Audience
Call Center solution for companies
About neXorce
NeXorce Enterprise Suite monitors the heartbeat of the call center. Real-time & historical content from various Contact Center applications can be combined to create the one stop reporting tool agents and managers are requesting. NeXorce provides comprehensive real-time call center reporting. Publish your information to a dashboard, desktop, web report, tablet, or smartphone. Stay connected through email, SMS text, notifications and web reports delivered straight to your smartphone. Show real-time statistics, metrics, and messages on large format displays. Display real-time information through wireless URL or network connection.
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Pricing
Free Trial:
Free Trial available.
Integrations
No integrations listed.
Company Information
Spectrum Corporation
Founded: 1971
United States
www.specorp.com/products/nexorce-data-management/
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Product Details
Platforms Supported
Windows
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
Online
neXorce Frequently Asked Questions
neXorce Product Features
Call Center
Blended Call Center
Inbound Call Center
Outbound Call Center
Real-time Chat
Reporting/Analytics
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Manual Dialer
Predictive Dialer
Progressive Dialer
Queue Management