Audience

Startups, SaaS companies, web hosting providers, e-commerce businesses, agencies, and small to mid-sized businesses looking for AI-powered customer support, live chat, ticket management, and team collaboration.

About Sellio

Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.

Pricing

Starting Price:
$0/month
Pricing Details:
The Free plan is $0/month. Mini is $45/month, or $36/month with annual billing; Essentials is $95/month, or $76/month annually; Plus is $295/month, or $236/month annually. Annual prices are 20% lower. Prices are in USD and exclude VAT. Paid plans include a 7-day free trial.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Sellio offers API access

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Sellio
Founded: 2026
Morocco
sellio.chat/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Mac
Training
Documentation
Support
Online

Sellio Frequently Asked Questions

Q: What kinds of users and organization types does Sellio work with?
Sellio works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Sellio support in their product?
Sellio supports these languages: English, French, German, Spanish, Arabic, Japanese, and Korean.
Q: What kind of support options does Sellio offer?
Sellio offers support via online.
Q: What other applications or services does Sellio integrate with?
Sellio integrates with: Discord, Facebook Messenger, Instagram, Model Context Protocol (MCP), Notion, Shopify, Slack, Squarespace, Telegram, Twilio, WhatsApp, Wix, and WordPress.
Q: Does Sellio have an API?
Yes, Sellio has an API.
Q: What type of training does Sellio provide?
Sellio provides training in the form of documentation.
Q: Does Sellio offer a free trial?
Yes, Sellio offers a free trial.
Q: How much does Sellio cost?
Pricing for Sellio starts at $0/month.

Sellio Product Features

Live Chat

Offline Form Not Supported
Geo Targeting Not Supported
Transfers / Routing Not Supported
Third Party Integration Not Supported
Canned Responses Not Supported
Website Visitor Tracking Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Customizable Branding Not Supported

Sellio Verified User Reviews

Write a Review
  • Khalid N.
    CEO
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design 5 out of 5 stars
    Ease 5 out of 5 stars
    Features 5 out of 5 stars
    Pricing 5 out of 5 stars
    Support 5 out of 5 stars
    Probability You Would Recommend? 10 out of 10

    "Reliable AI customer support platform for growing teams"

    5 out of 5 stars Posted 2026-10-22

    Pros: Sellio makes it easy to manage customer conversations in one place with a clean inbox, live chat widget, AI replies, and helpful workflow tools. It is simple to set up, easy to understand, and saves time for small teams that want faster support without adding too much complexity.

    Cons: Some advanced features may still need a bit more polish, and new users might need a little time to explore everything properly. I would also like to see more integrations and more customization options as the product continues to grow.

    Overall: Overall, I had a very good experience with Sellio. It offers a strong mix of shared inbox, live chat, and AI support features in one platform. The interface is clean, the setup is straightforward, and it feels like a practical solution for businesses that want to improve customer support and response times.

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