ReviewPro

AreTheyHappy is an online solution that replaces many tools that growth-focused hospitality brands use to manage their online presence. • Review Management • Social Media Management • Team collaboration & auto-updating tasks • Smart ticketing surveys • Automated reporting The versatile AreTheyHappy dashboard is powered by hospitality-specific artificial intelligence to identify key trends in customer feedback, influencer coverage and in-debt sentiment analysis and review tagging based on specifics (i.e. food, ambience, service, etc) One robust, easy to use toolkit to manage all your teams, in the office and in your locations, to align marketing, operations, and your front line teams. The out-of-the-box combination of Facebook, Instagram, Twitter but also TripAdvisor, Google My Business, Yelp, Facebook, + offline/face to face Reviews + surveys can make your team be more efficient and create amazing customer experiences. Start with a 14 days free trial

IntuitiveStay is a guest feedback and staff performance platform for independent B&Bs, guesthouses and boutique hotels. Not chains. Guests scan a QR code to leave private feedback in under 60 seconds. Low scores trigger instant red alerts. High scores nudge guests toward public reviews. All feedback feeds into the Guest Connection Score™ (GCS), a four-pillar emotional intelligence metric. Happy returning guests who opt in receive a personalised email inviting them to book direct next time, cutting OTA commission entirely. Monthly anonymous staff surveys detect flight risk before it becomes a resignation. Staff earn a portable EI credential built from real guest nominations. Free plan available. Paid plans from £27.99/month. No contracts. No per-user fees.