Audience
Travel and Hospitality industry
About ReviewPro
ReviewPro provides a powerful set of tools and processes to help hoteliers with guest experience management. By collecting guest feedback across all key touchpoints in the guest journey, and managing it on one central dashboard, brands can now gain valuable insights into areas where operational and service improvements are needed. By using an AI-driven messaging platform, hoteliers can automate guest communication to respond faster and more efficiently to queries or requests. These tools allow hoteliers to take quick action to fix problems, even while the guest is still on property. Guests insights can be leveraged to elevate the guest experience, boost online reputation, improve rankings on OTAs and TripAdvisor, and increase revenue.
Other Popular Alternatives & Related Software
Loopon
Loopon – AI-Powered Guest Experience Intelligence for Hospitality
Loopon is a guest experience intelligence platform built specifically for hospitality businesses that want to turn feedback into measurable growth. We help hotels, resorts, restaurants, and hospitality groups understand what guests truly value — and act on it.
What Loopon Does
Loopon centralizes guest feedback from multiple sources — surveys, online reviews, and operational systems — and uses AI-driven text and sentiment analysis to transform unstructured data into clear, actionable insights.
Instead of manually reading thousands of reviews, hospitality teams get:
- Real-time sentiment analysis
- Automated theme detection
- Performance benchmarking across properties
- Guest journey insights
- Operational trend tracking
Loopon bridges the gap between guest feedback and operational decision-making.
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IntuitiveStay
IntuitiveStay™ is a guest feedback and staff performance platform for hotels, B&Bs, restaurants, pubs, bars, and Airbnb hosts.
GUEST FEEDBACK
Guests scan a QR code to rate their experience against the Guest Connection Score™ (GCS™) - a framework across four pillars: Empathy, Resilience, Anticipation, and Recognition. Poor scores fire an instant red alert to managers before checkout. Strong scores nudge guests toward a public review.
OWNER DASHBOARD
Live GCS™ data, daily morning brief, staff leaderboard, and a Reputation Gap report comparing guest scores against staff self-assessment. No PMS or demo call needed.
SERVICE SIGNATURE
Staff earn a verified performance passport built from real guest data, shareable profile, GCS™ certificate, tier progression (Bronze to Platinum), and QR-verified credentials employers can check against the live database.
KEY FEATURES
· Vent Box
· Name Drop
· Same-shift QR Recovery
· Red Alert Analytics
· AI Morning Briefing
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Cloudbeds
Cloudbeds is a unified hospitality management platform designed to simplify operations, boost revenue, and enhance guest experiences. It combines PMS, channel management, booking engine, payments, and guest communication tools into one seamless system. The platform’s built-in Signals AI model provides predictive insights, automates decision-making, and improves forecasting accuracy by up to 95%. Hoteliers can manage distribution across 300+ OTAs, streamline check-ins, and drive direct bookings from a single dashboard. With intuitive interfaces and over 350 integrations, Cloudbeds allows teams to operate efficiently and scale with flexibility. Trusted by hospitality businesses in over 150 countries, it transforms hotel management into an intelligent growth engine.
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Little Hotelier
We aim to help you run your small property more efficiently, taking care of the admin so that you can spend more time on the things you love!
Little Hotelier is an all-in-one reservation and accommodation management system specifically thought about, designed and built for Bed and Breakfasts, Guest Houses and Small Hotels; helping hospitality business owners and managers play the web professionally, saving on time and resource. It comes with a very smart and powerful Channel Manager, a commission free Booking Engine for your own website, and an intuitive, easy to use Front Desk System – which together, is everything you need to easily run the daily operations of your property and reach your potential guests wherever they may be in the world.
It's a cloud-based system packed full of clever technology without the hefty price tag.
Want to get in contact? Our friendly Little Hotelier consultants will be happy to explain the all-in-one solution.
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Pricing
Free Trial:
Free Trial available.
Integrations
Company Information
Review Rank
Founded: 2008
Spain
www.reviewpro.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
Online
ReviewPro Frequently Asked Questions
ReviewPro Product Features
Chatbot
Human Takeover
Machine Learning
Natural Language Processing
Ready-made Templates
Reporting / Analytics
Social Media Integration
Call to Action
Context and Coherence
Inline Media / Videos
Payment Integration
Prediction
Sentiment Analysis
Customer Communications Management
Batch Communications
Chat / Messaging
Multi-Channel Communications
On-Demand Communications
Personalization
Template Management
Content Management
Email Distribution
Interactive Content
Print Management
Video Content
Issue Tracking
Assignment Management
Dashboard
Escalation Management
Recurring Issues
Task Management
Issue Auditing
Issue Scheduling
Knowledge Base
Project Management
Scheduling
Review Management
Dashboard
Negative Feedback Management
Response Management
Review Monitoring
Review Notification
Sentiment Analysis
Campaign Management
Review Request
Social Sharing
White Label
Survey
Data Analysis Tools
Mobile Survey
Question Branching
Question Library
Skip Logic
Custom Survey URLs
Email Marketing
Offline Response Collection
Paper Survey
Site Intercept Survey
Supports Audio / Images / Video
