Audience
Businesses, startups, and SaaS companies needing 24/7 automated customer support with a self-hostable, privacy-friendly open-source solution.
About ChatterMate
ChatterMate is an open-source, AI-powered customer support platform that helps businesses automate repetitive inquiries without giving up control of their data. Point it at your documentation, PDFs or website and it indexes them automatically, then answers customer questions 24/7 with responses grounded in your own content and cited back to the source, which keeps hallucinations to a minimum. Go live in minutes with a single line of embed code.
AI-handled and human-handled conversations sit side by side in one shared inbox across nine channels, with one-click handoff to a person when a chat needs it. Also includes a visual no-code workflow builder, built-in AI ticketing, lead capture, an auto-generated help center, multi-language support, analytics, and integrations with Slack, Shopify, Jira, webhooks, REST API and MCP tools.
Apache-2.0 licensed and fully self-hostable — bring your own models via Ollama to keep every conversation on your infrastructure. Free tier available.
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Pricing
Starting Price:
$19/agent/month
Pricing Details:
Free: $0 forever — 1 agent, 1 knowledge source, 300 messages/month, 30-day retention. Base: $19 per agent/month (₹999) — 5 agents, 5 knowledge sources, 1,000 messages/month, 90-day retention, analytics, custom branding, team collaboration, workflows, custom models. Pro: $39 per agent/month (₹2499) — 10 agents, 20 knowledge sources, 10,000 messages/month, 1080-day retention, AI ticketing, lead capture, API access, MCP tools, priority support. Save 20% billed yearly. Enterprise edition available with SSO, custom retention and volume pricing. All plans are open source and self-hostable — bring your own models.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
ChatterMate
Founded: 2025
United states
chattermate.chat
Videos and Screen Captures
Themes
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Product Details
Platforms Supported
Cloud
Linux
On-Premises
Training
Documentation
Live Online
Support
Online
ChatterMate Frequently Asked Questions
ChatterMate Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
