Audience

Finance, Insurance, Manufacturing, Services, Logistics, Government, Hospitality, Healthcare

About Teltrac

Teltrac 7th Generation UC Call Accounting: Fundamental Business Intelligence

Teltrac G7 will enable you to reduce telecom call bills by delivering continuous reporting and analytics for all call activity in and out of your organization, external and internal. All call types and technologies are supported including PSTN, SIP, IP, UC and mobile. Reporting is real time up to the last call, and current and historical reports, dashboards and analytics are immediately available at all times.

Over-spending and waste can be quickly detected, carrier bills verified down to individual call level, over-billing detected, traffic measured on all circuits. Detect abuse, charge personal call costs to cost centres or back to individual staff members, increase productivity & efficiency with an array of staff performance KPI’s and metrics.

Deployable globally Cloud hosted or on a choice of server platforms, Teltrac supports all UC / PBX / IPT from all vendors, in any location globally

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Pricing

Starting Price:
Capex or Subscription
Pricing Details:
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Free Trial:
Free Trial available.

Integrations

No integrations listed.

Ratings/Reviews - 1 User Review

Overall 4.0 / 5
ease 4.0 / 5
features 4.0 / 5
design 4.0 / 5
support 5.0 / 5
More Reviews Write a Review

Company Information

Interpacific Data Management
Founded: 1987
Asia Pacific - Products and services deployed globally
www.teltrac.com

Videos and Screen Captures

Main Screen

Main Screen

Main Screen TopView Dashboard Extn Detail by Dept Report
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Product Details

Platforms Supported
Cloud
Windows
iPhone
iPad
Android
On-Premises
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
24/7 Live Support
Online

Teltrac Frequently Asked Questions

Q: What kinds of users and organization types does Teltrac work with?
Q: What languages does Teltrac support in their product?
Q: What kind of support options does Teltrac offer?
Q: Does Teltrac have a mobile app?
Q: What type of training does Teltrac provide?
Q: Does Teltrac offer a free trial?
Q: How much does Teltrac cost?
Q: What pricing for support is available for Teltrac?
Q: What pricing for training is available for Teltrac?

Teltrac Product Features

Call Accounting

By-Extension Reporting
Call Duration
Call Monitoring
Call Volume
Caller Identification
Inbound Reporting
Outbound Reporting
Unattended Call Management
Who Answered Log

Teltrac Verified User Reviews

Write a Review
  • A Teltrac User
    IT Manager
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Teltrac - Sitel"

    Posted 2022-04-18

    Pros: Automated reports that are sent via email. This is a very good feature which lessen repeated workload.

    Cons: Cost. The software and licenses are not that budget friendly.

    Overall: Teltrac is a very useful tool with several features that every company will benefit to it which is worth the $.

    Read More...
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