Audience
Businesses and customer support teams managing website inquiries and sales conversations.
About Radman
Radman is a web-based live chat and customer support platform developed by Alpha Online. Businesses can add a chat widget to their website and manage customer conversations in a shared agent workspace. Teams can use saved replies, internal notes, conversation transfers, visitor information and reporting. Telegram connectivity and conversation translation are available, with features depending on the selected plan and configuration. The workspace also supports multiple sites, agent routing, conversation review and live supervision. Radman is designed for support and sales teams that need practical tools for handling website inquiries and coordinating responses.
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Pricing
Pricing Details:
A 14-day free trial is available. Conversation translation requires a customer-provided OpenAI API key; separate OpenAI usage charges may apply.
Free Trial:
Free Trial available.
Integrations
Company Information
Alpha Online
radman.chat
Videos and Screen Captures
Radman Chat active conversations workspace with chat queue, conversation messages, moderation controls, and customer profile panel.
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Product Details
Platforms Supported
Cloud
Training
Documentation
Support
Online
Radman Frequently Asked Questions
Q: What kinds of users and organization types does Radman work with?
Radman works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Radman support in their product?
Radman supports these languages: Arabic, English, French, Italian, Persian, Portuguese, Spanish, and Turkish.
Q: What kind of support options does Radman offer?
Radman offers support via online.
Q: What other applications or services does Radman integrate with?
Radman integrates with: OpenAI and Telegram.
Q: What type of training does Radman provide?
Radman provides training in the form of documentation.
Q: Does Radman offer a free trial?
Yes, Radman offers a free trial.
