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About

Chatway combines website live chat, an AI support agent and a shared messaging inbox. Support teams can organize and assign conversations, use saved replies and private notes, and respond from iOS or Android. The AI agent uses business-provided website and help content, with human takeover when needed. Chatway connects with platforms including WordPress, WooCommerce, Shopify and Wix. A free plan is available alongside paid plans and usage-based AI support.

About

EveryChan is a cloud contact center and customer-support platform that brings web chat, email, voice, and social messaging into a shared agent inbox. It supports conversations across channels such as WhatsApp, Facebook Messenger, Telegram, and LINE, with voice calls handled in the same inbox and automatic two-way translation designed to help agents and customers communicate in their preferred languages. Teams can route conversations, manage multiple brands, and use chatbots, voicebots, an AI receptionist, agent copilot, suggested replies, and conversation summaries. The platform is aimed at BPOs and multilingual customer experience teams handling customer interactions across channels and brands. White-label capabilities and integrations with business tools such as HubSpot, Google Workspace, Slack, and GitHub support customized workflows. Pricing and usage limits vary by plan; some AI and voice capabilities may incur usage-based charges.

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Supported
iPad Not Supported
Android Supported
Chromebook Not Supported

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported

Audience

Small and midsize businesses, ecommerce stores, agencies, and support and sales teams that need website live chat and AI-assisted customer service.

Audience

BPOs, multi-brand CX teams, customer support and contact center teams serving multilingual customers

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported

API

Offers API Not Supported

API

Offers API Not Supported

Screenshots and Videos

No images available

Screenshots and Videos

No images available

Pricing

No information available.
Free Version Supported
Free Trial Not Supported

Pricing

$29/agent/month
The Growth plan starts at $29 per agent/month with annual billing. A 14-day free trial is available. AI and voice usage may incur additional charges.
Free Version Not Supported
Free Trial Supported

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported

Company Information

Chatway
chatway.app/

Company Information

EveryChan
United States
everychan.com

Alternatives

Ochatbot

Ochatbot

Ometrics

Alternatives

GhostChat

GhostChat

The Chat Widget LLC
Oscar Chat

Oscar Chat

Rush Sender B.V.
Grok Voice 3.0

Grok Voice 3.0

SpaceXSI

Categories

AI Chatbots Supported
Live Chat Supported

Categories

Live Chat Supported

Live Chat Features

Canned Responses Not Supported
Customizable Branding Supported
Geo Targeting Not Supported
Offline Form Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Third Party Integration Supported
Transfers / Routing Supported
Website Visitor Tracking Not Supported

Integrations

Facebook Messenger Not Supported
GitHub Not Supported
Google Workspace Not Supported
HubSpot CRM Not Supported
LINE Not Supported
Slack Not Supported
Telegram Not Supported
WhatsApp Not Supported

Integrations

Facebook Messenger Supported
GitHub Supported
Google Workspace Supported
HubSpot CRM Supported
LINE Supported
Slack Supported
Telegram Supported
WhatsApp Supported
Claim Chatway and update features and information
Claim Chatway and update features and information
Claim EveryChan and update features and information
Claim EveryChan and update features and information