Audience
Organizations, brands and companies searching for solution to gather actionable feedback from their customers
About Surveyapp
The quickest and easiest way to gather actionable feedback from your customers and employees. Get started in minutes. We're helping thousands of companies get their customer experience and employee engagement right. Gather instant feedback using a tablet or dedicated terminal, even offline. Enjoy the flexibility to collect data anywhere, whether you’re capturing customer feedback, gathering leads at an expo stand, conducting on-street market research, or even carrying out an on-site audit. Send out timely customized email surveys to find out how your customers and employees feel. Track any experience metric including NPS, eNPS, CSAT, or customer effort score. Capture real-time feedback at the point of experience using SurveyKiosk, a fully managed and scalable feedback solution deployed across all your key touchpoints. Get to the bottom of why your customers and employees are happy or not.
Other Popular Alternatives & Related Software
MultiRater Surveys
MultiRater Surveys delivers MyMentor Insights, a structured leadership feedback and development program designed for consultants, executive coaches, and HR teams who want feedback to drive real change.
MyMentor Insights combines multi-source feedback, interactive online debriefs, personalised development planning, and ongoing progress tracking in one integrated platform.
Users can launch 180° reviews, 360° leadership surveys, employee engagement, wellbeing, and customer pulse surveys — all configurable to align with your leadership framework or organisational language.
Once surveys close, results are presented through interactive debriefs that allow leaders and coaches to explore competency insights and question-level data with clarity. Insights flow directly into tailored development plans, supported by progress surveys and AI coaching to reinforce sustained behaviour change.
Start your 14-day free trial, no payment details required.
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SurveyOL
SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys.
SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF.
With SurveyOL, you can make better decisions.
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Delighted
Delighted is a turnkey customer experience platform that helps high-growth businesses and established enterprises like Allbirds, Instacart, Invision, Opentable, Affirm, Peloton, Doordash, and thousands of others improve customer loyalty with actionable feedback. Incorporate customer feedback into your business strategy in minutes, not weeks. Customize NPS, CSAT, CES, and emoji survey templates directly in Delighted. Send surveys to customers through convenient channels: email, SMS text, in-app, on your website, or via link URL. Set up 2-click integrations:
- Trigger surveys and sync real-time feedback into your existing toolset, e.g. Slack, Salesforce, Shopify, Stripe, Hubspot, and more. Surface trends that require immediate attention with AI-driven survey text analysis, pre-built reports, and role-based dashboards
- Act quickly with alerts and email digests you can customize by department, so feedback reaches those who can make a difference.
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CheckMarket
Enterprise survey software with users in 150 countries.
Conduct insightful surveys and gain actionable feedback! Monitor customer experience (CX), employee experience (EX) and engagement. Close the loop with shareable reports, dashboards, alerts and follow-up tools like text analysis, benchmarks, dynamic text,..
Collecting data is just the first step. The real value lies in the efficiency of reporting. We provide you with real-time reporting so you can spot trends earlier, and get the information deep into your organization in order to improve processes.
After you are done building an insightful report, share it with others. Create different share links, each with different filters, depending on what you want viewers to see all based on your own operational data, hierarchy and organization.
Integrate with Slack, Zendesk, API, CRM & more. Includes unlimited users and works in 49 languages. Clients include L'Oreal, Toyota, Allegiance Bank, Sony, the Government of Canada,...
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Pricing
Starting Price:
$23.99 per month
Pricing Details:
Billed annually
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Surveyapp
United Kingdom
www.surveyapp.io
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
In Person
Support
Phone Support
24/7 Live Support
Online
Surveyapp Frequently Asked Questions
Q: What kinds of users and organization types does Surveyapp work with?
Surveyapp works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Surveyapp support in their product?
Surveyapp supports these languages: English.
Q: What kind of support options does Surveyapp offer?
Surveyapp offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Surveyapp integrate with?
Surveyapp integrates with: HubSpot CRM, HubSpot Customer Platform, Microsoft Teams, Salesforce, ServiceNow, Shopify, and Slack.
Q: Does Surveyapp have an API?
Yes, Surveyapp has an API.
Q: Does Surveyapp have a mobile app?
Yes, Surveyapp has a mobile app for iPhone, iPad, and Android.
Q: What type of training does Surveyapp provide?
Surveyapp provides training in the form of documentation, live online, and in person.
Q: Does Surveyapp offer a free trial?
Yes, Surveyapp offers a free trial.
Q: How much does Surveyapp cost?
Pricing for Surveyapp starts at $23.99 per month.
Surveyapp Product Features
Customer Satisfaction
Analytics
Supported
Call Reporting
Supported
Survey Management
Supported
360 Degree Feedback
Not Supported
Complaint Monitoring
Not Supported
Feedback Collection
Not Supported
Employee Engagement
Feedback Management
Supported
Pulse Surveys
Supported
Benchmarking
Not Supported
Cultural Alignment
Not Supported
Employee Awards
Not Supported
Employee Guides
Not Supported
Employee Recognition
Not Supported
Goal Management
Not Supported
Health & Wellness Programs
Not Supported
Performance Management
Not Supported
Survey
Data Analysis Tools
Supported
Offline Response Collection
Supported
Question Branching
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Custom Survey URLs
Not Supported
Email Marketing
Not Supported
Mobile Survey
Not Supported
Paper Survey
Not Supported
Question Library
Not Supported
Site Intercept Survey
Not Supported
