Audience

Small businesses with websites, including salons, clinics, contractors, restaurants, shops, and agencies, that want to answer visitors' questions using information from their own sites.

About FlatRateChat

FlatRateChat is an AI chatbot for small business websites. It reads a site's public pages and answers visitors' questions using that content, linking each answer to its source page. If it cannot find an answer, it says so and shows the business's contact details instead of guessing. The chatbot can be added with one line of code to WordPress, Wix, Squarespace, Shopify, Webflow, or a plain HTML site; Wix users can also install it through the Wix App Market. It is designed to answer routine questions about hours, services, prices, policies, and directions. The service rereads site content weekly and emails the owner questions it could not answer. Customer content is not used to train AI models. A free Wix plan is available, and Wix paid plans start at $19/month. Direct website plans cost $59/month.

Pricing

Starting Price:
$19/month
Pricing Details:
The Wix app has a free Basic plan with 50 pages and 100 AI answers per month. Paid Wix plans start at $19/month for Starter (100 pages and 1,000 answers/month); Full is $59/month (500 pages and 5,000 answers/month). Annual billing is listed at $15/month for Starter and $49/month for Full. The direct website plan is $59/month for up to 500 pages and 5,000 answers/month. Wix paid plans continue answering above the included allowance at a reduced pace without overage charges.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

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Company Information

FlatRateChat
Founded: 2026
United States
flatratechat.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Training
Documentation
Videos
Support
Online

FlatRateChat Frequently Asked Questions

Q: What kinds of users and organization types does FlatRateChat work with?
FlatRateChat works with these users and organization types: Small Business.
Q: What languages does FlatRateChat support in their product?
FlatRateChat supports these languages: English.
Q: What kind of support options does FlatRateChat offer?
FlatRateChat offers support via online.
Q: What other applications or services does FlatRateChat integrate with?
FlatRateChat integrates with: Shopify, Squarespace, Webflow, Wix, and WordPress.
Q: What type of training does FlatRateChat provide?
FlatRateChat provides training in the form of documentation and videos.
Q: Does FlatRateChat offer a free trial?
Yes, FlatRateChat offers a free trial.
Q: How much does FlatRateChat cost?
Pricing for FlatRateChat starts at $19/month.

FlatRateChat Product Features