Audience
Any business of any size: restaurants, law firms, hotels, salons, contractors, dealerships, online stores, franchises and more
About ChatBouncer
ChatBouncer is a website chat widget intended for businesses that want to answer visitor questions using information about their services. The vendor says users can provide website details such as hours, prices, services and FAQs, then add the widget to a site with a script tag. It describes support for WordPress, Shopify, Wix, Squarespace and other HTML sites, with options to match a site's brand color and display on phones. According to the vendor, the chatbot responds using saved business information and can collect a visitor's contact details and forward unanswered questions to the business. The service is also described as applying checks to incoming messages, including limits intended to reduce spam, abuse and excessive use. The vendor lists Slack and Zapier among Pro plan features, with document uploads and additional team seats on higher plans.
