MOON Chat

MOON Chat

THE MOON Agency
thatChat

thatChat

La Luce
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About

MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.

About

thatChat is a self-hosted AI chat and customer-support platform for websites and online stores. Businesses deploy it on compatible PHP hosting, a VPS, Docker, or their own server, then add a chat widget that answers visitor questions using website content, documents, and a knowledge base. Features include FAQ responses, lead capture, appointment requests, e-commerce product questions, conversation history, and handoff from AI to human operators. Teams can connect their own AI provider API keys, including OpenAI, Anthropic Claude, Google Gemini, Groq, and other OpenAI-compatible endpoints; provider routing and fallback are supported. WordPress and PrestaShop modules are available, along with a REST API and webhooks. Conversations and knowledge data remain on the customer’s infrastructure, while AI usage is billed separately by the selected provider. An operator mobile app supports managing and replying to conversations.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Supported
Linux Not Supported
Cloud Not Supported
On-Premises Supported
iPhone Supported
iPad Supported
Android Supported
Chromebook Not Supported

Audience

Online stores and business websites that want an AI assistant answering customers from their real catalog and pages

Audience

E-shops, small and medium businesses, agencies and service providers that want an AI chat and customer support on their own hosting

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Not Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

Screenshots and Videos

No images available

Pricing

€39/month
Monthly plans start at €39 and include higher tiers at €79 and €149. Longer commitments may receive discounts; usage limits and included channels vary by plan. Additional setup or channel charges may apply. The Shopify app separately offers a free plan and paid plans.
Free Version Not Supported
Free Trial Supported

Pricing

$18/month
Starter is €16/month or €160/year; Business is €41/month or €410/year. Enterprise pricing is by request. AI-provider usage is billed separately by the selected provider. Optional assisted setup is a one-time fee.
Free Version Not Supported
Free Trial Not Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Not Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

THE MOON Agency
Founded: 2019
Romania
moonchat.ro/en/

Company Information

La Luce
Founded: 2013
Czech Republic
www.thatchat.ai/en/

Alternatives

MOON Post

MOON Post

THE MOON Agency

Alternatives

thatChat

thatChat

La Luce
MOON Chat

MOON Chat

THE MOON Agency
ChatBouncer

ChatBouncer

ChatBouncer (ZynVoss LLC)

Categories

AI Chatbots Supported

Categories

AI Chatbots Supported

Integrations

PrestaShop Supported
WordPress Supported
Claude Not Supported
Facebook Messenger Supported
Gemini Not Supported
Gomag Supported
Google Merchant Center Supported
Groq Not Supported
Instagram Supported
OpenAI Not Supported
Shopify Supported
Telegram Supported
WhatsApp Supported
WooCommerce Supported

Integrations

PrestaShop Supported
WordPress Supported
Claude Supported
Facebook Messenger Not Supported
Gemini Supported
Gomag Not Supported
Google Merchant Center Not Supported
Groq Supported
Instagram Not Supported
OpenAI Supported
Shopify Not Supported
Telegram Not Supported
WhatsApp Not Supported
WooCommerce Not Supported
Claim MOON Chat and update features and information
Claim MOON Chat and update features and information
Claim thatChat and update features and information
Claim thatChat and update features and information