RolChat

RolChat

Shifton Inc
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About

Chatway combines website live chat, an AI support agent and a shared messaging inbox. Support teams can organize and assign conversations, use saved replies and private notes, and respond from iOS or Android. The AI agent uses business-provided website and help content, with human takeover when needed. Chatway connects with platforms including WordPress, WooCommerce, Shopify and Wix. A free plan is available alongside paid plans and usage-based AI support.

About

RolChat is a browser-based customer support workspace that brings website live chat, email, messaging channels and tickets into a shared team inbox. Agents can view customer profiles, conversation history and order context alongside incoming requests, while CRM tools manage contacts and leads. The platform also includes a website knowledge base, visitor tracking, automation rules and reports covering response times and team workload. Optional AI features can draft replies, summarize conversations, translate messages and classify customer intent using provider accounts and API keys connected by the customer. RolChat offers a multilingual interface and chat widget, along with mobile and desktop apps. Plans are billed per company and combine support channels, customer management and team workflows for small and growing support organizations, including ecommerce and SaaS teams.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Supported
Mac Supported
Linux Not Supported
Cloud Supported
On-Premises Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Audience

Small and midsize businesses, ecommerce stores, agencies, and support and sales teams that need website live chat and AI-assisted customer service.

Audience

Small and mid-sized support teams, online shops, SaaS companies and agencies

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$19/company/month
Lite is $19 per company per month for up to 3 agents and 1 site, or $190 per year. There is no permanent free plan, and paid plans include a 30-day free trial.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chatway
chatway.app/

Company Information

Shifton Inc
Founded: 2019
United States
rolchat.com

Alternatives

Ochatbot

Ochatbot

Ometrics
5.0 out of 5 stars

Alternatives

No Alternatives
GhostChat

GhostChat

The Chat Widget LLC
Oscar Chat

Oscar Chat

Rush Sender B.V.

Categories

AI Chatbots Supported
Live Chat Supported

Categories

Live Chat Supported

Integrations

Anthropic Not Supported
DeepSeek Not Supported
Facebook Messenger Not Supported
Gemini Not Supported
HubSpot CRM Not Supported
Instagram Not Supported
LINE Not Supported
MiniMax Not Supported
OpenAI Not Supported
Qwen Not Supported
Salesforce Not Supported
Segment Not Supported
Telegram Not Supported
Viber Not Supported
WhatsApp Not Supported
Zapier Not Supported

Integrations

Anthropic Supported
DeepSeek Supported
Facebook Messenger Supported
Gemini Supported
HubSpot CRM Supported
Instagram Supported
LINE Supported
MiniMax Supported
OpenAI Supported
Qwen Supported
Salesforce Supported
Segment Supported
Telegram Supported
Viber Supported
WhatsApp Supported
Zapier Supported
Claim Chatway and update features and information
Claim Chatway and update features and information
Claim RolChat and update features and information
Claim RolChat and update features and information