Audience
Companies searching for a Feedback software
About CustomerSure
Every piece of data in CustomerSure is actionable. Flag urgent issues in real time, respond directly to customers, and share customer feedback with teams to help them improve their own performance. CustomerSure helps you create customer feedback surveys that get to the heart of the challenges your brand is facing, drawing out the most critical insights from your customers and helping you focus on what’s most important. Our reporting tools make proving the impact of your customer feedback project effortless. Track trends in key metrics like NPS, CSAT and Customer Effort, and quickly segment your data to compare departments, regions, sites or even individual performance. CustomerSure is founded and run by customer feedback experts. We’re licensed NPS consultants, and our customer feedback software is based on extensive real-world experience running customer experience projects across a wide range of businesses.
Other Popular Alternatives & Related Software
Userback
Userback is the leading user feedback and bug tracking solution for software teams looking to understand users and build better products.
With Userback, you can collect metadata-enriched visual feedback and gain deep insights into your user's sentiment and behavior with in-app surveys like NPS, CES, and CSAT metrics. Add deep context to any piece of feedback via full session replay features.
Create user segments and track every user from the moment they log in. Survey only the cohorts that are important to you and understand your user experiences throughout the entire lifecycle from trial to churn.
Wrap it all up with branded feature portals, and public roadmaps, and a centralized location for all your feedback to reduce feedback overhead by 70% and increase feedback closure times by 10X.
No code? No problem. Start instantly with a code-free browser extension, perfect for internal QA and bug tracking.
Learn more about Userback
SurveyOL
SurveyOL is professional, effective, and easy. It offers cutting-edge communication and feedback technology, once accessible only for "big" companies, now for small businesses as well. Select from a wide collection of question types including Multiple Choice, Image Choice, Dropdown, Textbox, Comment Box, NPS, Star Rating, Slider, Date/Time, Grid, Rankings, Uploads, and much more. More than 100 free survey templates are available to serve as the foundation for your custom surveys.
SurveyOL provides flexible color themes and easy customization of color styles and fonts. You can increase your response rate by sharing your surveys via web, QR code, social media, SMS text messages, email invitations, and website embedding. Its real-time responses and robust analytical tools will help you meet your timeline and budget expectations. You can easily export survey results to Excel, Word, PPT or PDF.
With SurveyOL, you can make better decisions.
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Zonka Feedback
Zonka Feedback is an AI-powered Customer Feedback & Intelligence Platform that helps businesses capture, analyze, and act on feedback across every customer touchpoint. From digital journeys and product experiences to support and frontline interactions, it brings together data from multiple channels and sources into a single platform—so teams can make smarter, faster decisions that improve customer experience and drive growth.
With powerful surveys for NPS, CSAT, CES, and more, Zonka Feedback enables organizations to collect customer insights via Email, SMS, WhatsApp, Web, In-App, Kiosks, and offline modes. It integrates seamlessly with 50+ platforms including Salesforce, HubSpot, Intercom, and Zendesk to automate feedback workflows and build a 360° customer view.
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Agolix
Agolix® offers software for creating customized online quizzes, assessments, and surveys, with 360-degree evaluations available on Professional plans. Choose from automated or custom scoring and provide respondent feedback via on-screen, email, and PDF. The software supports seven question formats — binary, drop-down, text entry, multiple choice, scale, ranking, and forced choice — with AI-generated options available. Advanced plans add conditional logic, showing or hiding questions based on set criteria. Add your logo and brand colors to personalize your assessments and feedback.
Creating assessments is quick and easy with onboarding and reference guides, plus client success support, at no added cost. Engage potential clients by starting conversations with assessments, ideal for lead qualification, client and employee onboarding, and coaching. By utilizing assessments, you establish credibility, build trust, identify high-quality clients, and generate revenue automatically.
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Pricing
Starting Price:
$259.47 per month
Free Trial:
Free Trial available.
Integrations
Company Information
CustomerSure
United Kingdom
www.customersure.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Support
Phone Support
Online
CustomerSure Frequently Asked Questions
Q: What kinds of users and organization types does CustomerSure work with?
CustomerSure works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does CustomerSure support in their product?
CustomerSure supports these languages: English.
Q: What kind of support options does CustomerSure offer?
CustomerSure offers support via phone support and online.
Q: What other applications or services does CustomerSure integrate with?
CustomerSure integrates with: Xero.
Q: What type of training does CustomerSure provide?
CustomerSure provides training in the form of documentation and live online.
Q: Does CustomerSure offer a free trial?
Yes, CustomerSure offers a free trial.
Q: How much does CustomerSure cost?
Pricing for CustomerSure starts at $259.47 per month.
CustomerSure Product Features
Survey
Custom Survey URLs
Supported
Data Analysis Tools
Supported
Email Marketing
Supported
Mobile Survey
Supported
Offline Response Collection
Supported
Question Branching
Supported
Question Library
Supported
Skip Logic
Supported
Supports Audio / Images / Video
Supported
Paper Survey
Not Supported
Site Intercept Survey
Not Supported
