Audience

Agents and contact centers looking for a solution that provides real-time statistics and metrics of individual and team performances

About iVision Plus

iVision Plus Cisco wallboards empower and motivate agents to do better by providing them with real-time performance statistics in most interactive designs. Get interactive cisco contact center wallboard designs with iVision plus that provides real-time stats and metrics of both, individual and team performances. No more boxy designed wallboards, make it more impactful with NextGen wallboard designs. iVision gamification wallboards motivate agents to do better. HTML 5 wallboards for better UX and responsive. Call center wallboard software allows to set KPI thresholds to control performance and stay informed of threshold breaches for immediate action even if you are not actively monitoring and managing. Digital Signage in real-time to all internal employees will improve efficiency and productivity. The employees will no longer be required to spend long interval of time to gather operational information.

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Integrations

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Ratings/Reviews

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features 0.0 / 5
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Company Information

NovelVox
Founded: 2008
United States
www.novelvox.com

Videos and Screen Captures

iVision Plus Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

iVision Plus Frequently Asked Questions

Q: What kinds of users and organization types does iVision Plus work with?
Q: What languages does iVision Plus support in their product?
Q: What kind of support options does iVision Plus offer?
Q: What other applications or services does iVision Plus integrate with?
Q: What type of training does iVision Plus provide?

iVision Plus Product Features

Dashboard

Data Source Integrations
Functions / Calculations
KPIs
Public Dashboards
Scorecards
Widgets
Annotations
Interactive
OLAP
Private Dashboards
Themes
Visual Analytics

Digital Signage

Content Scheduling
Media Library
Remote Deployment
Remote Display Management
Automatic Player Updates
Multi-Screen Support
Visual Editor