Audience
Businesses, startups, and SaaS companies needing 24/7 automated customer support with a self-hostable, privacy-friendly open-source solution.
About ChatterMate
ChatterMate is an open-source, AI-powered customer support platform that automates repetitive inquiries without giving up control of your data. Point it at your documentation, PDFs or website and it indexes them automatically, then answers questions 24/7 grounded in your own content and cited back to the source, which keeps hallucinations to a minimum. Go live in minutes with a single line of embed code.
AI-handled and human-handled conversations sit side by side in one shared inbox across nine channels, with one-click handoff that carries the full context. Also includes a visual no-code workflow builder, AI ticketing, lead capture, an auto-generated help center, multi-language support, analytics, and integrations with Slack, Shopify, Jira, webhooks, REST API and MCP tools.
Not locked to one LLM vendor: OpenAI, Anthropic Claude, Gemini, Mistral, xAI Grok, DeepSeek and Groq, plus any OpenAI-compatible endpoint. Apache-2.0 licensed and self-hostable with Docker. Free tier available
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Pricing
Starting Price:
$19/agent/month
Pricing Details:
Free: $0 forever — 1 agent, 1 knowledge source, 300 messages/month, 30-day retention. Base: $19 per agent/month (₹999) — 5 agents, 5 knowledge sources, 1,000 messages/month, 90-day retention, analytics, custom branding, team collaboration, workflows, custom models. Pro: $39 per agent/month (₹2499) — 10 agents, 20 knowledge sources, 10,000 messages/month, 1080-day retention, AI ticketing, lead capture, API access, MCP tools, priority support. Save 20% billed yearly. Enterprise edition available with SSO, custom retention and volume pricing. All plans are open source and self-hostable — bring your own models.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
ChatterMate
Founded: 2025
United states
chattermate.chat
Videos and Screen Captures
Themes
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Product Details
Platforms Supported
Cloud
Linux
On-Premises
Training
Documentation
Live Online
Support
Online
ChatterMate Frequently Asked Questions
ChatterMate Product Features
Chatbot
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Inline Media / Videos
Supported
Machine Learning
Supported
Natural Language Processing
Supported
Payment Integration
Supported
Prediction
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Social Media Integration
Supported
