Alternatives to Chatway
Compare Chatway alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Chatway in 2026. Compare features, ratings, user reviews, pricing, and more from Chatway competitors and alternatives in order to make an informed decision for your business.
-
1
Sendbird
Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions. -
2
Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
3
Zoho SalesIQ
Zoho
Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience. It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all. The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use. SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses ofStarting Price: $0/month -
4
Ochatbot
Ometrics
Ochatbot’s leading AI chatbot features are designed for ecommerce platforms for Shopify chatbots, BigCommerce chatbots, WooCommerce chatbots and Magento chatbots as well as B2B sales and support chatbot. Lift revenues from 20% to 40% when the shopper engages with Ochatbot and reduce support tickets from 25% to 45%. No code, auto install AI platform. Our Pro and Enterprise plans include an eCommerce Guarantee. Ochatbot engages customers overcoming sales obstacles, providing product recommendations, upselling and cross-selling, abandoned cart, and answering support questions including order tracking. The AI chatbot communicates through NLP textual conversations becoming smarter over time about your products and services. The AI chatbot determines the customers AI Happiness Sentiment, Customer Reaction data along with marketing and sales insights. Ochatbot also comes with 9 conversion optimization tools such as 80+ Leadbots, Offer Sliders, Popups, live chat and more.Starting Price: Free -
5
LiveChat
LiveChat Software
LiveChat is a customer service platform designed to help businesses connect with website visitors and increase sales. It centralizes your customer communication by bringing website chat, WhatsApp, and Meta Suite into one streamlined dashboard. Manage more conversations in less time with built-in AI features. Use the AI Copilot to get instant chat summaries, improve your phrasing, and receive smart response suggestions. Features like "Sneak Peek" let you see what customers are typing before they send the message, allowing your team to respond faster and more accurately. Designed for easy implementation, LiveChat offers a 5-minute setup and integrates seamlessly with over 200 popular tools, including Shopify, WordPress, HubSpot, BigCommerce, WooCommerce, Squarespace, and more. Whether you are automating lead capture or providing real-time support, LiveChat gives your growing team the professional tools needed to increase conversion rates and improve customer satisfaction.Starting Price: $16.00 per agent per month -
6
Chatfuel
Chatfuel
Chatfuel is an AI-powered chatbot and customer communication automation platform that helps businesses manage conversations across WhatsApp, Instagram, and Facebook. The software enables organizations to create automated messaging workflows for answering customer questions, qualifying leads, scheduling appointments, and following up with prospects. Its AI agents use business-specific knowledge to provide responses, recommend products and services, and guide customers through purchasing decisions. Chatfuel includes a no-code chatbot builder, customizable templates, and automated responses triggered by social media comments, direct messages, and advertising interactions. The platform also provides lead management, appointment booking, payment links, and integrations with customer relationship management systems. Built-in analytics allow businesses to monitor campaign performance, track lead generation activity, and evaluate the effectiveness of their messaging automation.Starting Price: $15.00/month -
7
Kore.ai
Kore.ai
Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences. -
8
KonnectBot
KonnectBot
KonnectBot is a SaaS live-chat platform for sales and customer-support teams, including small businesses, ecommerce brands, SaaS companies, and service businesses. It brings website conversations into a shared inbox where AI can draft or automate routine replies and hand conversations to human agents with context. Teams can configure visual automation flows, departments, routing, and reporting. Agents can use the web workspace or Android app. Shopify and WooCommerce connections provide store and order context in conversations, while eligible plans add live translation and in-chat payments. Plans include a free tier and paid monthly options with limits for agents, widgets, storage, AI messages, and departments; new workspaces can try paid features for 14 days without a credit card.Starting Price: Free; paid from $24.99/month -
9
Oscar Chat
Rush Sender B.V.
Oscar Chat is an all-in-one conversational platform for websites: AI chatbots, live chat, a popup builder, and smart forms. Built for Shopify and ecommerce lead capture, it supports 50+ languages and integrates with Shopify, Salesforce, Zoho, and Klaviyo. Pricing: Basic €39/month (3,000 AI messages), Pro €55/month (5,000 AI messages), a free Lite plan, and overage at €2.40 per 1,000 AI messages.Starting Price: $39/month -
10
GhostChat
The Chat Widget LLC
GhostChat is a lightweight, embeddable live chat widget built for websites, SaaS apps, and WordPress sites. At under 10KB, it loads instantly without slowing down your pages — unlike heavier tools like Tidio, Tawk.to, or Crisp. Conversations are delivered straight to your Gmail inbox, so you reply to website visitors the same way you reply to email. No new dashboard to learn, no extra app to keep open. GhostChat is built on Cloudflare Workers and Durable Objects for global low-latency performance and rock-solid uptime. The widget is fully customizable to match your brand, supports unlimited websites on paid plans, and includes auto-translate for multilingual visitor support. A unique "bring your own agent" webhook lets you route conversations to any AI agent or backend system you choose — perfect for teams building custom AI customer support flows. A free WordPress plugin is available on WordPress.org for one-click installation.Starting Price: $5/month -
11
MOON Chat
THE MOON Agency
MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.Starting Price: €39/month -
12
Assistly
Assistly Chat
Assistly is an AI chat assistant for business websites. It learns from a business's pages and documents to answer visitor questions, explain services and respond in the visitor's language around the clock, often within seconds. It can collect a visitor's name, phone number or email, save the lead and email a link to the conversation. Chats and leads appear in one inbox on desktop and phone. Staff can take over a chat with one tap and return it to the AI at any time. Setup takes minutes: enter a website address and add one line of code. Assistly works with WordPress, Wix, Squarespace, Shopify, Webflow and GoDaddy. The free plan includes 50 chats per month; paid plans start at $29.99/month and include a 30-day free trial. No card is required for the free plan or trial.Starting Price: $29.99/month -
13
Static Forms
Static Forms
Static Forms is a form backend for static websites, frontend apps, and WordPress. Connect an HTML form to a hosted submission endpoint, or build an embeddable form visually, without maintaining a backend server. Features include spam filtering, email notifications, and a dashboard for reviewing submissions. Paid plans add file uploads, auto-responder emails, webhooks, and integrations such as Slack, Discord, Telegram, Google Sheets, Notion, Airtable, Mailchimp, and Zapier, depending on the plan. Conditional form rules route submissions based on field values. Optional AI Reply answers inquiries using a business-provided knowledge base and requires a paid plan plus separate usage credits. Static Forms works with HTML, React, Next.js, Vue, Astro, Hugo, and Jekyll. Its WordPress plugin supports embedded forms, Elementor Pro, and Contact Form 7. A free plan is available alongside Starter, Pro, and Agency subscriptions. -
14
RichAutomate
Groovy Web LLP & RichPOS Software
RichAutomate is a cloud-based WhatsApp Business platform for businesses that use WhatsApp for customer communications, marketing, sales, and support. It provides a shared team inbox, campaign broadcasts using approved templates, contact labels, delivery and read reporting, keyword auto-replies, and a visual flow builder for automated conversations and in-chat forms. Optional AI features can answer from business-provided knowledge and hand conversations to a human agent. RichAutomate connects to the Meta WhatsApp Cloud API, includes developer API endpoints and webhooks, and documents connections with Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams can choose monthly plans or usage-based billing, and a 14-day trial is available. The product is aimed at D2C and ecommerce brands, agencies, and teams in education, healthcare, and financial services that manage customer conversations over WhatsApp.Starting Price: ₹499/month -
15
Sellio
Sellio
Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.Starting Price: $0/month -
16
BirdyChat
BirdyChat
BirdyChat: Seamless Telegram Integration for Website Support BirdyChat allows to integrate a professional Telegram live chat into the websites instantly. Unlike heavy corporate tools, BirdyChat sets up in 15 seconds. ✦ No registration. ✦ No extra apps. ✦ No learning. Key Features: ✦ Direct Telegram Delivery: Manage all website chats within your Telegram app. ✦ Voice-to-Text Transcription: Reply with voice notes that are transcribed into text for your visitors. ✦ Ultra-Lightweight: Optimized for site performance and mobile-first support. ✦ Easy Setup: Compatible with WordPress, Shopify, and custom HTML sites. Built for: solo founders and micro businesses, who already use Telegram and don’t want another tool to manage.Starting Price: 5 -
17
Richpanel
Richpanel
Customer Support & Helpdesk software used by 500+ businesses daily. Designed for high-growth businesses that want to grow, without hiring more agents. Resolve up to 50% of issues before they reach agents. Design your own self-service flows to completely resolve tickets. Grow without hiring more agents. No more switching tabs. Richpanel displays customer & order data for rich context, next to each ticket. Agents save a ton of time. Integrations include Shopify, Shopify Plus, Magento, WooCommerce, AirCall, Smile, ReCharge and more. Manage all your support channels from one place. Customers can contact you via chat, email, facebook, instagram, phone & SMS and you can respond to them from a single, beautiful dashboard. Boost productivity with automation. Automatically collect visitor emails, set reply-time expectations, qualify visitors and do skill based routing. Flexible reporting platform. Beautiful UI for team productivity, impact on revenues & satisfaction.Starting Price: $59/agent/month -
18
ChatBouncer
ChatBouncer (ZynVoss LLC)
ChatBouncer is a website chat widget intended for businesses that want to answer visitor questions using information about their services. The vendor says users can provide website details such as hours, prices, services and FAQs, then add the widget to a site with a script tag. It describes support for WordPress, Shopify, Wix, Squarespace and other HTML sites, with options to match a site's brand color and display on phones. According to the vendor, the chatbot responds using saved business information and can collect a visitor's contact details and forward unanswered questions to the business. The service is also described as applying checks to incoming messages, including limits intended to reduce spam, abuse and excessive use. The vendor lists Slack and Zapier among Pro plan features, with document uploads and additional team seats on higher plans.Starting Price: $29/month -
19
Hazelchat
Hazelchat
Hazelchat is a hosted AI chat agent for business websites. Businesses can train it on selected website pages, PDFs, documents and approved answers, test it privately, then publish it as an embedded chat widget. The agent answers visitors from the approved content, displays source passages, and directs them to a chosen next step such as booking, checkout, a trial or an enquiry. When its sources do not answer a question, it says so, offers a contact option and saves the question for review. Hazelchat can be added through its WordPress plugin, Webflow app, Framer plugin, Wix app or an embed script. The free plan includes 50 answers per month on one website with no credit card required; paid plans start at $39/month or €39/month, depending on currency and region.Starting Price: $39/month -
20
HelperHat
Nunuworks Inc.
HelperHat is an AI-powered customer support software designed to assist businesses in providing affordable and reliable customer service from their websites. By installing HelperHat on your website, your business can offer 24/7 AI-powered customer support, ensuring that customer inquiries are handled efficiently, quickly, and accurately. Available on iOS, Android, and the Web, HelperHat makes it easy to manage customer support across all platforms. Key Features: AI-Powered Live Chat: Leverage advanced AI technology to deliver immediate, accurate responses using content directly from your website and uploaded files. Easy Integration: Compatible with 99.99% of websites, including WordPress, Shopify, Wix, and Squarespace. Simply add a snippet of code to get started. Real-Time Notifications: Receive instant push notifications and emails whenever a customer requests a live agent. Customizable Interface: Match the chat bubble color to your branding.Starting Price: $20 -
21
MooseChat
MooseChat
MooseChat is an AI chatbot for business websites. It answers visitor questions using the business's own pages, files and text added by the owner, and details the owner confirms; each answer links to its source page. If the available information does not answer a question, MooseChat says so and can collect visitor contact details as a lead for follow-up by email or webhook. Owners can reply directly or take over a conversation, and an unanswered-question list highlights gaps in the chatbot's knowledge. Visitors can book through Calendly or Cal.com in the chat, and MooseChat replies in the visitor's language. Setup starts with a website address, followed by a test chat and a script tag to add the widget. Guides cover WordPress, Wix, Webflow, Framer, Shopify and Squarespace. The product also includes a public API, an MCP server, and an agency plan with client workspaces and custom branding.Starting Price: $39/month -
22
thatChat
La Luce
thatChat is a self-hosted AI chat and customer-support platform for websites and online stores. Businesses deploy it on compatible PHP hosting, a VPS, Docker, or their own server, then add a chat widget that answers visitor questions using website content, documents, and a knowledge base. Features include FAQ responses, lead capture, appointment requests, e-commerce product questions, conversation history, and handoff from AI to human operators. Teams can connect their own AI provider API keys, including OpenAI, Anthropic Claude, Google Gemini, Groq, and other OpenAI-compatible endpoints; provider routing and fallback are supported. WordPress and PrestaShop modules are available, along with a REST API and webhooks. Conversations and knowledge data remain on the customer’s infrastructure, while AI usage is billed separately by the selected provider. An operator mobile app supports managing and replying to conversations.Starting Price: $18/month -
23
12Bot
12Monday Technologies
12Bot is a cloud-based shared inbox and customer messaging platform for businesses handling conversations on WhatsApp, Instagram and Facebook. It combines AI-assisted replies, human handoff, visual no-code flows, team inbox tools, lead capture and a CRM pipeline. Teams can run messaging campaigns, manage product catalogs and orders, and support bookings from chat. The platform includes web and mobile access, API keys and webhooks, plus store connections for Shopify and WooCommerce. Its MCP server connects AI assistants such as Claude and ChatGPT to create flows and automations. 12Bot is aimed at small and midsize businesses, including local brands in retail, restaurants, real estate, healthcare and education.Starting Price: $20/month -
24
FlatRateChat
FlatRateChat
FlatRateChat is an AI chatbot for small business websites. It reads a site's public pages and answers visitors' questions using that content, linking each answer to its source page. If it cannot find an answer, it says so and shows the business's contact details instead of guessing. The chatbot can be added with one line of code to WordPress, Wix, Squarespace, Shopify, Webflow, or a plain HTML site; Wix users can also install it through the Wix App Market. It is designed to answer routine questions about hours, services, prices, policies, and directions. The service rereads site content weekly and emails the owner questions it could not answer. Customer content is not used to train AI models. A free Wix plan is available, and Wix paid plans start at $19/month. Direct website plans cost $59/month.Starting Price: $19/month -
25
Daykeeper
SkyPorch
Daykeeper gives solopreneurs one inbox for every customer message from their app. Add the support chat widget with your AI builder, or let your coding agent (Claude Code, Cursor) set up the whole inbox with one CLI command. There's no signup form, and it's live in less than a minute. Save your best answers as saved replies. If a customer closes the chat, your reply still reaches them by email. On paid plans, replies come from your own domain. Daykeeper is priced per workspace, never per seat, so adding a teammate costs $0. Free covers 100 conversations a month. Pro is $19.99 per workspace for 2,000. Developers get an API, Node, web and React Native SDKs, and a local MCP server, with scoped permissions and an audit trail for anything an agent touches. Data is hosted in the US, and EU hosting is supported.Starting Price: $0 -
26
Time Saver Bot
Outsourcing Software Development SLLC
Time Saver Bot answers visitor questions from your website pages, your FAQ and your product catalog. Nothing is invented — when the answer isn't in your material, the assistant hands the conversation to your team. The assistant picks up the language from the first message and continues in it, across 46 languages — Hebrew, Arabic, Persian and Urdu included, with the chat window mirroring right to left in full. When a customer is ready to buy or book, the assistant establishes what a salesperson would: contact details, the service they need, the date and how urgent it is. The lead is filed with the conversation attached and the list exports to Excel. Setup takes five minutes — choose your pages and one of the ready-made bots, then add a line of code to the site or install the plugin on WordPress. Products come from WooCommerce.Starting Price: $26 per month -
27
HelpOnClick Live Chat
HelpOnClick
HelpOnClick is a cutting-edge cloud-based live chat and help desk software solution for small and midsize businesses. Simple and intuitive, HelpOnClick helps merchants seamlessly communicate to their website visitors, thereby improving customer support and increase sales. The HelpOnClick Live Chat software offers a host of capabilities that include real-time traffic monitoring, customizable sounds, icons, and texts, virtual chat agent, and integrations with Facebook, Drupal, WordPress, Joomla, and more.Starting Price: $12.00/month/user -
28
Zickt
Zickt Ltd
Zickt is a multi-channel customer communication platform that routes web chat, email, and form submissions into your Slack workspace. Your team responds in seconds from the tool they already use — no dashboard, no tab-switching. Built for growing support teams, Zickt brings every customer conversation into a unified inbox with smart routing, team assignments, and private notes. Get complete customer context with full conversation history, custom fields, and company data. Key features: - Multi-channel support: web chat, email, and forms in one place - Slack-native: reply to customers directly from Slack channels - Smart routing: automatically assign conversations to the right team - Team collaboration: private notes, assignments, and handoffs - Customer context: full history, custom fields, company profiles - Simple setup in 15 minutes Zickt offers predictable, conversation-based pricing with no hidden fees.Starting Price: $29/month -
29
Heyy
Heyy
Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.Starting Price: $49 per month -
30
askVela
askVela
askVela is an AI customer support and live chat platform for online stores. It combines a chat widget, shared team inbox and knowledge base. The AI assistant uses help articles, product information and connected order data to answer customer questions and recommend products. Teams can review conversations and take over when human support is needed. Shopify stores connect through the askVela app, WordPress and WooCommerce sites through its plugin, and other websites can embed the widget using a script. Features include multilingual replies, product recommendations, order lookup through supported integrations and knowledge-base tools. A free plan and paid subscriptions are available. -
31
Buzzspot
Buzzspot.co
Buzzspot is a web-based AI assistant that businesses can add to customer-facing websites to answer visitor questions using their own website pages, documentation, product information, and uploaded files. It builds a searchable knowledge base from those sources and presents answers in an embedded chat experience. Businesses can use the assistant to handle common support questions, collect and qualify prospective-customer details, and offer appointment or demo scheduling. A shared conversation inbox lets staff monitor chats and take over when a person is needed. The service supports multiple languages and can be added with website-builder plugins or an embed script. It is aimed at e-commerce businesses, SaaS and technology companies, professional service providers, and web agencies seeking website support and lead-capture tools. Plans include monthly message allowances, assistant limits, and human-agent seats that vary by tier.Starting Price: $19 -
32
Emailwish
Emailwish
Emailwish is an all-in-one ecommerce marketing platform designed for Shopify and WooCommerce stores. It combines email marketing and automation with popups, forms, customer reviews, live chat, wishlists, and back-in-stock alerts. The platform provides done-for-you email flows that can automatically handle welcome campaigns, abandoned carts, review requests, form signups, post-review follow-ups, and chat follow-ups. Emailwish uses information from customer chats, product views, reviews, and popups to create unified customer profiles and support more targeted marketing campaigns. Merchants can customize their brand colors, email header, and footer before activating prebuilt automated workflows without manually designing every email or flow. The platform is designed to help ecommerce businesses consolidate customer engagement and marketing automation into a single system with direct Shopify and WooCommerce integrations. -
33
Conferbot
Netraga
We help you build a chatbot for your website for free without coding. Create bots for leads, surveys & quizzes that people enjoy answering. Build engaging conversations rather than filling boring forms. Qualify your visitors by asking questions designed to identify your customer. Grow your revenue by converting qualified leads into customers. Grow your pipeline with sophisticated always-on chatbots that generate more qualified leads on your website. Cut response times and improve customer satisfaction with automated assistants that are available to help 24/7. Delight customers, collect information, and provide great service in real-time, right on your website. Improve customer experience and drive your Shopify sales with Conferbot. Conferbot on WordPress can generate leads, answer customers' questions, or simply welcome visitors. Conferbot on Webflow increases conversions by giving website visitors immediate access to help.Starting Price: $30 per month -
34
InsertChat
InsertChat
InsertChat is an AI-powered customer communication platform that helps businesses manage inquiries across phone calls, website chat, email, SMS, and WhatsApp. The software provides an AI receptionist that answers customer questions using information from a company's website, documents, and other knowledge sources. Businesses can use InsertChat to capture leads, collect contact information, and schedule appointments through automated conversations. A centralized inbox brings customer interactions from multiple communication channels into one workspace for monitoring and follow-up. The platform supports human handoffs, allowing employees to take over conversations that require personal assistance. InsertChat also integrates with calendars, CRM systems, and other business applications to support customer communication and administrative workflows.Starting Price: $98/month -
35
OneHash Chat
OneHash
OneHash Chat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.Starting Price: $27 per month -
36
Smax AI
VIK Solution Co., Ltd.
Smax AI is All-in-One Sales & Engagement Automation platform designed for growing teams. It brings together AI-powered Live Chat, bot automation, and multi-channel tools to help you connect with leads, support customers, and drive conversions - all from one place. You can manage conversations from Facebook, Instagram, WhatsApp, Telegram, Line and your website in a single inbox, while AI agents handle FAQs, product consults, and order flows 24/7 based on your training data. With Smax AI, you can set up automated replies, remarketing campaigns, and lead captures to grow your audience - without coding. Built-in modules like loyalty cards, lucky wheels, and dynamic forms keep customers engaged and coming back. Smax AI also integrates directly with Meta Ads to sync customer actions for better targeting and ROAS, and works with the tools you already use. Whether you're running social commerce, eCommerce, or local business support, Smax AI helps you sell, support, and scale smart.Starting Price: $25/month -
37
Ticketping
Ticketping
Ticketping turns Slack into your support inbox. Chat widget messages, support emails, and form submissions each become a thread. Reply, assign ownership, and update status without leaving Slack. -
38
Chatmizer
Chatmizer
Chatmizer is a SaaS platform for automating customer conversations across WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, X and Reddit. It brings messages into a shared team inbox where staff can assign conversations and take over from AI agents. No-code flows and AI agents answer questions using a business's website, FAQs and uploaded files, capture contact details, follow up with leads and hand off uncertain or complex requests to a person. Teams can use the platform to respond to product and service inquiries, qualify prospects, take orders and schedule appointments. It also includes contact and pipeline management, broadcasts, booking and order tools, and API-based agent tools for querying a store, CRM or custom backend. Chatmizer is aimed at customer-facing businesses such as online stores, clinics, salons and restaurants, and agencies managing conversations for businesses.Starting Price: $10.83/month -
39
ServiceBell
ServiceBell
Win more customers and create better support experiences with live video chat, screen takeover, and user monitoring, directly on your website. Gain insight into your customer's buying process. Get notified when your customers enter high-value pages. Go live and video chat with customers anytime. Understand how your customers found your site. Make your customers purchasing process personally, starting with their first click. ServiceBell integrates with Intercom to enable rich interactivity with video chat and screen takeover. ServiceBell integrates with Calendly so your customers can easily schedule a call with your team. ServiceBell integrates with Clearbit Reveal to alert you when high-value prospects are on your website. Request a demo today to see how ServiceBell can help empower organizations of all sizes to build better relationships with their customers. ServiceBell works on every website, regardless of framework or language.Starting Price: $500 per month -
40
HelpCrunch
HelpCrunch
Start live chatting with your visitors and customers now. Convert more leads, drive sales and provide faster customer support with the most customizable widget. Instantly boost visitor to lead conversions on your website. All you need is a modern live web chat with automated greeting messages. Pre-qualify your leads by automatically collecting their contact info and messages. You can reply to them right away or when your team is back online. Increase your support team’s productivity with Help Desk features deeply integrated into HelpCrunch Live Chat. One support agent can simultaneously handle up to 5 chats with customers. Localize your chat widget for different markets, customize its size & color, change button style, wallpapers, and more - make it suit your unique brand perfectly. Respond faster with pre-made answers to common questions.Enable sound, browser, email, Slack alerts. Never miss a word.Starting Price: $12 per user per month -
41
Cue
Cue
Handle all your customer support from one place. Connect with customers via WhatsApp, Facebook, Telegram, email, and web chat via your website. Scale your customer support with chatbots. Reduce costs and response times by automating questions from customers. Turn website visitors into happy customers. Let customers contact you about sales or support queries using their preferred channel. A complete customer service platform that delights customers and drives sales. Respond to customer queries on any of your channels quickly and easily from one dedicated inbox. Automatically route tickets to the right teams for faster resolutions. Save time responding to customer questions with message templates. See what channels your customers prefer, the issues they’re having, and how well you’re serving them. All tickets come into one inbox and then get assigned to teams. Build profiles and save customers from repeating themselves.Starting Price: $43.67 per month -
42
DeskDingo
DeskDingo
DeskDingo is a free live chat and help center software designed to empower businesses in delivering exceptional customer service. Its AI-enhanced tools provide personalized support, reduce response times, and increase customer loyalty, thereby driving growth and profits. The platform offers a unified inbox that consolidates all customer interactions into a single, manageable workflow, facilitating seamless collaboration among support teams. Additionally, DeskDingo features an intuitive live dashboard for real-time insights into live chats, support agents, and website visitors. The AI Bot can handle customer inquiries by accessing custom functions and learning from the knowledge base, with the option for human agents to take over as needed. DeskDingo's free plan includes unlimited seats, chats, and websites, with customizable add-ons available to tailor the solution to specific business needs.Starting Price: $0 -
43
Replyco
Replyco
Take Control of Your Inbox. Overwhelmed by customer emails? Centralize your inbox and improve response rates across eBay, Amazon, Shopify and more. Grow Your eCommerce Business with Lightning Fast Replies. The magic formula for increased sales? Happy buyers + 5-star feedback = Improved marketplace relationships. Organize. Everything you need to centralize and organize customer emails across marketplaces and stores. Automate. Reduce workload with automated organization, auto-responders, auto-assign & SLA priority settings. Chat Communicate. Respond to messages quickly and efficiently with email templates and access to order information. Reporting. Monitor performance to fine tune your customer support strategy for stores and teams. Returns / Refunds. Process Returns and Refunds for your eBay stores directly from Replyco. Support Multi-Channel Support Integrates directly with eBay, Amazon, Shopify, Linnworks, WooCommerce, BigCommerce, Gmail and more.Starting Price: $33 per month -
44
Fulply
Fulply
Fulply is an AI chat trained on your own website. It answers visitor questions 24/7, in any language, and collects a visitor's contact when they're ready to talk. Setup takes three steps: Fulply discovers your pages automatically (plus any PDFs or custom text you add), you customize the assistant's name, colors, and welcome message with no coding needed, then add one embed snippet to your site — WordPress, Shopify, Wix, Squarespace, Webflow, or fully custom. Fulply answers only from the content you give it; when it doesn't know something, it says so and offers a contact form instead of guessing. A dashboard shows conversations, top topics, and contact rate. Fulply rechecks your pages weekly to keep pricing and hours current. Privacy-friendly: no tracking cookies, EU hosting, and your content is never used to train AI models. No contract — cancel anytime.Starting Price: $0 -
45
KalTalk
KalTalk
KalTalk reimagines customer conversations around a single shared inbox for humans and AI agents — covering support and sales in one queue. Embed the lightweight widget on any site and AI agents engage visitors in seconds: answering product and pricing questions, qualifying leads, and resolving support tickets, all grounded in a knowledge base built from your docs, site, and past chats — so replies stay accurate, never made up. When a hot lead or tricky issue needs a person, the AI offers a handoff and routes it to the right rep with full context attached. The platform learns continuously — agents teach and correct the AI, and resolved conversations distill back into knowledge automatically. -
46
Zono Support
Boxvibe Technologies
Zono Support is a cloud help desk for software teams and digital sellers. It brings email, live chat, Slack, Discord, WhatsApp, Instagram, Messenger and Telegram into a shared inbox, with replies sent back through the channel customers used. Marketplace connectors verify customer and purchase details from Envato, Shopify, WordPress, Gumroad and Lemon Squeezy, helping agents see what a customer bought. Teams can publish a branded help center and customer portal, add a chat widget, organize tickets and automate workflows. An AI agent can answer from approved knowledge-base articles, saved replies and resolved tickets, with settings for drafts, human review, escalation and handoff. Zono Support also provides a REST API, signed webhooks and an MCP server for connecting developer tools and workflows. Its free plan includes email, live chat, a portal and knowledge base; Premium adds additional channels, team seats and the AI agent.Starting Price: $49/month -
47
Formilla.com
Formilla.com
View your website traffic in real-time, and what country and region your visitors are located. See which webpages they’ve visited, how long they’ve been on your site, and what browser and operating system they’re using. Highly targeted automatic email and in-app messaging. Keep customers coming back with our super-simple email messaging. Dramatically reduce support time by setting up a Helper Chat Bot™ that automatically responds to common visitor questions using the power of AI. Automatically display custom messages to your website visitors in many powerful scenarios. Use simple keyboard shortcuts to access saved replies and quickly respond to commonly asked questions. Transfer a chat with just 2 clicks and include a private note for your teammate. -
48
Ethen
UpCube Technologies Inc
Ethen is the AI product from UpCube Technologies Inc: one place to think, create, research and build with AI, in the browser. Ethen Chat is live. Flagships, also live, lets you compare AI models using available capabilities, benchmarks and evaluations. Studio is in early access for shaping briefs, copy and creative direction for review. More products, including Code, Research, Computer, Flow and Gateway, are listed as coming soon. Ethen is free to use during the beta; daily usage limits apply, and no paid plan is live yet. UpCube also publishes research notes on agent reliability, verification and evaluation through the Ethen Research Lab.Starting Price: Free (free during the beta) -
49
ChatKlink
Klink
Talk to your website visitors and don't lose more sales with our Live Chat. Features that make your day easier: Unified Communications. Answer multiple channels like WebSite, Facebook, Twitter in exclusive unified inboxes. Quick Reply. Answer all your channels on a single panel, don't keep your customer waiting. Simplified Reporting. See reports in a simplified way, such as average resolution time, open chats, among others. Close deals directly in the solution. With real-time conversation, don't miss out on opportunities, generate more business. And if you are offline, the solution collects the data for you to contact later. Productive Dashboard. Our dashboard was designed to give productivity to your agents. Create as many agents as you want, during the pandemic there are no limitations. Integrations. Integrate with what you need! In addition to the available integrations, ChatKlink offers Webhooks and API for you to connect with whatever you need. -
50
Data2AIBot
Dreamious Inc.
Data2AIBot is an AI customer support platform for businesses that want faster, more consistent customer conversations across Instagram, WhatsApp Business, and website chat. Businesses can train an AI agent using their own documents, URLs, website content, and business information, then use the same agent across multiple channels. The agent answers common questions 24/7, supports pre-sales and after-sales conversations, shares relevant information, and can hand a conversation over to a human when needed. Teams can manage conversations from one place and customize the agent's role and tone. Data2AIBot is designed to reduce repetitive messaging while helping businesses respond faster without building a chatbot from scratch.Starting Price: $7.90/month
