Audience
Companies searching for a solution to manage outgoing, incoming and internal call records
About VXTracker
A call accounting system/voice analytic is a software program that takes outgoing, incoming and internal call records generated by a telephone system, processes them and adds the Destination City and State, Costs, Trunk information, Extension User’s Name and Department. These processed records are used to generate a variety of detail and summary reports on telephone call activity. These reports can be used to analyze numerous elements regarding telephone usage and system efficiency. New computer technology and tools have allowed developers with creative thinking and innovative programming skills to create a whole new level of analytics. The new software works with traditional PBXs, new IP systems and mobile phones. Because the newer systems are browser based, they allow much greater access to managers across the enterprise providing managers with valuable information to manage their departments more effectively.
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Integrations
No integrations listed.
Company Information
Connections
Founded: 1986
United States
www.callaccounting.com/call-accounting-voice-analytics/
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Mac
Windows
Training
Live Online
Support
Phone Support
VXTracker Product Features
Call Accounting
By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log
