Audience
Companies that have a digital presence and want to listen, collect, and act on customer feedback
About Mopinion
All-in-One User Feedback Software for Digital Channels.
Mopinion helps digital enterprises listen, understand, and act across all digital touchpoints (web, mobile, and email).
Mopinion enables its users to create customisable online feedback forms (including various CX metrics such as NPS, CES, and CSAT) and trigger them based on rules such as mouse movement, time on page, exit intent and much more. It also includes comprehensive visualisation in customisable dashboards as well as text analysis and smart labeling capabilities. To act upon feedback or collaborate among members of your digital team, users can make use of proactive alerts, role-based views and connect to PM tools such as Trello or Asana.
+Customisable feedback forms
+Real-time statistics
+API integrations
+Various CX metrics
+Text analytics
+Advanced reporting capabilities
Pricing for Mopinion starts at $35 (USD)/month.
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Pricing
Starting Price:
$229/month
Pricing Details:
Growth Package: $229/month
Turbo Package: $579/month
Enterprise: Request Quote
Turbo Package: $579/month
Enterprise: Request Quote
Integrations
Company Information
Mopinion
Founded: 2013
Netherlands
www.mopinionlabs.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Mopinion Frequently Asked Questions
Mopinion Product Features
Customer Experience
Action Management
Supported
Analytics
Supported
Customer Segmentation
Supported
Dashboard
Supported
Feedback Management
Supported
Knowledge Management
Supported
Multi-Channel Collection
Supported
Sentiment Analysis
Supported
Survey Management
Supported
Text Analysis
Supported
Trend Analysis
Supported
Customer Feedback
Alerts / Notifications
Supported
Community Feedback Tools
Supported
Surveys
Supported
User Testing Tools
Supported
Visual Feedback Tools
Supported
Voice of the Customer (VoC)
Supported
Website Feedback
Supported
Behavior Analytics
Not Supported
Bug Reports
Not Supported
Live Chat
Not Supported
Negative Feedback Management
Not Supported
Net Promoter Score (NPS)
Not Supported
Screenshot / Screen Capture
Not Supported
Video Feedback
Not Supported
Customer Satisfaction
Analytics
Supported
Feedback Collection
Supported
Survey Management
Supported
360 Degree Feedback
Not Supported
Call Reporting
Not Supported
Complaint Monitoring
Not Supported
Marketing Analytics
Dashboard
Supported
Website Analytics
Supported
A/B Testing
Not Supported
Campaign Management
Not Supported
Channel Attribution
Not Supported
Customer Journey Mapping
Not Supported
Performance Metrics
Not Supported
Predictive Analytics
Not Supported
ROI Tracking
Not Supported
Social Media Metrics
Not Supported
Survey
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Question Branching
Supported
Site Intercept Survey
Supported
Offline Response Collection
Not Supported
Paper Survey
Not Supported
Question Library
Not Supported
Skip Logic
Not Supported
Supports Audio / Images / Video
Not Supported
