Audience

Companies and organizations in need of a multi-site call management application

About CommsOffice Express

CommsOffice Express is a single and multi-site call management application, constantly monitoring how well your company or organization is dealing with existing and potential new customers. This comprehensive business call management application connects to your telephone system and provides instant real-time graphical information relating to calls being made or received in your business or organization. The Today screen provides a quick graphical view of what’s going on in the system at any point during the current day or historically for any date range selected. The screen can be set up as required from a list of available charts then filtered to display the exact information required. CommsOffice Express has 140 standard reports that provide a wealth of information allowing users to report by site, department, extension, trunk, DID/DDI, account code or even search for how many times a specific telephone number has called in or been dialed out.

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Integrations

No integrations listed.

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

CommSoft Software Solutions
commsoftrms.com/commsoffice-express/

Videos and Screen Captures

CommsOffice Express Screenshot 1
CommsOffice Express Screenshot 1
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Product Details

Platforms Supported
Windows
Training
Not Offered
Support
Online
Phone Support

CommsOffice Express Frequently Asked Questions

Q: What kinds of users and organization types does CommsOffice Express work with?
Q: What languages does CommsOffice Express support in their product?
Q: What kind of support options does CommsOffice Express offer?
Q: What type of training does CommsOffice Express provide?

CommsOffice Express Product Features

Call Accounting

By-Extension Reporting Supported
Inbound Reporting Supported
Outbound Reporting Supported
Call Duration Not Supported
Call Monitoring Not Supported
Call Volume Not Supported
Caller Identification Not Supported
Unattended Call Management Not Supported
Who Answered Log Not Supported