Audience

Call Center solution for companies

About neXorce

NeXorce Enterprise Suite monitors the heartbeat of the call center. Real-time & historical content from various Contact Center applications can be combined to create the one stop reporting tool agents and managers are requesting. NeXorce provides comprehensive real-time call center reporting. Publish your information to a dashboard, desktop, web report, tablet, or smartphone. Stay connected through email, SMS text, notifications and web reports delivered straight to your smartphone. Show real-time statistics, metrics, and messages on large format displays. Display real-time information through wireless URL or network connection.

Pricing

Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

Spectrum Corporation
Founded: 1971
United States
www.specorp.com/products/nexorce-data-management/

Videos and Screen Captures

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Product Details

Platforms Supported
Windows
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
Online

neXorce Frequently Asked Questions

Q: What kinds of users and organization types does neXorce work with?
Q: What languages does neXorce support in their product?
Q: What kind of support options does neXorce offer?
Q: Does neXorce have a mobile app?
Q: What type of training does neXorce provide?
Q: Does neXorce offer a free trial?

neXorce Product Features

Call Center

Blended Call Center Supported
Inbound Call Center Supported
Outbound Call Center Supported
Real-time Chat Supported
Reporting/Analytics Supported
Call Logging Not Supported
Call Recording Not Supported
Call Scripting Not Supported
Campaign Management Not Supported
Database Not Supported
Escalation Management Not Supported
IVR / Voice Recognition Not Supported
Manual Dialer Not Supported
Predictive Dialer Not Supported
Progressive Dialer Not Supported
Queue Management Not Supported

neXorce Additional Categories