Audience

Companies of all sizes

About SightMill

SightMill provides Net Promoter Score (NPS) survey software to help organizations listen to their customers and gather, analyze and act on customer feedback to improve their products, services and business.

SightMill is used by startups to global multinationals to provide flexible customer feedback or employee engagement solutions - offering great value, easy to use features, and a team that'll help you get started.

Design feedback surveys to send by email, by SMS, on your website, or at training events. Link SightMill to your CRM or helpdesk system and automate the process. Supports multiple languages, timezones for international organizations.

Take us for a trial run - start gathering feedback now with a free trial.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, SightMill offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

SightMill
Founded: 2017
United Kingdom
sightmill.com

Videos and Screen Captures

Customer feedback in real-time

Customer feedback in real-time

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
24/7 Live Support
Online

SightMill Frequently Asked Questions

Q: What kinds of users and organization types does SightMill work with?
Q: What languages does SightMill support in their product?
Q: What kind of support options does SightMill offer?
Q: What other applications or services does SightMill integrate with?
Q: Does SightMill have an API?
Q: What type of training does SightMill provide?
Q: Does SightMill offer a free trial?
Q: What pricing for support is available for SightMill?
Q: What pricing for training is available for SightMill?

SightMill Product Features

Customer Engagement

Analytics Supported
Communication Management Supported
Feedback Collection Supported
Churn Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Multi-Channel Collection Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported

Customer Satisfaction

Analytics Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported
360 Degree Feedback Not Supported
Call Reporting Not Supported

Experience Management

Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported
Action Management Not Supported
Knowledge Management Not Supported

NPS

SMS Survey

Analytics / Reporting Supported
Contact Management Supported
Customizable Templates Supported
Keyword Tracking Supported
Scheduled Messaging Supported
Survey Builder Supported
Template Management Supported
Alerts / Notifications Not Supported
Audience Targeting Not Supported
Campaign Management Not Supported
MMS Not Supported
Mass Texting Not Supported
Message Personalization Not Supported

Survey

Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Question Branching Supported
Site Intercept Survey Supported
Supports Audio / Images / Video Supported
Custom Survey URLs Not Supported
Offline Response Collection Not Supported
Paper Survey Not Supported
Question Library Not Supported
Skip Logic Not Supported

SightMill Additional Categories