Audience
E-shops, small and medium businesses, agencies and service providers that want an AI chat and customer support on their own hosting
About thatChat
thatChat is a self-hosted AI chat and customer-support platform for websites and online stores. Businesses deploy it on compatible PHP hosting, a VPS, Docker, or their own server, then add a chat widget that answers visitor questions using website content, documents, and a knowledge base. Features include FAQ responses, lead capture, appointment requests, e-commerce product questions, conversation history, and handoff from AI to human operators. Teams can connect their own AI provider API keys, including OpenAI, Anthropic Claude, Google Gemini, Groq, and other OpenAI-compatible endpoints; provider routing and fallback are supported. WordPress and PrestaShop modules are available, along with a REST API and webhooks. Conversations and knowledge data remain on the customer’s infrastructure, while AI usage is billed separately by the selected provider. An operator mobile app supports managing and replying to conversations.
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Pricing
Starting Price:
$18/month
Pricing Details:
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Company Information
La Luce
Founded: 2013
Czech Republic
www.thatchat.ai/en/
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Product Details
Platforms Supported
Mac
iPhone
iPad
Android
On-Premises
Training
Documentation
Support
Online
thatChat Frequently Asked Questions
Q: What kinds of users and organization types does thatChat work with?
thatChat works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does thatChat support in their product?
thatChat supports these languages: English, Czech, French, German, Hungarian, Italian, Japanese, Polish, Slovak, Spanish, and Ukrainian.
Q: What kind of support options does thatChat offer?
thatChat offers support via online.
Q: What other applications or services does thatChat integrate with?
thatChat integrates with: Claude Duet, Claude for Legal, Claude, Gemini, Groq, OpenAI, PrestaShop, and WordPress.
Q: Does thatChat have an API?
Yes, thatChat has an API.
Q: Does thatChat have a mobile app?
Yes, thatChat has a mobile app for Android, iPad, and iPhone.
Q: What type of training does thatChat provide?
thatChat provides training in the form of documentation.
Q: How much does thatChat cost?
Pricing for thatChat starts at $18/month.
