Audience
Startups and Small Businesses
About HelperHat
HelperHat is an AI-powered customer support software designed to assist businesses in providing affordable and reliable customer service from their websites. By installing HelperHat on your website, your business can offer 24/7 AI-powered customer support, ensuring that customer inquiries are handled efficiently, quickly, and accurately. Available on iOS, Android, and the Web, HelperHat makes it easy to manage customer support across all platforms.
Key Features:
AI-Powered Live Chat: Leverage advanced AI technology to deliver immediate, accurate responses using content directly from your website and uploaded files.
Easy Integration: Compatible with 99.99% of websites, including WordPress, Shopify, Wix, and Squarespace. Simply add a snippet of code to get started.
Real-Time Notifications: Receive instant push notifications and emails whenever a customer requests a live agent.
Customizable Interface: Match the chat bubble color to your branding.
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Pricing
Starting Price:
$20
Pricing Details:
All our prices are listed in USD
1000 AI Messages Included: Automate your customer support responses.
After 1000 AI Messages: Pay only $5 for every additional 100 AI messages.
Unlimited Live-Agent Messages: Talk to your customers without any worries.
Unlimited Team Members: Grow your team with no "per-seat" fees.
Unlimited Customer Inquiries: Handle unlimited customer support inquiries.
Unlimited Supporting Files: Upload unlimited supporting files for AI learning.
Automated Web Sync: All webpages are automatically synced for AI learning.
AI Analytics: Granular analytics collected from every message & conversation.
Spam Detection: AI automatically flags spam conversations or customers.
Files & Images: Multimodal AI can understand various files and images.
Conversation History: All customers' conversations are automatically saved.
Conversation Categorization: AI automatically categorizes conversations.
CSAT Scores: Customers can rate messages or conversations anonymously.
Instant Notifications: Get instant email alerts and push notifications.
Cross-Platform Support: Manage your account from the Web, iOS and Android.
Accessibility: Works with screen readers and accessibility tools across devices.
High Security: SSL encryption, secure servers, and firewalls keep data safe.
1000 AI Messages Included: Automate your customer support responses.
After 1000 AI Messages: Pay only $5 for every additional 100 AI messages.
Unlimited Live-Agent Messages: Talk to your customers without any worries.
Unlimited Team Members: Grow your team with no "per-seat" fees.
Unlimited Customer Inquiries: Handle unlimited customer support inquiries.
Unlimited Supporting Files: Upload unlimited supporting files for AI learning.
Automated Web Sync: All webpages are automatically synced for AI learning.
AI Analytics: Granular analytics collected from every message & conversation.
Spam Detection: AI automatically flags spam conversations or customers.
Files & Images: Multimodal AI can understand various files and images.
Conversation History: All customers' conversations are automatically saved.
Conversation Categorization: AI automatically categorizes conversations.
CSAT Scores: Customers can rate messages or conversations anonymously.
Instant Notifications: Get instant email alerts and push notifications.
Cross-Platform Support: Manage your account from the Web, iOS and Android.
Accessibility: Works with screen readers and accessibility tools across devices.
High Security: SSL encryption, secure servers, and firewalls keep data safe.
Free Trial:
Free Trial available.
Integrations
Company Information
Nunuworks Inc.
Founded: 2020
Canada
helperhat.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
iPhone
iPad
Android
Training
Documentation
Videos
Support
24/7 Live Support
Online
HelperHat Frequently Asked Questions
HelperHat Product Features
Chatbot
Call to Action
Supported
Context and Coherence
Supported
Human Takeover
Supported
Natural Language Processing
Supported
Reporting / Analytics
Supported
Sentiment Analysis
Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Ready-made Templates
Not Supported
Social Media Integration
Not Supported
Live Chat
Customizable Branding
Supported
Canned Responses
Not Supported
Geo Targeting
Not Supported
Offline Form
Not Supported
Proactive Chat
Not Supported
Screen Sharing
Not Supported
Third Party Integration
Not Supported
Transfers / Routing
Not Supported
Website Visitor Tracking
Not Supported
