CloudTalk
Searching for a smart call centre software? Try CloudTalk.io, a new-generation cloud phone system for SMEs, startups, online stores or call centers (sales and customer service teams).
25+ integrations with favorite CRM, helpdesk or e-commerce tools as Shopify, Salesforce, Pipedrive, Intercom at hand along with a 5-star rated customer success team make it easy to seamlessly migrate or set up your new cloud call centre from scratch.
We are rapidly growing every month and we have already successful cooperation with 1000+ companies across the world like DHL, Yves Rocher or Karcher.
Try 14 day FREE trial from CloudTalk (no credit card details required).
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Variphy
Variphy is the preferred analytics and management platform for Cisco Collaboration.
Variphy provides all the functions you need in a single pane of glass. We built our products and features with the feedback and requests of Unified Communications professionals like you.
Discover what’s possible with Variphy:
- Dashboards, UCCX Wallboards, & Widgets
- CUCM CDR Reporting & Call Analytics
- UCCX Reporting & Analytics
- Cisco CUBE CDR Reporting
- Variphy Cloud
- Webex Calling Reporting & Analytics
- Zoom Phone Reporting & Analytics
-Microsoft Teams Reporting & Analytics
- Remote Phone Control, Macros, & Broadcast
- Change Management & As-Built Reporting
- DN & DID Inventory Management
- Enhanced Consulting Services
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VoIP Detective
VoIP Detective is the easiest-to-use call reporting solution for Cisco Unified Communications Manager (CUCM/CallManager), Cisco CUBE, Webex Calling, and Microsoft Teams. It deploys as a self-hosted virtual machine — your call data never leaves your network — and you can be up and running in about 30 minutes.
A free Lite version (free forever, with no device or user limits) covers core CUCM, Webex, and Teams reporting. Pro adds large-scale retention with no time limit, scheduled email reports, emergency/911 alerts, GDPR number masking, CUBE analytics, and a UCCX wallboard — all for one flat annual price, no matter how many devices, users, or numbers you have.
Built for admins, managers, and end users alike: team reports, inbound, outbound and hunt-group reports, busy-hour and network-quality (jitter, latency, packet loss) troubleshooting, endpoint utilization for license reclamation, and more — with readable dashboards, interactive graphs, and drill-down. No training required.
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CallRail
CallRail is here to bring complete visibility to the marketers who rely on quality inbound leads to measure success. Our customers live in a results-driven world, and giving them a clear view into their digital marketing efforts is a first priority for CallRail. We see the opportunities in surfacing and connecting data from calls, forms, chat and beyond—helping our customers get to better outcomes.
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