Audience
Small and mid-size businesses, D2C brands, agencies and support teams that sell, market and support customers on WhatsApp.
About RichAutomate
RichAutomate is a cloud-based WhatsApp Business platform for businesses that use WhatsApp for customer communications, marketing, sales, and support. It provides a shared team inbox, campaign broadcasts using approved templates, contact labels, delivery and read reporting, keyword auto-replies, and a visual flow builder for automated conversations and in-chat forms. Optional AI features can answer from business-provided knowledge and hand conversations to a human agent. RichAutomate connects to the Meta WhatsApp Cloud API, includes developer API endpoints and webhooks, and documents connections with Zoho CRM, Razorpay, Google Sheets, Shopify, and WooCommerce. Teams can choose monthly plans or usage-based billing, and a 14-day trial is available. The product is aimed at D2C and ecommerce brands, agencies, and teams in education, healthcare, and financial services that manage customer conversations over WhatsApp.
Other Popular Alternatives & Related Software
Mark360
Mark360 is a cloud-based customer messaging and automation platform for businesses that engage customers through WhatsApp and Instagram. It combines WhatsApp Business API campaigns, broadcasts and scheduled message flows with a no-code chatbot builder, AI agents, automated customer journeys and a shared team inbox for assigning conversations and handing them to human agents. Instagram tools automate direct messages and comment-triggered replies, while commerce features connect Shopify catalogs and support order updates, abandoned-cart recovery and cash-on-delivery confirmations. Integrations with business tools including Google Sheets, Razorpay and CRM platforms help teams coordinate customer communications. Mark360 is designed for ecommerce and direct-to-consumer brands, online stores, service providers, educators and agencies that manage marketing, sales and customer support conversations.
Learn more about Mark360
Techmits Connect
Techmits Connect is a WhatsApp Business platform for customer support, sales and marketing teams. It brings conversations from connected WhatsApp Business numbers into a shared inbox, where staff can assign chats and use conversation history, quick replies, contact records, groups and custom fields. Businesses can create campaigns with approved message templates, manage opted-in contacts, and track delivery and engagement. Workflow tools include AI-powered auto-replies with human handoff, automated reminders, customer journeys and pipeline-triggered messages. The platform also provides a website chat widget, Shopify integration, REST APIs and webhooks, plus an Android app for managing conversations and contacts. Techmits Connect uses Meta’s official WhatsApp Business Platform and Cloud API; WhatsApp messaging charges are paid directly to Meta. A free plan is available, and paid features can be tried for 14 days.
Learn more about Techmits Connect
Nexora
Nexora is a web-based WhatsApp sales platform for small and growing businesses. Its AI sales agent answers customer questions using business-provided information about products, prices and policies, and can hand conversations to a person when needed. The platform combines a shared team inbox, approved-template broadcasts, drag-and-drop automation flows, WhatsApp forms, lead capture, analytics and contact syncing. Businesses can use a shared WhatsApp number or connect their own, manage campaigns and follow-ups, and connect Shopify, WooCommerce, HubSpot, Google Sheets or Salesforce on eligible plans. Nexora uses Meta’s official WhatsApp Business API for messaging and is aimed at businesses in India, including D2C and e-commerce sellers, real estate, clinics, coaching providers, traders, manufacturers and B2B suppliers.
Learn more about Nexora
Ominiflow
Ominiflow gives growing teams everything they need to run marketing, sales, and customer support from one WhatsApp number: a drag-and-drop chatbot builder for answering FAQs and qualifying leads, a shared team inbox so multiple agents can handle conversations without stepping on each other, and a built-in CRM that turns chats and ad clicks into tracked leads instead of scattered messages.
For e-commerce and D2C brands, customers can browse a full product catalog and pay directly inside WhatsApp — no app switching, no separate checkout link. Real estate teams use it to automate site-visit bookings straight from a lead's first message. Clinics, schools, and service businesses use it to stop losing customer replies in a single overworked phone.
Ominiflow connects natively with the tools businesses already run on — Shopify, WooCommerce, Zoho, HubSpot, Salesforce, Razorpay, and 60+ others — so WhatsApp becomes another connected channel, not a disconnected side tool.
Learn more about Ominiflow
Pricing
Starting Price:
₹499/month
Free Trial:
Free Trial available.
Company Information
Groovy Web LLP & RichPOS Software
Founded: 2024
India
richautomate.in
Videos and Screen Captures
Vertical phone screen showing a WhatsApp booking conversation and an in-chat booking form for a deep-cleaning service.
Other Useful Business Software
Go from Code to Production URL in Seconds
Skip the Kubernetes configs. Cloud Run handles HTTPS, scaling, and infrastructure automatically. Two million requests free per month.
Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
RichAutomate Frequently Asked Questions
Q: What kinds of users and organization types does RichAutomate work with?
RichAutomate works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does RichAutomate support in their product?
RichAutomate supports these languages: English.
Q: What kind of support options does RichAutomate offer?
RichAutomate offers support via online.
Q: What other applications or services does RichAutomate integrate with?
RichAutomate integrates with: Claude Duet, Claude for Legal, Claude, Gemini, Google Sheets, OpenAI, OpenRouter, Razorpay, Sarvam AI, Shopify, WhatsApp, WooCommerce, and Zoho CRM.
Q: Does RichAutomate have an API?
Yes, RichAutomate has an API.
Q: What type of training does RichAutomate provide?
RichAutomate provides training in the form of documentation.
Q: Does RichAutomate offer a free trial?
Yes, RichAutomate offers a free trial.
Q: How much does RichAutomate cost?
Pricing for RichAutomate starts at ₹499/month.
