders, follow-ups, and calendar syncing. Calendly supports one-on-one, group, collective, and round robin scheduling, with smart features like buffer times, time zone detection, and meeting caps. Integrate with Google, Outlook, Office 365, Zoom, Microsoft Teams, HubSpot, Salesforce, Slack, and more to embed scheduling into your existing workflow. Calendly helps entrepreneurs, sales, marketing, recruiting, customer success, and professional services teams save time, reduce no-shows, and improve the client experience. Built for flexibility and scale, Calendly offers admin controls, reporting, and enterprise-grade security. Sign up for free and simplify your scheduling today—no credit card required.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Professionals, small to mid-sized businesses

Audience

Made for meeting-driven people, teams, and enterprises

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

Pricing

$16.00/month
Emerging - $16 per month
Growing - $27 per month
Powerhouse - $49 per month
Free Version Not Supported
Free Trial Supported

Pricing

$10 per user per month
Pick the perfect plan for you or your team:

Free: always free for personal use
Standard: for professionals and small teams
Teams: for growing businesses
Enterprise: for large companies
Free Version Supported
Free Trial Supported

Reviews/Ratings

Overall 4.8 / 5
ease 5.0 / 5
features 4.8 / 5
design 4.8 / 5
support 4.4 / 5

Reviews/Ratings

Overall 4.7 / 5
ease 4.8 / 5
features 4.8 / 5
design 4.6 / 5
support 4.7 / 5

Pros from Real Users

Pros

  • Acuity Scheduling is an easy to use service that provides solutions for calendar and scheduling stuff, it is easy to customize everything to fit the needs of my business and the heavy schedules that each team member has, it can be perfectly customized for every individual and work perfectly for scheduling things as the week becomes busier. The way Acuity works is very intuitive and adjusts to the present, the rising technology and the way things are becoming now more automated and precise, it is helpful to put out our schedule for the week and let customers know availability without needing to reach out privately, and they can schedule the product they want in the available posts of our business schedules, and it will automatically update to the new availability after scheduling anything. This calendar can be fully customized and Acuity allows for the creation of multiple calendars that can be kept private so clients do not see them, and it works amazingly when it comes to sorting out our own individual schedule to figure out the best way to improve our workflow, and choose how we can customize the public calendar in a way that benefits both the customer and the business, providing a nice customer experience. It is an essential tool to have in order to get the most out of the customer experience, it allows us to recollect customer information by having them fill out forms for scheduling and this is an important part because we are able to know the customer better and will know in what ways we can provide a better service for them, it makes things easier for us to get more clients because the scheduling part becomes simple for both parties, it provides a stable service that is intuitive enough for everyone, and it improves communication to make things more customizable for the client.
  • This software has all the features you need in a scheduling app. Create surveys and applications to screen appointees.
  • Acuity Scheduling is an online assistant. It has made meetings a breeze. Easy-to-use and user-friendly. Customised scheduling page helps in scheduling meetings and saves lots of time. Works 24/7 to organise the schedule. 7 days free trial is available. Perfect software for small businesses.
  • • Very easy to use, love it! • Lot’s of integrations, • Mainly use it for my massage bookings where customer can make a payment too via Stripe (PayPal and/or Square) • Very easy to embed it into my website, for each individual payment package, different links provided • My wife use it integrating with Zoom for live streaming classes, where participants gets unique link when they book and pay via Acuity Scheduling • Very happy with it!!
  • It has everything you need for scheduling. It's easy to set up and it is very convenient for clients to schedule meetings. The design is great and the quick support service is priceless. Acuity Scheduling is the perfect tool for every business owner!

Pros & Cons from Real Users

Pros

  • Calendly boasts ease of use from initial setup to scheduling appointments, the interface is highly intuitive and easy to use. Even for those who aren't particularly tech-savvy, it's very easy to navigate and get started. Another feature that is useful and that I like is its flexibility. It offers various types of appointments, including one-on-one meetings, group meetings, and even free-for-all meetings. This versatility allows me to create a variety of different types of meetings based on my needs, whether it be for internal team meetings or external client meetings. Another aspect that I appreciate is the customization of the software. Calendly allows me to customize my schedule page with my brand and logo, which makes it look more professional and consistent with my overall brand image. Also, I can create custom appointment types and tailor them to specific requirements, such as the duration of the appointment or the information I need from the attendees. I can set different availability for different types of appointments, or I can set a buffer time between meetings to give myself a break. I also appreciate the ability to send automatic reminders to both me and the person I'm meeting with, which helps ensure that we both arrive on time and prepared. Calendly helps me save time by automating the scheduling process. Instead of spending countless hours going back and forth with clients to find a mutually convenient meeting time, Calendly allows me to send them a link to my calendar with preset availability options, and they can choose the time that works best for them. This eliminates the need for multiple emails, phone calls, or text messages, which can be time consuming and frustrating. Among the most outstanding features of Calendly is its ability to integrate with other software and tools that I use. It connects seamlessly with my Google Calendar and Microsoft Outlook, allowing me to manage my schedule without having to manually enter appointments in multiple locations. It also integrates with popular video conferencing software like Zoom and GoToMeeting, making it incredibly convenient for scheduling and running virtual meetings with clients and team members. The reminders and notifications that Calendly provides are also incredibly helpful. I can set automatic reminders for attendees, which helps reduce no-shows and keeps everyone on the same page. In addition, I receive email and SMS notifications when someone books an appointment, allowing me to stay on top of my schedule and avoid potential conflicts. Calendly's reporting features have been invaluable to me in terms of tracking my scheduling habits and identifying areas where I can improve. The platform offers detailed analytics on everything from the number of appointments I've scheduled to the average length of my meetings, helping me spot patterns and adjust my scheduling strategy accordingly. Calendly's customer support is excellent. Their team is responsive, knowledgeable, and always available to help with any issues or questions you may have. They have a wealth of resources available, including a knowledge base, video tutorials, and webinars, making it easy to get up to speed and fix any issues. Packing all the features together, Calendly is an essential tool for anyone who needs to schedule appointments and manage their time effectively. Its intuitive interface, flexibility, customizability, integration with other software, and excellent customer support make it a top-notch scheduling software.
  • Very handle tool to have. Rather than going back and forth with having conversations on your availability with people, you can simply send them your Calendly link to see what’s available and people can schedule meetings fairly easily.
  • Saves a substantial amount of time by covering the mundane clerical or scheduling calls. Easy to maintain and keep updated. Solid customization capabilities. Great integration features.
  • Calendly saves me time as it is so much easier to send out an email requesting individuals to put time on my calendar for a meeting instead of me having to call each person to schedule a meeting.
  • Calendly is a great booking tool to avoid scheduling back and fourth. I have used it for years. They offer a great free version that lets you have good functionality to test it out. Of all the free options, it's my favorite.

Cons

  • Among the drawbacks that we have presented, we find that some of the menu options are not very intuitive, so it can be difficult to find certain settings that I want to adjust, and the way the platform organizes its various functions and settings could be clearer. Also, some of the color schemes used in the interface can be a bit overwhelming, making it difficult to read and navigate the platform. Another issue presented would be that some features are only available with certain price levels, the ability to schedule group meetings or customize branding is only available with the higher price plans. While I understand the need for a tiered pricing structure, it can be frustrating to feel like I'm missing out on important features because I can't afford to upgrade to a more expensive plan, I understand that value for money goes hand in hand and this comes at a price, it would be nice Being able to have a much friendlier and more open platform to provide better payment options and cost alternatives to be able to access those functions that might be of real use to us. While Calendly integrates with a wide range of other tools, I've found that some integrations aren't as seamless as I'd like. I've been having trouble syncing between Calendly and certain calendar apps, leading to scheduling conflicts that I need to manually resolve, if I don't realize this it can disrupt my workflow and disrupt an entire business day, which can become tedious. Calendly's time zone support can be inconsistent at times, which can cause confusion and programming errors. While the platform allows you to set your time zone and the time zone of your guests, there have been cases where the time zone setting has not worked correctly. This can lead to missed appointments or double bookings, which can be frustrating for everyone involved. Calendly integrates with many tools, there are some that it doesn't integrate with. This can be a problem for our team that depends on these tools daily, as it can lead to a disjointed workflow and the need to switch between different tools.
  • Lack of customizable options and integrations is the only negative for Calendly.
  • Could have a more appealing layout. Not easy to access preview for what candidates may see.
  • I use the cheaper version which naturally doesn't provide as many options. So, if you want more from the platform you do have to pay more, but most systems are like that.
  • I would like it if they integrated with Outreach so that I could link up email automation with it when someone books with me. I think they have built in automation in the paid version, but I use outreach for outbound so I'd love to connect those two.

Training

Documentation Supported
Webinars Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Supported
Live Online Supported
In Person Not Supported

Company Information

Squarespace
Founded: 2003
United States
www.acuityscheduling.com

Company Information

Calendly
Founded: 2013
United States
calendly.com

Alternatives

Alternatives

Acuity Scheduling

Acuity Scheduling

Squarespace
Apptoto

Apptoto

Go-Cort
lemcal

lemcal

lempire

Categories

Barbershop Supported
Coaching Supported
Dance Studio Supported
Event Management Supported
Fitness Supported
Massage Therapy Supported
Medical Spa Supported
Mental Health Supported
Municipal Supported
Patient Scheduling Supported
Personal Trainer Supported
Photography Studio Supported
Physical Therapy Supported
Pilates Studio Supported
Salon Supported
Scheduling Supported
Spa Supported
Speech Therapy Supported
Tattoo Studio Supported
Therapy Supported
Yoga Studio Supported

Categories

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Supported
Room Booking Management Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Not Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Supported
Multi-Location Supported
Online Scheduling Supported
Payment Processing Supported
Real-time Scheduling Supported
Reservations Supported
Resource Scheduling Supported
Room Booking Management Supported

Coaching Features

Appointment Scheduling Supported
Billing & Invoicing Supported
Business Coaching Not Supported
Client Management Supported
Goal Setting / Tracking Not Supported
Life Coaching Not Supported
Mentor/Coach Matching Not Supported
Program Management Not Supported
Progress Tracking Not Supported
Sport Coaching Not Supported

Dance Studio Features

Attendance Management Not Supported
Billing & Invoicing Supported
Class Management Supported
Competition Management Not Supported
Instructor Management Supported
Inventory Management Supported
Online Payments Supported
Online Registration Supported
Point of Sale (POS) Not Supported
Recital Management Not Supported
Scheduling Supported
Student Management Not Supported

Employee Scheduling Features

Appointment Management Supported
Automated Scheduling Not Supported
Calendar Management Not Supported
Employee Database Not Supported
Group Scheduling Not Supported
Messaging Supported
Mobile Access Supported
Payroll Management Supported
Reporting/Analytics Supported
Resource Management Supported
Schedule Distribution Supported
Scheduling Supported
Shift Scheduling Not Supported
Shift Swapping Supported
Time Clock Supported
Time Tracking Not Supported
Vacation / Leave Tracking Not Supported

Event Management Features

Attendee Management Not Supported
Badge Management Not Supported
Conferences / Conventions Not Supported
Exhibit / Vendor Management Not Supported
Gamification Supported
Room Block Management Not Supported
Social Media Promotion Supported
Sponsorship Management Not Supported
Surveys & Feedback Not Supported
Ticketing Not Supported
Volunteer Management Supported
Weddings / Parties Not Supported

Fitness Features

Attendance Tracking Not Supported
Billing & Invoicing Supported
Check-In Manager Not Supported
Class Management Supported
Contract Management Not Supported
Employee Management Not Supported
Event Management Not Supported
Inventory Management Supported
Marketing Management Not Supported
Membership Management Not Supported
Point of Sale (POS) Not Supported
Reservations Management Supported

Massage Therapy Features

Appointment Management Supported
Billing & Invoicing Supported
Client Management Supported
Email Marketing Not Supported
Employee Management Supported
Gift Card Management Supported
Multi-Location Supported
Point of Sale (POS) Not Supported
Practice Management Supported
SOAP Notes Supported

Medical Spa Features

Appointment Management Supported
Before & After Pictures Not Supported
Client Management Supported
Gift Card Management Supported
HIPAA Compliant Supported
Inventory Management Supported
Package Creation Supported

Mental Health Features

Appointment Reminders Supported
Appointment Scheduling Supported
Assessment & Treatment Plans Not Supported
Billing & Invoicing Supported
Claims Management Not Supported
E-Prescribing Not Supported
EDI Not Supported
EMR / EHR Not Supported
HIPAA Compliant Supported
Inpatient / Residential Not Supported
Multi-Provider Practice Supported
Patient Portal Not Supported
Personnel Management Supported
Progress Notes Not Supported
Single Provider Practice Supported

Patient Scheduling Features

Analytics/Reporting Supported
Approval Process Control Not Supported
HIPAA Compliant Supported
Mobile Access Supported
Notifications/Alerts Supported
Online Scheduling Supported
Patient Communications Not Supported
Patient Intake Supported
Patient Portal Not Supported
Patient Records Management Not Supported
Payment Processing Supported
Reminders Supported
SMS Messaging Supported

Personal Trainer Features

Appointment Scheduling Supported
Assessments Not Supported
Attendance Tracking Not Supported
Billing & Invoicing Supported
Certification Tracking Not Supported
Client Management Supported
Commission Management Not Supported
eCommerce Supported
Exercise Library Not Supported
Fitness Assessments Supported
Fitness Plan Not Supported
Nutrition Program Not Supported
Online Store Not Supported
Payment Processing Supported
Wellness Plans Not Supported

Photography Studio Features

Appointment Scheduling Supported
Billing & Invoicing Supported
Client Management Supported
Contract Management Not Supported
Event Management Not Supported
Marketing Management Not Supported
Order Management Not Supported
Project Management Not Supported
Proposal Management Not Supported

Salon Features

Appointment Management Supported
Booth Rental Supported
Client Profiles Supported
Employee Management Supported
Inventory Management Supported
Loyalty Program Not Supported
Multi-Location Supported
Payroll Management Supported
Point of Sale (POS) Not Supported
Recurring Appointments Supported

Spa Features

Appointment Management Supported
Client Management Supported
Employee Management Not Supported
Inventory Management Supported
Loyalty Program Not Supported
Membership Management Not Supported
Online Booking Supported
Payroll & Commission Not Supported
Point of Sale (POS) Not Supported

Yoga Studio Features

Class Scheduling Supported
Facility Scheduling Supported
Inventory Management Supported
Member Management Not Supported
Online Payments Supported
Staff Management Supported

Appointment Scheduling Features

Appointment Reminders Supported
Automated Scheduling Supported
Calendar Sync Supported
Client Database Not Supported
Group Scheduling Supported
Mobile Access Supported
Multi-Location Not Supported
Online Booking Supported
Online Payments Supported
Recurring Appointments Not Supported
Room Booking Management Not Supported

Scheduling Features

Alerts/Notifications Supported
Appointment Scheduling Supported
Automated Scheduling Supported
Calendar Management Supported
Class Scheduling Supported
Employee Scheduling Supported
Facility Scheduling Supported
Group Scheduling Supported
Interview Scheduling Supported
Meeting Room Booking Not Supported
Multi-Location Not Supported
Online Scheduling Supported
Payment Processing Not Supported
Real-time Scheduling Supported
Reservations Not Supported
Resource Scheduling Supported
Room Booking Management Not Supported

Calendar Features

Calendar Sync Supported
Collaboration Tools Not Supported
Multi-Device Support Not Supported
Reminders Supported
Room Booking Not Supported
Scheduling Supported
Task Manaagement Not Supported

Integrations

Answering Service Care Supported
Back Office Betties Supported
Causal Supported
CounselMore Supported
Drip Supported
FreshBooks Supported
Google Workspace Supported
Integry Supported
Kizen Supported
KonnectzIT Supported
LeadSimple Supported
Lexidesk Supported
Microsoft 365 Supported
Motileo Supported
PayPal Supported
Retently Supported
Revamp CRM Supported
Slybroadcast Supported
Stackreaction Supported
Stiddle Supported

Integrations

Answering Service Care Supported
Back Office Betties Supported
Causal Supported
CounselMore Supported
Drip Supported
FreshBooks Supported
Google Workspace Supported
Integry Supported
Kizen Supported
KonnectzIT Supported
LeadSimple Supported
Lexidesk Supported
Microsoft 365 Supported
Motileo Supported
PayPal Supported
Retently Supported
Revamp CRM Supported
Slybroadcast Supported
Stackreaction Supported
Stiddle Supported
Claim Calendly and update features and information
Claim Calendly and update features and information