StayReplied
StayReplied is a browser-based shared inbox for businesses handling customer questions through website chat. Conversations appear in a searchable workspace where staff can assign chats, add private notes and turn conversations into tickets with an owner, priority and due time. Optional AI replies can use approved, versioned knowledge and price records, cite the source version, and hand conversations to staff when a human is needed. Teams can set daily and monthly AI budgets; AI replies are in private beta and require the business's own Anthropic key. The product also includes a sales pipeline, quotes, contact history, saved views and a website chat widget. It is aimed at restaurants, clinics, shops, online stores and service businesses. The app and web chat support English and Arabic, including right-to-left text. Website chat is available now; WhatsApp, Instagram, Messenger, email and SMS are listed as coming soon.
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KalTalk
KalTalk reimagines customer conversations around a single shared inbox for humans and AI agents — covering support and sales in one queue. Embed the lightweight widget on any site and AI agents engage visitors in seconds: answering product and pricing questions, qualifying leads, and resolving support tickets, all grounded in a knowledge base built from your docs, site, and past chats — so replies stay accurate, never made up.
When a hot lead or tricky issue needs a person, the AI offers a handoff and routes it to the right rep with full context attached. The platform learns continuously — agents teach and correct the AI, and resolved conversations distill back into knowledge automatically.
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Tidio
5.0 out of 5 stars
(16 Ratings)
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide.
Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard.
Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows.
Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication.
Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding.
Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.
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Sellio
5.0 out of 5 stars
(1 Rating)
Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.
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