Alternatives to Shadow CMS

Compare Shadow CMS alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Shadow CMS in 2026. Compare features, ratings, user reviews, pricing, and more from Shadow CMS competitors and alternatives in order to make an informed decision for your business.

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    CloudTalk

    CloudTalk

    CloudTalk

    Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams). 25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch. We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher. Try 14 day FREE trial from CloudTalk (no credit card details required).
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    Starting Price: $25.00/month (billed annually)
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    Variphy

    Variphy

    Variphy

    Variphy is the preferred analytics and management platform for Cisco Collaboration. Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you. Discover what’s possible with Variphy: - Dashboards, UCCX Wallboards, & Widgets - CUCM CDR Reporting & Call Analytics - UCCX Reporting & Analytics - Cisco CUBE CDR Reporting - Variphy Cloud - Webex Calling Reporting & Analytics - Zoom Phone Reporting & Analytics -Microsoft Teams Reporting & Analytics - Remote Phone Control, Macros, & Broadcast - Change Management & As-Built Reporting - DN & DID Inventory Management - Enhanced Consulting Services
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    Call Accounting Mate

    Call Accounting Mate

    Callaccounting.ws

    Call Accounting Mate is an industrial-strength, fast and reliable call accounting software package for monitoring and reporting telephone call activity. Call Accounting Mate can be deployed in virtually any enterprise including hospitality, retail, government agencies, brokers, professional firms, banks and universities. Telecom managers find it increasingly difficult to allocate telecom costs to various departments or cost centers or individuals. This Telemanagement solution will pinpoint charges, highlight misuse and increase productivity. Call Accounting Mate can monitor incoming and outgoing calls in real-time. Alarms and reports can be scheduled for 911 emergency notification, toll fraud or misuse reporting. A built-in contact database can be used to quickly identify all calls made to/from a particular telephone number and tagged as personal or business-related.
    Starting Price: $375 one-time payment
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    QualifyGo

    QualifyGo

    Oak Innovation Limited

    Get more from your teams investment, with QualifyGo's range of historic and real-time reporting tools that keep you on top of calls and employee activity. ClarifyGo is hosted, managed and supported by Oak in the cloud. The result is a low-risk, cost-effective solution that saves you the hassle of looking after the system yourself. QualifyGo's user-defined dashboards, reports and wallboards help you understand - and handle with confidence - everything that matters, from Teams' Auto Attendants to user adoption. With a range of core and additional reporting capabilities to choose from, you can tailor QualifyGo to suit you, your department and your organization. Move beyond the basics in Teams. Monitor user adoption, call activity, and staff performance to manage calls, drive activity and identify training needs.
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    Teltrac

    Teltrac

    Interpacific Data Management

    Teltrac 7th Generation UC Call Accounting: Fundamental Business Intelligence Teltrac G7 will enable you to reduce telecom call bills by delivering continuous reporting and analytics for all call activity in and out of your organization, external and internal. All call types and technologies are supported including PSTN, SIP, IP, UC and mobile. Reporting is real time up to the last call, and current and historical reports, dashboards and analytics are immediately available at all times. Over-spending and waste can be quickly detected, carrier bills verified down to individual call level, over-billing detected, traffic measured on all circuits. Detect abuse, charge personal call costs to cost centres or back to individual staff members, increase productivity & efficiency with an array of staff performance KPI’s and metrics. Deployable globally Cloud hosted or on a choice of server platforms, Teltrac supports all UC / PBX / IPT from all vendors, in any location globally
    Starting Price: Capex or Subscription
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    Inova Desktop Presenter
    Inova Desktop Presenter® is a contact center dashboard that delivers real-time metrics directly to agent desktops. It’s an ideal choice for at home or remote contact center agents or where wallboard or digital displays are not possible due to limited space or lines of sight. Inova Marquee is a virtual wallboard for the desktop that mirrors the look, color structure and content of traditional LED wallboards, including font effects, graphics and animations. Inova DataLink displays real-time call center statistics in colorful charts and grids you can customize to your specific contact center environment. DataLink can be set to respond to performance-based thresholds, visually alerting agents to changing call center conditions.
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    TIM Enterprise
    Get full visibility of your entire organization's phone call metrics with interactive graphical web reports. Design your own live display boards with comprehensive call statistics for complete business intelligence. Every time a phone call is made to or from your organization, a tiny log containing information about the call is produced by your telephone system. Each log contains - at a minimum - the date and time each call started, its duration and the phone number it came from and to. Call logging is the collection and interpretation of these logs and the subsequent statistical presentation and reporting of them. The call logs of every phone system differ wildly in their format and method of collection, so interpreting them can be considered a science in itself. Happily, with our experience of over 250 different phone systems, our products hide this complexity. So whatever the size or shape of your phone system topology, your calls are presented in a universal, accessible way.
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    Ytel

    Ytel

    Ytel

    Predicatively dial your contacts and automatically leave voicemails, emails, and text messages - with no special equipment. Ytel is a cloud-based integrated marketing suite solution. Ytel Contact Center assists SMB call centers and businesses in managing multi-channel communications. Ytel features include auto-dialing, call distribution, voice response, and a scripting module. With Ytel, users can gain access to real-time agent reporting for metrics on call performance and lengths. Ytel is also accessible via iOS and Android devices. Develop new communications functionality in any language and get to production faster. Trust in a platform designed for product development with high uptime and high capacity for SMS and voice channels, with the bandwidth to send and receive volume at scale from a single API. Your business has its core competencies - now you need to augment and centralize customer engagement for better operational efficiency.
    Starting Price: $99 per user per month
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    Infortel Select

    Infortel Select

    ISI Telemanagement Solutions

    Infortel Select allows you to collect, standardize, and enhance call detail records through a single, user-friendly, customizable application. Organizations subject to communications compliance regulations as well as those that simply wish to have visibility into corporate call history will enjoy a fast and user-friendly interface to make easy work of searching, documenting and sharing communications events. VoIP brings with it the need and opportunity to manage voice quality. Intel Select associates QoS metrics like latency, jitter, packet loss, mean opinion score and severely concealed seconds with each call event to provide analysis and aid in the troubleshooting of poor quality calls. Infortel Select includes a robust call rating engine and a variety of organizationally based chargeback reports supporting both variable usage expenses, recurring fixed equipment charges and service fees for organizations wishing to allocate telecom expenses back to the responsible departments.
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    Geomant Wallboard
    Real-time and historical performance management solutions for wallboards and agent desktops. Enhance call center efficiency: turn data into actionable information. Optimize your workforce, keep agents informed and empower them to self-manage. Deliver outstanding customer experience and real-time performance metrics for responding to changing demands. Keep everyone in your center on the same page, working to deliver a great customer experience. A unified agent experience, whether remote or in the center. Stay on top of goals! Geomant Wallboard solutions can aggregate and display data from practically any source. We have certified connectors and extensive experience with many CRM platforms. Provide decision-makers with critical metrics across multiple platforms with a unified view of operations. Empower your management team with mobile access, allowing them to keep a pulse on the business from any location.
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    Shadow Defender

    Shadow Defender

    Shadow Defender

    Shadow Defender is an easy-to-use security solution (for Windows operating systems) that protects your PC/laptop real environment against malicious activities and unwanted changes. Shadow Defender can run your system in a virtual environment called 'Shadow Mode'. 'Shadow Mode' redirects each system change to a virtual environment with no change to your real environment. If you experience malicious activities and/or unwanted changes, perform a reboot to restore your system back to its original state, as if nothing happened. With Shadow Defender, you have the flexibility to specify which files and folders are permanently saved to the real environment. This ensures important files and folders are kept after a reboot. If you want to make a maintenance-free computer, Shadow Defender will be your best choice. Surf the internet safely and eliminate unwanted traces. Eliminate system downtime and maintenance costs. Reboot to restore your system back to its original state.
    Starting Price: $39 one-time payment
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    Genesis Call Accounting Professional
    Genesis Call Accounting is a web & client-based, fully featured solution for businesses requiring Call Accounting & Tracking, complete call path reporting, Call Traffic reporting, Inventory management, Telecom Analytics, Company Directory, Fraud Detection and more. Genesis Call Accounting is available as both a managed hosted and an on-premises solution. Regardless if you run a small motel or administer a large organization with thousands of phones across numerous branch offices and whether you are allocating telephone charges, billing guests, clients or projects, monitoring telephone traffic, or tracing abuse and fraud, tracking sales and advertising activity, or being alerted to 911 calls, Genesis has just the right solution for you. Genesis has the Call Accounting solution for every size business, industry and application. Genesis ensures you get maximum performance for your telecom investment.
    Starting Price: $29/mo
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    Shadowinner

    Shadowinner

    Shadowinner

    Shadowinner is an innovative platform for real-time mentoring and skill development within companies. It connects employees for knowledge exchange and scheduled shadowing or peer-to-peer learning sessions, syncing with Google Calendar for seamless scheduling and participation. The platform matches employees based on skills and planned tasks, facilitating meaningful connections. It tracks collaboration levels and includes gamification elements like leaderboards to highlight top collaborators and assign points for knowledge-sharing. This encourages active participation and fosters a culture of continuous learning. By promoting collaboration, ShadowInner helps companies unlock workforce potential, drive innovation, and improve performance. Adaptable to each organization's needs, it is essential for modern businesses focused on employee development and engagement.
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    PhonEX ONE

    PhonEX ONE

    MIND CTI

    Optimizing the return on any technology investment requires understanding its on-going usage and making adjustments consequently. The comprehensive and varying communications media types available on the market require also the capability to monitor, analyze and manage all these resources accordingly. PhonEX ONE Unified Communications analytics and call accounting delivers a full-management solution including real-time and historical data dashboard, traffic analysis, alerting and fraud detection tool to organizations around the world. PhonEX ONE provides in depth analysis of every session types specific to unified communications as well as traditional/VoIP PBXs, cellular activity and carrier data traffic. That’s what makes PhonEX ONE the perfect business intelligence tool for companies at any size for optimizing and monitoring their telephony communication networks.
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    Call SWEET!

    Call SWEET!

    DATEL Software Solutions

    Call SWEET! Call Accounting provides you with the information you need to make the best choices for optimizing your business. In-depth reporting on all incoming, outgoing and internal calls lets you see your telecommunications activity from every angle. Easily track details on individual extensions, departments or multiple sites, and make necessary changes to improve productivity and efficiency on all levels. Save time by having the reports you need automatically sent to your email daily, weekly, monthly or one time only. Make contact center analysis part of your routine with the added convenience of scheduled reports. Access Call SWEET! from the browser of your choice! Give remote workers and managers the ability to generate vital reports from their home office. Instant reports are just a few clicks away with Call SWEET!. Export any report in PDF or excel format, or view from your favorite web browser.
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    Microcall

    Microcall

    Micro-Tel

    Microcall integrates with any kind and any number of Voice or Hosted platforms / Session Border Controllers (SBC) / CUBE’s / Gateway, analyzes this data in real-time and immediately provides interactive, meaningful dashboards to managers at all levels. Microcall dashboards give managers the information needed to make fast, informed business decisions. Automate Microcall integration with Active Directory, PeopleSoft, Workday, Banner, Avaya Site Admin., HR systems, and more, so Reports also contain Employee Names, Locations, Departments, Cost Centers, Sessions, Devices, MAC Addresses, Shared-Line Assignments, etc. Combining voice data with additional detailed information enhances the level of reporting. Microcall comprehensive features and system automation makes reporting so simple that every manager (Telecom Infrastructure, Network Administrator, Security, Finance, Sales, HR & Customer Service) benefits from Microcall.
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    TicNote Cloud
    TicNote Cloud is a meeting-centered AI workspace. Record meetings bot-free via Chrome extension (Google Meet, Zoom, Teams), or upload audio, video, and documents into a shared Project. Transcription hits 98% accuracy across 120+ languages with speaker recognition, auto-summaries, and topic navigation. Shadow AI reads your entire Project history — answering questions with citations, rewriting content, and generating reports (PDF), web presentations (HTML), podcasts, and mind maps on demand. It works strictly within your Project, with full permission controls and traceable operations. Teams co-edit transcripts in real-time with inline comments and Owner/Editor/Viewer roles. The more content added, the smarter Shadow gets. From recording to polished deliverable — all in one place.
    Starting Price: $9.92 / month
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    PBXDom

    PBXDom

    PBXDom

    Department managers often don’t have the call insights they need to make smart decisions. This data is either impossible to recover, is too tedious to collect, or is only available historically. You might be experiencing all of these issues. With PBXDom, you can finally start reporting on phone calls and phone system usage, and get what you need in seconds. It’s easy to install and the dashboards are customizable to the insights you want most. Discover opportunities to reduce or maximize resources, learn who your top performers are, and more. Get notified when anyone from your organization makes a call to 911 so you can mobilize resources. Learn about your estimated bill before your bill actually arrives and take action before it’s too late.
    Starting Price: $39 per month
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    BillingFinity

    BillingFinity

    Tele-Finity

    Automatically track, record, and report exactly how much time is spent on your calls, and see the call origin and destination. Easily manage heavy volume calls, thus saving costs in bill back and locating fraud calls. Through real-time call tracking, you can quickly and accurately track your calls in real-time, and identify telecom expenses. It also provides easy-to-read call volume and trunk usage graphs that help you keep your telecom budget on track. Manage your telephone costs and increase your company’s productivity by eliminating the guesswork and being in control with the TeleFinity call accounting solution that keeps track of call numbers, call time,and a number of calls per employee. Automated reporting via email makes it possible for appropriate users to get system reports, decreasing demand on system administration.
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    Brightmetrics

    Brightmetrics

    Brightmetrics

    Brightmetrics™ is not just another call center reporting software. We enable your team to gain critical insights into the performance of your contact center by identifying key performance indicators and metrics, and how they directly impact your customers’ experience. The backbone of Brightmetrics business intelligence is deep call center analytics that provides remarkable insights using historical data to help you and your customer service team strategize and make better data-driven decisions. While Brightmetrics historical analytics is never more than an hour old, some situations call for up-to-the-minute metrics and reporting about your call center performance. With real-time analytics, get a live feed of your agent activity and customer interactions.
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    WinCall

    WinCall

    TeleManagement Technologies

    Developed by TeleManagement Technologies, WinCall is a sophisticated call accounting software solution that provides data needed by a company to build a cost-effective telecom network. Offering a centralized call accounting and reporting solution, WinCall seamlessly tracks all domestic and international locations regardless of the type of PBX (IP, digital, or analog) while providing the best customer service in the business. By leveraging Wincall, you can promote internal bill back, identify PBX toll fraud, improve employee productivity, and gathers usage data to help make informed telecom network planning decisions.
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    Shadow

    Shadow

    Shadow

    Shadow is the ultimate AI-powered meeting assistant designed to streamline your workflow. It works locally on your device, capturing meeting discussions and turning them into clear summaries, actionable tasks, and follow-ups—all without joining your calls as a participant. Whether you're leading a team or juggling multiple projects, Shadow automates the post-meeting process, saving you time and keeping you effortlessly organized. With customizable templates, intelligent insights, and unmatched privacy, Shadow transforms the way you manage meetings and tasks.
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    Elephant Call Management System
    The ELEPHANT CALL MANAGEMENT SYSTEM is a call logging program designed to increase operator efficiency while providing accurate calculation and complete management of all your telephone costs. The user friendly interface and easy to configure reporting facility, enable you to create and manage carefully designed reports. These reports can highlight any shortcomings, measure the effectiveness of your configuration, assist in the detection of telephone fraud and abuse and provide you with accurate tariff analysis, which can help you negotiate better discounts to specific destinations. The ELEPHANT CALL MANAGEMENT SYSTEM strives to improve the efficiency of your business by itemising calls, selecting tariff plans to suit your call patterns and identifying which STD codes respond best to your marketing campaigns. The ELEPHANT CALL MANAGEMENT SYSTEM also enables you to monitor telephone use and abuse usage within your business.
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    iVision Plus
    iVision Plus Cisco wallboards empower and motivate agents to do better by providing them with real-time performance statistics in most interactive designs. Get interactive cisco contact center wallboard designs with iVision plus that provides real-time stats and metrics of both, individual and team performances. No more boxy designed wallboards, make it more impactful with NextGen wallboard designs. iVision gamification wallboards motivate agents to do better. HTML 5 wallboards for better UX and responsive. Call center wallboard software allows to set KPI thresholds to control performance and stay informed of threshold breaches for immediate action even if you are not actively monitoring and managing. Digital Signage in real-time to all internal employees will improve efficiency and productivity. The employees will no longer be required to spend long interval of time to gather operational information.
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    Access Softek

    Access Softek

    Access Softek

    Access Softek has re-imagined digital banking technology from the ground up. This is the next generation of digital banking — a unified experience for all channels. From the beginning, we collaborated closely with our clients, their staff, and actual end users to create our mobile banking solutions. We shadowed support staff at call centers to streamline the troubleshooting process. Ongoing usability studies ensure that we address user pain points while field-testing new ideas and designs. The result of this close collaboration is unlike any other online and mobile banking solution. Password issues are the single biggest obstacle users and call centers face with digital banking technology. Resolve that issue with unique biometric identifiers like fingerprint, voice, and facial recognition. No extra hardware is required.
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    QueueMetrics
    QueueMetrics monitoring software lets you track agent productivity and agent time, payrolls, measure targets, conversion rates, ACD, IVR, Music on hold, generate outbound campaign statistics and monitor realtime processes with customizable wallboards. It simplifies call center agents daily workflow using a dedicated agent interface with text messages and alarms options and integrates easily with all modern CRM in the market like Vtiger or Salesforce, includes a ready to use WebRTC softphone and a complete quality tracking tool. Measure and improve all contact centre activities with more than 200 different metrics and manage your call center processes in realtime with extensions and calls control, live alarms, whisper mode, spy and barge mode. More metrics and reports coming out for free every year! QueueMetrics software is available on premise or as a cloud hosted service for FreePBX, Yeastar S PBX, Grandstream, Issabel, FusionPBX and many other Asterisk distros.
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    Calltrak

    Calltrak

    Theodore Software Consultants

    Intuitive call accounting software. WEB interface. Unlimited Extensions and trunks. Multi-Site call reporting, with differing phone system vendors on one CALLTRAK call accounting application. Real-time display of phone and line usage. Export call accounting reports to Excel, pdf, word or HTML formats. Scheduled phone system reports emailed directly to user accounts. Robust and Reliable call accounting and totally user maintainable. Flexible and user-configurable Call accounting solution. Call billing Solution with the ability to recover extra charges eg Line rental, Voicemail etc. Competitive pricing, one-click daily activity call accounting reports. Tailor Call accounting report templates to meet your needs. Telephone Network analysis and trunk diagnosis to optimize line requirements and identify faulty lines. Display average ring time and calls answered with Calltrak call accounting software.
    Starting Price: $275 one-time payment
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    CommsOffice Express

    CommsOffice Express

    CommSoft Software Solutions

    CommsOffice Express is a single and multi-site call management application, constantly monitoring how well your company or organization is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organization. The Today screen provides a quick graphical view of what’s going on in the system at any point during the current day or historically for any date range selected. The screen can be set up as required from a list of available charts then filtered to display the exact information required. CommsOffice Express has 140 standard reports that provide a wealth of information allowing users to report by site, department, extension, trunk, DID/DDI, account code or even search for how many times a specific telephone number has called in or been dialed out.
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    Clobba

    Clobba

    Code Software

    Clobba is a comprehensive reporting, analytics, and monitoring suite designed for unified communications platforms, especially Microsoft Teams, that gives organizations deep visibility into voice, collaboration, and licensing usage. It delivers customizable dashboards and historical reports for metrics such as call quality (packet-loss, latency, jitter), multi-leg call flows, user-adoption trends, device and headset usage, queue and auto-attendant performance, and license distribution and utilization. Clobba supports role-based access, automated scheduling of reports, real-time alerts when thresholds are exceeded, and deployment either via the vendor cloud or on-premises. The core product is further extensible via modules like Clobba Real Time (live wallboards and trend analytics), Range Manager (DID/number management), Queue Manager (call queue/auto-attendant configuration), License Adoption, and Voice Recorder.
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    ShadowSense
    ShadowSense offers more than just an innovative, high performance, cost effective, multi-touch solution. Our customers deploy touch products in diverse and challenging environments with performance requirements far beyond simple X-Y position data. An industry first, Dashboard provides users with the ability to easily configure and modify the touchscreen behavior of all ShadowSense powered frames. Dashboard allows the user to adjust the performance and touch characteristics of the touchscreen to provide spurious touch and palm rejection, debris and static object recognition, rain and fluid cancellation, and touch object characterization. Also included with Dashboard, are comprehensive monitoring capabilities that allow users to quickly assess the health of their ShadowSense frames, ensuring 24/7 operation of the most critical applications.
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    Aspect Performance

    Aspect Performance

    Aspect, an Alvaria Brand

    In order to achieve your business goals, you need to ensure your call center agents, managers and supervisors are in alignment. With Aspect Performance, you can compute historical and real-time metrics and present them in ways most useful to the role of each user — allowing employees to understand where they need to take action for improvement or where targeted coaching should be applied to ensure goals are aligned and achieved. Leverage pre-built reports, dashboards and KPIs to get an in-depth view into how resources are performing against operation and strategic objectives. Visualize data through intuitive and interactive charts, heatmaps and graphs that help you understand the root cause for performance shortfalls. Give call center supervisors the information they need to understand agent deficiencies and the tools to enable both ad hoc and automated coaching.
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    MAF ICIMS

    MAF ICIMS

    MAF InfoCom

    Efficiently manage, report and analyze your UC&C platform and associated elements. It's really quite simple, our software gives you the tools to efficiently manage, report and analyze your UC&C platform and associated elements. The modern workplace is changing faster than ever making it essential you have these tools in place to ensure your investment in UC&C is delivering the expected productivity gains, cost savings, and improved business processes. With a near real-time snapshot view (updated every 60 seconds) of Unified Communication usage, the various dashboards show User Adoption, Employee Productivity, Call Quality, and Cost information. Enjoy the flexibility of a user experience the way you want it, and customize the position of dashboards and what information is displayed. Filters can be applied to ensure that only relevant information is displayed. Click-through reporting produces detailed reports directly from the dashboard user interface.
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    ResponseTap

    ResponseTap

    ResponseTap

    We reveal the campaigns, channels and keywords that make your customers pick up the phone – so you can make your marketing more effective. ResponseTap gives each website session a unique number to connect the phone call to a customer’s website journey and campaign history, so you can understand which campaigns and keywords were responsible for driving phone sales. Smart Match offers the fastest and easiest way to link call revenue to marketing activity. When you activate it in ResponseTap, you can easily discover which marketing source is driving your highest value phone sales. All it takes is a simple CSV upload, meaning you can now effortlessly close the gap in your reporting puzzle. Easily make comparisons on performance with lifetime access to your call data. Some Call Intelligence providers only allow access to 12 months, but we think reporting year on year comparisons should be a given.
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    ShadowPlex

    ShadowPlex

    Acalvio Technologies

    Organizations are turning to active defense solutions based on advanced deception because they are low-risk to deploy and avoid the false-positive issues of alternative approaches. Acalvio’s offering, ShadowPlex, has been architected to set a new standard for APT, ransomware, and malware mitigation, ShadowPlex centralizes the process. In the case of decoys (fake hosts or honeypots) they are hosted in a single area and then are strategically projected across the enterprise network, where they appear as realistic local assets. Furthermore, we change the complexity of a decoy on the fly in response to attacker engagement. This unique method of resource efficiency allows ShadowPlex to deliver both high-scale and depth of decoy realism. ShadowPlex automates and simplifies the configuration and deployment of deception objects. Combining pre-defined playbooks with an AI-based recommendation engine, the system self-generates and places the appropriate deception objects.
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    FileShadow

    FileShadow

    FileShadow

    No more organizing into folders or even needing to name your files. FileShadow manages your documents and photos by incorporating content and metadata scanning with automatic, geolocation and custom tagging for seamless organization and searching. One or more of your Slack Workspaces can be linked as FileShadow sources allowing files from your channels, regardless of who sent them, to be archived in your FileShadow Vault. Any attachments sent to you or by you in Slack conversations can be archived, cataloged, and secured within FileShadow. FileShadow uses machine learning (ML) and artificial intelligence (AI) for a superior indexing and searching experience. Quickly find your files with advanced search features such as file content, OCR of PDFs, GPS/geolocation, and image searches. Share files stored in your FileShadow vault with anyone; all they need is a FileShadow account! You can easily give or restrict access to your files, decide which files can be seen or altered, etc.
    Starting Price: $7 per month
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    ShadowPlay
    With ShadowPlay’s DVR-style instant replay mode you just need to hit a hotkey to save the last 30 seconds of gameplay to your hard drive or share to YouTube or Facebook. ShadowPlay is the easiest way to record and share high-quality gameplay videos, screenshots, and live streams with your friends. NVIDIA Highlights automatically captures key moments, clutch kills, and match-winning plays, ensuring that your best gaming moments are automatically saved. Just select your favorite highlight and share to social media using GeForce Experience. GeForce Experience makes broadcasting your favorite games fast and easy. With just two clicks, you can start a high-quality broadcast to Facebook Live, Twitch, or YouTube Live. It even supports camera and custom graphic overlays to better personalize your live stream. Create up to a 15-second GIF from your favorite ShadowPlay video, add text, and upload it to Google, Facebook, or Weibo with a single click.
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    neXorce

    neXorce

    Spectrum Corporation

    NeXorce Enterprise Suite monitors the heartbeat of the call center. Real-time & historical content from various Contact Center applications can be combined to create the one stop reporting tool agents and managers are requesting. NeXorce provides comprehensive real-time call center reporting. Publish your information to a dashboard, desktop, web report, tablet, or smartphone. Stay connected through email, SMS text, notifications and web reports delivered straight to your smartphone. Show real-time statistics, metrics, and messages on large format displays. Display real-time information through wireless URL or network connection.
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    Call Record Analyzer

    Call Record Analyzer

    Intelligent Visibility

    Need to generate meaningful visual reports from your Cisco UC environment? CRA can help. CRA is a powerful cloud-based, easy-to-use, modern web call detail reporting analytics platform for Cisco® Unified Communications Environments. Provides deep Insight into your UC environment you haven't had before. Quickly understand important calling patterns in your UC environment. Enables you to easily run customizable reports for all department types. Troubleshoot voice and video QOS issues on a per-call basis. Customizable column title definitions​​. Customizable data formatting​. Easily drill down into call record information​. Visualization of call flows​. Device usage reports​. Ability to recognize internal vs. external calls. Add custom caller-id labels. Know exactly the talk utilization of any device. Who placed or received a certain call. Find out why a call was disconnected. See the top talkers by department.
    Starting Price: $415 per month
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    Total Telecom Management
    Comview offers telecom expense management (TEM), call accounting and wireless mobility management (WMM) solutions to mid-sized businesses and enterprises across a wide range of industries. Comview's telecom expense management solution gives businesses total control to manage their costs effectively. It encompasses invoice management, wireless management, audit and optimization, procurement, and asset management.
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    CallBroker Report View
    CALLBROKER Report View is a server application that allows communications administrators or supervisors to analyze and assess the company's call traffic. CALLBROKER Report View is a reporting solution designed specifically for the growth of the Cisco Unified Communications customer, with no limit on IP phones or number of calls, CALLBROKER Report View offers the communications manager the necessary tools to quickly analyze and make decisions efficiently about communications in the organization. CALLBROKER ReportView provides analysis and control of both internal and incoming or outgoing telephone traffic, using a web-based user interface. CALLBROKER ReportView for callcenters provides information about queues and agents, as well as a wide selection of data that meets the requirements of any CRM, calls answered, abandoned, talk time, wait time and average wait time. Integration with Cisco CUCM through AXL, or LDAP. Alerts via email and exportable reports to pdf and excel.
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    VXTracker

    VXTracker

    Connections

    A call accounting system/voice analytic is a software program that takes outgoing, incoming and internal call records generated by a telephone system, processes them and adds the Destination City and State, Costs, Trunk information, Extension User’s Name and Department. These processed records are used to generate a variety of detail and summary reports on telephone call activity. These reports can be used to analyze numerous elements regarding telephone usage and system efficiency. New computer technology and tools have allowed developers with creative thinking and innovative programming skills to create a whole new level of analytics. The new software works with traditional PBXs, new IP systems and mobile phones. Because the newer systems are browser based, they allow much greater access to managers across the enterprise providing managers with valuable information to manage their departments more effectively.
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    SILKYPIX

    SILKYPIX

    SILKYPIX

    SILKYPIX is “RAW development software” that generates a high-resolution picture from the RAW data of a digital camera and offers accurate color from shadows through to highlights. This is pure made in Japan software. SILKYPIX corresponds to more than 700 different models digital camera and are supported from professional photographers and shutter bugs. SILKYPIX is selected as digital camera manufacturers’ standard bundled software over the world. Since 2004 when we released “SILKYPIX series”, we are always pursuing “High Quality Image” and SILKYPIX can represent it to customers. Noiseless and accurate color reproduction. Expressive gradation from shadows through highlights. Image processing engine specialized in high resolution to maximize the performance of digital cameras and lenses. Noise reduction to suppress it as much as possible even at high ISO sensitivity.
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    Shadow Health
    Shadow Health, an Elsevier company, offers a Digital Clinical Experiences platform designed to enhance nursing and healthcare education through virtual simulations. These simulations provide students with realistic, patient-centered interactions, allowing them to develop critical thinking and clinical reasoning skills in a safe, controlled environment. The platform includes a diverse range of virtual patients with varying backgrounds and health conditions, enabling students to practice and refine their diagnostic and communication abilities. Educators can utilize Shadow Health to supplement traditional clinical hours, assess student performance through detailed analytics, and provide individualized feedback. The platform's integration into curricula aims to prepare students for real-world clinical scenarios by bridging the gap between theoretical knowledge and practical application.
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    Freevoice

    Freevoice

    Freevoice

    Freevoice is a comprehensive business communication platform offering a range of solutions tailored to enhance organizational efficiency. Their business phone system provides features such as user portals for internal messaging, call management, faxing, texting, and personal call routing. It supports connections from various devices, including desk phones, softphones, or browsers, and offers local presence by automatically matching your caller ID to the area you're calling. For call centers, Freevoice delivers tools to track marketing efforts, manage agents, and ensure a superior customer experience. Features include auto-call distribution, call queuing, virtual hold, agent portals, caller priorities, and local number display. The system also provides extensive reporting and metrics, such as agent reports, queue reports, call details, and wallboard displays. The predictive dialer feature allows dialing multiple lines per agent.
    Starting Price: $5.90 per month
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    TeleMate.Net Predictive UC Analytics
    TeleMate.Net's Predictive UC Analytics product transforms complex communication into actionable business intelligence with secure, role-based access controls to provide proven value across the entire organization. See faster time to resolution in quality of service issues. Drive operational efficiencies for both IT and other business stakeholders. Use a single platform for both UC&C service assurance and workplace analytics. Link communication events by any possible means, providing 'super' views and further visibility. Create role-based controls, allowing employees to access simple, interactive dashboards. Statistically model all session activity to deliver foresight into what to expect tomorrow, next week, or next month. Publish information anytime, at any frequency, and in any format to have what you need when you need it. Provide complete visibility into voice, video, contact center, and collaboration technologies with a single solution.
    Starting Price: $9,995 per user per year
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    ShadowGPT

    ShadowGPT

    HumanizeAI.now

    ShadowGPT by HumanizeAI.now is a powerful tool designed to transform AI-generated content into natural, human-like text. By using advanced algorithms, ShadowGPT refines language, tone, and structure to ensure that the content is engaging and undetectable by AI detection tools like GPTZero, Turnitin, and Copyleaks. Ideal for writers, students, and content creators, ShadowGPT allows you to quickly turn AI drafts into smooth, readable, and authentic content. With its user-friendly interface, you can generate essays, reports, and blog posts that sound like they were written by a human, all while ensuring the content passes AI detection tests.
    Starting Price: $9/month/user
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    Valence

    Valence

    Valence Security

    Valence finds and fixes SaaS risks. The Valence platform discovers, protects, and defends SaaS applications by monitoring shadow IT, misconfigurations, and identity activities through unparalleled SaaS discovery, SSPM, and ITDR capabilities. Recent high-profile breaches highlight how decentralized SaaS adoption creates significant security challenges. With Valence, security teams can control SaaS sprawl, protect their data, and detect suspicious activities from human and non-human identities. Valence goes beyond visibility by enabling security teams to remediate risks through one-click remediation, automated workflows, and business user collaboration. Trusted by leading organizations, Valence ensures secure SaaS adoption while mitigating today’s most critical SaaS security risks.
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    Aceyus

    Aceyus

    Aceyus

    Leverage the power of real-time call center metrics and create a more efficient and effective contact center experience for your customers. Overcome negative customer experiences by uniting your internal and external data sources to gain a full visual of critical KPIs such as customer experience scores. Reduce wasted workforce labor and optimize call routing with real-time call and queue metrics that give a complete view of your call center operations. Use contextual data to predict the next best action of your customers. Prevent poor customer interactions by meeting customers at the appropriate time in the purchase cycle. Improve team performance using flexible dashboards that give your managers the ability to review team insights and filter data down to view individual agent performance.
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    Callcruncher Access Anywhere
    Callcruncher is a powerful, intuitive and affordable Call Intelligence system. Our innovative platform manages the call accounting, reporting, analytics, tracking, rating and recording of call data invaluable to small, medium and enterprise clients. Callcruncher weaves your VoIP solution deeply into client decision-making processes and productivity applications, facilitating client retention and new customer acquisition. Enables Manager to Communicate with Agent via Voice, Unbeknownst to Customer, and Assist with Sales and Service Issues. Weaves Your VOIP Solution Deeply into Client Decision Making Process and Productivity Applications. Recognizes Incoming Call Source and Provides Agent with Campaign Scripting and Additional Information. Facilitates More Efficient Use of Time, Enabling Agents to Capture More Clients. Increase Revenue and More Effectively Address Customer Service Issues.
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    ShadowKat

    ShadowKat

    3wSecurity

    ShadowKat is a platform that helps organizations to manage their external attack surface. Benefits include: Internet facing asset management Expose cybersecurity risks Find problems before hackers do Automation of the security testing process Detect changes as they occur ShadowKat is an attack external surface management software designed to help cybersecurity managers maintain a stronger compliance lifecycle, continually monitor security risks, and identify various organizations assets such as webpages, networks, ASN’s, IP Addresses, open ports and more. ShadowKat helps security managers reduce the time vulnerabilities exist and reduce the size of their organization’s internet facing attack surface. Key features of ShadowKat include change monitoring, risk-based alerts, reduce vulnerabilities, and manage compliance requirements.