Hoodys Alternatives

Simplify the way your team works with monday.com, a cloud-based project management platform that provides customizable no-code solutions for a wide range of use-cases such as marketing, sales, operations, IT, HR, and more. monday.com allows businesses of all sizes to work in an efficient environment where every team member can assign tasks, automate repetitive work, collaborate in real-time, and share files. With this platform, you can manage everything from simple to complex projects and ensure seamless communication between team members. Customizable dashboards give quick high-level overviews of every project, visual boards help organize tasks, and thanks to integrations with third-party applications such as Outlook, Zoom, Gmail, Google Drive, Dropbox, Excel you can continue working with all your existing tools within the platform. monday.com also offers dedicated solutions, such as monday dev and monday sales CRM, designed to answer the needs of specific industries and verticals.

Everything you need to deliver personalized customer experiences, all on one powerful platform. Twilio Flex is the programmable cloud contact center platform that gives your company complete control over how, when and what you deploy to deliver digital-first engagement with the widest breadth of communication channels. Unlock hyper-personalization by gathering relevant, contextual information at your agents' fingertips, integrating data from CRM, payment systems, service ticketing, and more. Flex customers have reported lower handle times by up to 38% after giving agents personalized access to information from multiple backend applications. Twilio Flex powers over half a million agents today and is accelerating digital transformation by freeing companies from the limitations of legacy call centers. Find the documentation, sample code, and developer tools needed to tailor your contact center to your business’s unique needs.

Stay on top of all customer requests and inquiries with LiveAgent, the most reviewed and top-rated help desk software for SMB in 2024. LiveAgent boasts the fastest chat widget on the market and has over 150M end-users worldwide. LiveAgent is a fully-featured web-based live chat and helpdesk software. LiveAgent harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. LiveAgent has over 175+ helpful features such as advanced automation features, rules, tags, and 195+ integrations. Join companies like BMW, Yamaha, Huawei and Oxford University in providing world-class customer service. Start your free 1-month trial today, no credit card required.

The real-time customer engagement platform. Add live chat and live blog to your website to generate leads, increase engagement, and boost revenue. Create live experiences and boost your audience, engagement and monetization. Our real-time live blogging platform and social monitoring stream creates powerful experiences for your users. Take back the ownership of your audience while driving conversation, traffic and revenue. Recirculating traffic and engaging users automatically translates into more pageviews. An engaged audience is more likely to stay on your website longer. Areas with user-generated content become monetizeable with advertising. Through engaging content and live interactions, retain users on your website rather than social media.​ Discover the best professional and user-generated content using our advanced content discovery platform. Integration with Twitter, Facebook, Youtube, Reddit, Instagram and RSS.

OurPeople is an innovative mobile-first solution designed to be engaging, increase performance, and save managers time. OurPeople works with small, medium, and enterprise clients to improve communications for their teams. OurPeople's platform offers exclusive delivery methods that are targeted using Smart Tags to ensure your team no longer suffers from information overload like email or group chat apps. OurPeople includes a suite of features to create incredible results for your team.

Podium is an all-in-one customer communication and payments platform that combines Webchat, Online Review Generation, SMS text message marketing and Payment Processing from one, easy-to-use inbox. Podium's operating system for local business sends personalized text conversations, generates more customer reviews, deploys custom outbound marketing campaigns and powers payments via text & credit card readers for 150,000 customers. We specialize in Online Reviews, Reputation Management, Review Analytics, Customer Reviews, Small Business Reviews, Customer Interactions, Customer Engagement, interaction management, Local Business, Collect Payments, and Text Marketing.

HotelConnect is designed to simplify and automate all operations for modern hoteliers and their guests. From the booking engine to check-out, from front desk to revenue management, every process is easier, faster and more connected. HotelConnect was founded by a team of former hoteliers who believe the hospitality industry needs a technology revolution. From day one, the HotelConnect system was designed to be the most open, user friendly and complete system in the market. Our customers use HotelConnect to create more remarkable experiences and more profitable businesses. Hotel technology does not have to be expensive, why pay more? HotelConnect offers an all-in-one system, property management, channel management and booking engine, for a fair price of just $6 per room per month. This includes our friendly phone and chat support.

vtenext is the first and only All-In-One CRM equipped with a BPMN Engine and AI algorithms. Departmental silos are a dangerous productivity killer that you need to avoid. Boost your intra-organizational communication and reach your business objective through the features of a real Holistic CRM, a tool able to improve the efficiency of each business area. BPMN Engine This is a natively integrated tool which, through a graphic interface, allows to digitize and automate each kind of business process, avoiding collaborators to do tasks with low added value and minimizing loss of time and errors. Artificial Intelligence Integrated algorithms allow to make your organization more effective and efficient, through: - automatic tickets and leads classificators - lead generation chatbot - internal and external support chatbot - OCR Increase efficiency and automate marketing and pre-sales activities, sales, customer service and project management through vtenext now!

ReviewInc is a leading provider of Business Reputation Management Services. ReviewInc's growing customer list includes major international chains, brand auto dealers, dental, medical, travel, leisure, property management, retail stores, restaurants, legal services, country clubs, and more. ReviewInc is committed to educating business owners on the power and importance of customer reviews and managing your online reputation.

Do you have customers, clients, guests or patients? Then Get More Reviews will work for your business. Collect new reviews & display your existing reviews straight from your website. Automatically share your best 5-star reviews as posts on your Facebook page. Get alerted when new reviews come in so you can take action and respond if needed. See how your business is performing and where you need to focus your efforts.

Feedbackly offers an all-in-one Customer experience measurement and analytics platform that enables you to automate the analysis of your entire Customer experience journey with behavioral targeting, intelligent automation, and predictive analytics based on real emotions. With Feedbackly, you can collect customer feedback from almost any channel imaginable, analyze it all in one place, and let smart integrations take action on your feedback automatically. Feedbackly is the only CXM platform that enables you to measure the Emotional Value Index (EVI®) while providing insight on how your customers’ emotions impact revenue and churn throughout the entire customer journey. Since our mission is to help companies create the world’s happiest customers, we make sure that our customers are the happiest- more than 95% of our customers stay with us! This is because Feedbackly provides all the tools, methods, and training needed for attracting and retaining more customers with a better CX

The Crises Control modular platform helps organisations, during incidents, emergencies and crises, keep lines of communication open by making it easy to send notifications to any number of people at once, allowing for immediate, individual response with an automatic audit trail. Crises Control is invaluable for providing up-to-the minute notifications to users, minimising the impact to people’s safety, damage to the environment and the organisation. Crises Control offers a providing a single SaaS solution for business continuity, disaster recovery and emergency communication.

Now, more than ever your managers need the right technology to do their jobs, manage their teams and address day-to-day challenges. Our integrated solutions are designed to optimize your workforce management in real-time. We provide the industry expertise, training, technology, and partnership to ensure that your managers have the tools they need to make smarter decisions. We give your managers what they need to make better decisions. Our unique platform uses smart technology to automate everything from planning and scheduling to managing time and attendance. Our solutions are designed to give them the real-time information they need to manage more effectively—from anywhere. They can do more with the staff they have—and get the feedback they need to enhance your customer’s experiences while working smarter. The result? Your managers improve your business.

Guestmeter.com is the all-in-one guest feedback and reputation management software for hospitality industry. Our online reputation management tool and the guest satisfaction survey solution, you can experience the power of Guestmeter on your android smartphone or tablet. It allows you to engage with guests and manage online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more. Our mobile app makes it easy to manage guest feedbacks wherever you are and receive alerts in real-time so you can act quickly to ensure guests leave your business happy. Not a customer yet? Please visit www.guestmeter.com and request a demo. Key features of Guestmeter app include: GUEST SATISFACTION SURVEY SOLUTION - Send post stay e-mail or international sms surveys to get more positive online reviews in Tripadvisor, Booking, Hostelworld, Zomato, Yelp, CruiseCritic, Google and more review sites.

ICIboT is a standalone product for end-to-end guest engagement. You can take new orders and manage guest requests through the guest service online portals. By real-time, multi-language, and multi-platform, you can serve your guests in all areas such as kiosks and lobby. Satisfy your customers, increase customer loyalty as well as your revenues with a single product. ICIboT raises hotel revenue while providing guest satisfaction. During the pre-stay, stay, post-stay periods, ICI promotes your hotel directly on the phones of the guests, conducts the selling of your services and serves you as a new sales platform for guests to select your hotel. With the multi-platform support offered by ICI, you increase both your repeat guest numbers and your revenues. By integrating with your PMS, CRM , ERP and Analytics systems, we deliver complete guest satisfaction. In order to fulfill our new generation guest expertise scheme, please contact us.

Make your call center obsolete. Turn your enterprise into a conversational powerhouse with all-in-one cloud messaging. Always-on customer care. Provide your customers with a 24/7 immersive gateway to your business. Secure Transactional Messaging: Deliver rich, dynamic experiences with strict data privacy and get users to resolution. Full-Stack Platform: Leverage automation, conversational analytics, agent escalations, and self-service. AI Deployment Mastery: “Conversationalize” your brand and raise customer satisfaction with elite UX. No more AI pilots to nowhere, no more science projects. Pypestream customers achieve incredible ROI. It’s innovation with a proven business impact. Short-staffed due to coronavirus? It's time to put Pypestream's COVID-19 customer care starter packs to work.

RapidCast’s versatile system empowers industry leaders with the tools to send mass & targeted SMS texts, phone calls, and emails, plus integrate with contact management systems, social media accounts, RSS feeds, and more. The RapidCast business notification system equips business leaders with mass and targeted messaging to successfully manage crisis situations, events, scheduling, employee communication, and more all from one powerful solution. Establishing effective government communication strategies and fostering meaningful relationships is a difficult task when your community is composed of a unique assortment of people from all walks of life. Operating a nonprofit organization often means relying on the support of donors to serve your community while juggling operational responsibilities, clients, employees, and volunteers among other things. Send informative SMS text messages complete with hyperlinks, file attachments, and message analytics.

Manet allows you to manage all the information about your hotel: at any time you can choose which details to insert, modify or delete. You can also upload new content and services, related to the hotel and destination. Manet's tools and features enrich and simplify your guests' stay, providing them with everything they need to make their experience unforgettable at every stage of the journey. Increase the opportunities for contact with your customers and optimize communication with them! Manet allows you to better communicate the information and services of your hotel to your guests, increasing the possibility of receiving reservations, right from the pre-stay. Manet's personalization allows you to promote your business and the additional services connected to it, giving you the opportunity to maximize your revenues.

SmileBack® is the only customer feedback system designed specifically for MSPs, and focused exclusively on customer satisfaction. Receive instant feedback so you can save time, optimize your service and improve your client experience. Understand how your customers feel about your service with a customer feedback system built on Customer Satisfaction (CSAT) and Net Promoter Score (NPS). With quantitative and qualitative customer insights, you can start using data to improve the efficiency of your operations, retain more customers and expand the reach of your business. Collect and analyze survey responses to improve your quality of service and operational efficiency. Address service gaps and replicate airtight processes by identifying pain points and customer wins, fast. Integrate seamlessly with your existing system and automate repetitive tasks. We make it easy for SmileBack® to become a part of your daily workflows so there’s fewer barriers to success.

AI-Powered Cloud Contact Center Solution that powers innovative, personality-based routing and manages multichannel customer interactions as a single conversation. Welcome to the Vocalcom world, where digital engagement and artificial intelligence (AI) are seamlessly integrated into the customer interaction flow alongside live agents. Manage all customer interactions as one single conversation. A new generation of cloud contact center platform that works with existing systems and supports ALL channels. Vocalcom's intuitive user experience increases productivity and allows companies weave all their customer interactions—across all channels—together into continuous conversation threads, to reduce customer effort and strengthen customer relationships with every interaction. Adaptable, AI-Powered and Amazingly Simple Keep the conversation flowing. Customer interactions across phone, chat, text message, email, social media, and any other channel, all come together in one place.

Refreshingly Simple Reviews, Guest Engagement and Messaging Solution for Modern Hoteliers. Next Generation Reputation Management. Influence your customer’s booking decisions with cutting-edge reputation management: get fresh reviews, collect feedback, improve your online scores, analyze reviews, show off your best reviews on your website with review widget, and respond to your guests’ reviews automatically. Comprehensive Review Responses. Stand out and instill confidence In travelers, researching their next stay with hand-crafted, personalized responses to your online reviews. Guest Messaging Platform. Connect with your customers at all stages of their journey with SMS and even WhatsApp. A multi-channel simple to use communication platform that enables personalized guest experiences, operational excellence, and increased revenue. Fully Automated Chatbot. AI-powered webchat that increases direct bookings. Up to 60% of travel shoppers who book through an OTA

Guestware is a Software as a Service (SaaS) company. Your Guestware solution runs in the cloud. This cost-effective alternative to managing on-premise software provides deployment flexibility and lowers costs. Guestware management tools empower hotel service teams to respond to each guest’s individual needs and requests and deliver an outstanding guest experience. Guestware automates and optimizes staff assignments to ensure each issue and request is resolved quickly. Guestware’s data analytics lower operating costs and improves guest satisfaction. The system tracks and records all guest information and interactions in one place. It seamlessly integrates with your property management system (PMS) and central reservation system (CRS) to make caring for your valued guests easy. Guestware intelligently schedules and tracks preventive maintenance tasks to minimize an owner’s capital expenses and optimizes facility maintenance to deliver maximum guest satisfaction.

Wix Answers is the industry’s first unified customer support platform. With all support channels built into a single platform, agents are more efficient and teams can gain deeper insights into their operations. Wix Answers uses a centralized, AI-powered approach to knowledge management that makes customers self-reliant, agents more effective, and organizations run more smoothly.

With GuestJoy you can elevate your experience the way you want it. Create all the touchpoints without complex software. Increase revenue with room upgrades. Allow each guest to personalize their stay. Send out beautiful emails with content specific to them. Treat each guest like they are, unique. Communicate in their language, ask their preferences, allow them to customize their stay. GuestJoy helps you automate all aspects of your guest journey to drive results even with fewer people. We put a heavy focus on user experience, to make the product as easy to use as possible. We know technology can be challenging at times. We are always here to help you. When you start using GuestJoy, we will see results coming in from day one.

Press’nXPress is a journey-based experience management platform that helps companies deliver a first-class customer experience by monitoring customer satisfaction in real-time. The Press’nXPress cloud platform enables companies to capture customer feedback through the modern and complex customer journey and everywhere the customer is, including physical, digital, social, and voice channels. Ask the right questions at the right time in point of service such as website, checkout, cashier, exit, cafeteria, lobby, gym, post-transaction, or after-call. Utilize omni-channel feedback collectors: Kiosk, Website, SMS, Email, QR, IVR, App, Business online review The Press’nXPress powerful artificial intelligence (AI) and machine learning (ML) engine operate fully automated to dig deeper into customer journeys and detects experience gaps. With ready to use CX Insights Dashboard explore action-oriented insights overall touchpoints and in real-time to optimize customer experiences

HotelBee is an all-in-one solution that empowers hotels to achieve more in terms of efficiency, guest satisfaction, and profitability. Access powerful tools that allow you to optimize your operations, enhance guest experiences, and increase revenue. HotelBee is a comprehensive cloud-based hotel management software that streamlines day-to-day hotel operations and provides valuable insights to improve business performance. Sell online with HotelBee’s channel manager and booking engine allows hotels to manage their room inventory and rates across various online channels, such as booking.com and Expedia, and their own website.

Umanest simplifies property management and drives faster organic growth. Turn happy landlords and tenants into brand advocates, so you can focus on growth. Operationally you know how much work it takes to run a single tenancy. You work hard and long hours to deliver a great residential property management service. But what makes you annoyed is that sometimes things don’t run smoothly and you don’t know there’s an issue. It’s guesswork whether your clients are happy or furious. Using our customer satisfaction management system you get the certainty and confidence that client issues are uncovered really fast - as they happen - which gives your team time to dive in with a solution, time to have a conversation, and time to resolve their anxieties. So your property management service runs more smoothly and hidden issues get dragged into the daylight so they can be solved.

A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.

Cendyn CRM is a next generation CRM and CDP platform that empowers hoteliers to build stronger relationships with their guests while driving profitable revenue. Take control of your guest database, fuel personalized interactions, and boost direct bookings. Cendyn CRM is a cutting-edge CRM platform designed to empower hoteliers to build stronger relationships with their guests while driving profitable revenue. As a cloud-based Customer Data Platform (CDP) and CRM platform that offers an ultimate all-in-one solution tailored specifically for the hospitality industry, Cendyn CRM excels at marketing automation across channels, guest journey automation, and sales CRM. With Cendyn CRM, hoteliers gain complete control over their valuable guest database, ensuring personalized interactions across all channels that amplify guest satisfaction and drive more direct bookings.

VirtlX is a fully customizable SaaS solution for multi-industry business performance, designed to assist businesses of all sizes. VirtlX delivers a strong ROI with quantifiable deliverables & insights to assist in decision-making towards a people-centric, successful business. Simple approach to customer and employee sentiment as well as in-house training. Cost-effective, scalable subscription model with flexible commitment terms. Understanding customer engagement, feedback, experience and loyalty patterns are key fundamentals necessary for a company’s marketing efforts to be successful. VirtlX Perceive is a cost-effective and time-saving method that assists marketing personnel in gathering these important data points in real-time and presenting this data in clear graphical formats. Net Promoter or Net Promoter Score (NPS) has been shown to correlate with revenue growth relative to competitors. It has been widely adopted by Fortune 500 companies and other organizations.

SurveySensum is a leading customer feedback platform that helps you gather and analyze customer feedback and take strategic actions that drive revenue. With its ease of use and exceptional support, it is becoming a preferred choice for both beginners and seasoned professionals. It facilitates businesses to gather and act effectively on their feedback across industries like B2B, SaaS, Telecom, NBFC, etc. SurveySensum is not your ordinary CX feedback tool – it is a CX service that helps you achieve your business goals with a customer feedback platform. It comes with seasoned CX professionals who provide end-to-end guidance and support so that you can make your CX program a success. They guide you through the entire process – from survey creation to detailed analysis to extracting valuable action plans and closing the feedback loop in real-time.

Happybooking® is a 100% cloud-based hotel booking system that makes the most of every minute. We help optimize your time and deliver a powerful, smart booking solution. In today’s internet economy maybe your expertise lies in hospitality? And that’s okay! We have developed simply to use technology that will help you effectively market your hotel like a pro, no matter how busy you are. Our system is built in the cloud to help hospitality businesses get more done! Manage bookings, and revenue, and automate admin tasks, with no need to invest in hardware or software. We take care of the operations, backup, and maintenance without interruption. Happy booking provides a property management system (PMS) to manage all your front desk administration. Take care of your guests’ stay from reservation to check out and everything in between, freeing up admin time to keep your team happy and guests satisfied.

For nearly 10 years Wimi has been making teamwork more efficient to win more opportunities. It is the European leader in project management and online collaboration software. Wimi offers a range of tools built to keep businesses in sync, boost team productivity, improve collaboration, and secure critical data. Top features include unified workspaces, a drive solution, team communication, file sharing, task management, project calendar, video/audio calls, reporting, and access rights management. Your data is secured on Wimi as it adheres to the highest industry standards for security such as multi-factor authentification and encryption. 55,000 companies are already using Wimi everyday : try it by yourself, start your 14-day free trial !

Noovy is designed to simplify, automate and streamline all operations for modern hoteliers and their guests. From the booking engine to check-out, from the front desk to revenue management, every process is easier, faster and more connected. Noovy was founded by a team of former hoteliers who believe the hospitality industry needs a technology revolution. From day one, the Noovy system was designed to be the most open, user-friendly and complete system in the market. A smart and easy solution that helps you run your hotel. Save time by automating repetitive tasks and let your guests check-in and pay whenever and however they want. Even on the go you will be in full control, with our mobile app. Noovy is built and loved by hoteliers and guests around the world.

Together with leading hoteliers we designed a new generation property management solution for you. Nitesoft is a leading Swedish provider of a Hotel Management platform for guests and hoteliers that makes routines disappear for a flawless hospitality experience. Increase booking conversation with a modern and seamless integrated booking engine. Streamline operations and achieve operational excellence with sophisticated functionality that is easy to use. Nitesoft is a cloud-based property management system that enables you to manage your property in a more flexible way. We provide hoteliers with all the required features in a modern and adaptable infrastructure. The seamlessly integrated booking engine is optimized to attract and convert web bookings. We will of course design the booking flow to match your website. Nitesoft can easily be integrated with lock systems, channel managers, revenue management and economy systems and many other software solutions.

With today’s increasing competition in the Hospitality industry the efficiency and friendliness at Front desk is not only a necessity but a prerequisite. Towards that goal Hotelware PMS rich set of features enables the Hospitality people to deliver better service to guests which results in maximizing REV PAR. Hotelware PMS is designed to meet the different needs of any size hotel or hotel chain and is configurable to operate in either single or multi-property mode. Hotelware PMS Interfaces with all other hotelware systems thus providing the hoteliers a fully integrated solution. Reservation facilities of Hotelware PMS offers a complete set of tools for managing individual or group reservations directly or through Tour Operators, Travel Agents and Corporate. Reservation confirmations, cancellations, blocking, waiting list, handling of sharers and deposits are included in the functionality provided. User configurable rates management allows effective contracting handling.

Properties all around the world use our PMS to manage their bookings, rates, and front desk operations. With interfaces to more than 600 systems and all the features your property could need, it’s not difficult to see why so many choose IQware PMS. One click of the mouse brings up a detailed availability screen that shows room inventory and reservations. Optimize rates and assign rooms with a solution that’s fully customizable and designed for single and multi-properties. IQpms will help your organization manage its front desk, handle housekeeping, create reports, and gain insight into guest preferences. Whether you run a hotel, an all-inclusive resort, a timeshare, or manage any other kind of property, IQware will streamline and simplify your operations. IQware’s Suite of Innovative Software Directly Integrates with IQpms.

A comprehensive cloud based online hotel property management software which is reliable and secure to manage your hotel’s operations, like reservations, check-in, check-out, guest history, feedbacks, travel agents & companies. mycloud, budget-friendly cloud based hotel property management software, is a leading, easy-to-use and single dashboard hotel software for all kind of hotels. According to reputed study, the average hotelier spends 33% of revenue on the staff-related labor cost alone. If you have been following the same, as said in study, this is right time to adopt technology in your hotel property and see the changes within your budget. mycloud Hospitality helps hoteliers to improve their hotel’s operational efficiency and revenue. It is the leading cloud based hotel property management software for hotels of all sizes, in all destinations.

HelloShift is a modern messaging platform that helps you run your hotels better and effortlessly. Today’s hoteliers make use of HelloShift’s integrated messaging platform to increase guest satisfaction, enhance their operational efficiency, and boost their revenue stream. With HelloShift, hotel managers can collaborate with their teams using simple social media tools, resolve problems and increase guest satisfaction, protect assets with preventive maintenance, track portfolio performance with a flash report, and more.

Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform.​​ Services are enabled by seamless, and hassle-free multi-channel interactions with your customers.​ Empowered, context-aware interactions to build relationships with your customers.​ Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device.​ A requirement assessment questionnaire that identifies your unique needs.​ Configure staff, departments, divisions, and locations, and appointment time-slot creation. ​Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service.​

Lobbi is an innovative and easy-to-use web-based Property Management System for the hospitality industry. Software especially built for Hotels, Hostels and apartments. Increase operational efficiency, optimize your occupancy and maximize online revenue. Booking, planning and organizing was never easier thanks to Lobbi’s user-friendly interfaces and the intuitive controls. Manage your reservations and guest profiles. Automate your administration. Monitor your availability and optimize pricing across all channels in real time, from one central dashboard. Distribute your inventory across all OTA’s and avoid overbookings. Import all reservations and manage your online inventory and prices from one single dashboard. An easy to use housekeeping app with checklist, reporting features and inspect mode. Automate the follow up of cleaning tasks, room status and special requests without printing any report.

Hotelweb is a comprehensive cloud-based hotel management system designed to streamline and enhance all aspects of hotel operations. From front desk management to housekeeping, bookings, and guest services, Hotelweb offers an intuitive platform that helps hotels of all sizes improve efficiency, guest satisfaction, and profitability. Hotelweb is a powerful, flexible, and user-friendly hotel management system that can transform the way you run your hotel. By automating tasks, enhancing guest experiences, and providing insightful analytics, it helps you focus on what matters most – delivering exceptional hospitality. Whether you manage a small inn or a large hotel chain, Hotelweb is equipped to meet your needs and support your growth. Sign up today and take the first step towards more efficient and profitable hotel management.

Enable lean hotel staff to do the most impactful work in the most efficient way. ALICE is an all-in-one platform that streamlines operations and communication, boosts productivity, and increases guest satisfaction. All teams and tasks connected, tracked, understood, and optimized...in one place. Increase productivity with smart and efficient task distribution and management. Gain visibility and transparency into all operations to make the best decisions for your hotel. Get actionable data to hold individuals and specific hotel departments accountable. The hotel operations management platform that allows you to improve communication, task management, and guest satisfaction in one solution.

We understand that running a hotel or guest house requires a lot of time and planning. The Ace Hotel system will reduce your workload and automate small tasks and processes, so you can concentrate on looking after your guests. Full access with no limitations to our cloud-based system featuring PMS, Channel Manager and Booking Engine. Our all-in-one system provides hoteliers with an easy to use Channel Management System, which makes it easier than ever to manage your hotel inventory across the popular channels such as Agoda, Booking.com and Expedia. Reduce staff workload and streamline hotel operations using our efficient and innovative Property Management System. Easily manage and modify bookings withing the cloud-based PMS dashboard. Maximize revenue by allowing customers to book directly from your website, and avoiding OTA costs. Our hotel booking engine is both simple to operate and mobile responsive.

PMS, short for Property Management System, is a hotel management software used for reservation, availability and occupancy management, check-in/out, images, guest contacts, report generation etc. This application is used in-house (in an individual hotel) to control the onsite property activities. In today’s super-competitive, ever-changing hospitality marketplace, lodging businesses such as Hotels need comprehensive, fast and easy software automation that covers every part of their operation, in order to maximize operational efficiency throughout the property and meet the demands of travelers. This is why a next-generation Property Management System is a must for a hospitality business. InnGenius PMS solution allows hoteliers to do what they do best: deliver superior guest experiences and produce the company’s desired business results in terms of revenue and profitability.

Quore streamlines the tracking and management of hospitality processes and sanitization efforts to ensure your hotel runs seamlessly and maintains brand, quality and sanitization standards. From day-to-day operations to last-minute projects, we’ll help you take care of your hotel and your guests—for everyone’s peace of mind. Ownership groups can keep track of their entire portfolio in Quore, no matter where their properties are! Smarter housekeeping means guest-ready rooms. Quore lets you clean faster, easier and all around better. Connect your teams across floors, properties and shifts—without loud radios disturbing your guests. Increase visibility across properties and staff accountability save time—and money.

SurveyLab is online survey software built for Customer Experience, Marketing, Human Resources, and Digital teams. It is used by over 85,000 customers in 65 countries. It provides real-time feedback, multi-user, and multi-language support, advanced analytical tools, branding, integration, and more. System provides full support for Customer Satisfaction Surveys, NPS, CES, Market Research, 360 Feedback, Employee Engagement, Employee Satisfaction, Pulse Surveys, Intercept surveys, Mystery shopping, Online Tests, Online Forms, Online Voting, and more.

Allswers turns opinions into business insights. Allswers is an experience management platform. Make decisions based on real-world data. Generate surveys that deliver value to your company by boosting customer and employee loyalty and measuring quality processes. We help you design surveys that provide unique insights into the experiences of the most important people to you. Solutions that measure the value processes of your company. Automate how you monitor customer interactions and gain a clear understanding of their behavior. Evaluate the set of attributes, benefits, or values that consumers associate with your brand. Manage employee engagement and boost productivity. Monitor quality indicators to ensure you meet every standard. Experience management helps to identify opportunities for growth. Simplify tasks and generate automatic workflows and integrations to obtain valuable insights.

Gain and retain the right customers with Qualtrics CustomerXM, the world’s most agile marketing platform for customer experience strategy improvement. Qualtrics CustomerXM is focused on helping enterprises increase customer loyalty while reducing customer churn. To achieve this, the platform offers tools that: measure the customer experience and establish baselines, prioritize and predict customer trends, and track progress against baselines to optimize success. Qualtrics Customer Experience is the world’s most agile platform for customer experience improvement, making it easy for companies to monitor, respond, and improve every touchpoint along the customer journey. Qualtrics Customer Experience helps organizations create conversations with customers and measure their experiences across all touch-points, prioritize and predict key experience drivers, and drive action throughout an organization.

Genesys Cloud is the platform for rapid innovation — for organizations of any size, and any industry. It’s an API-first solution, with more than 10 years of testing, refinement, and proven scalability and security. Get access to new functionality. Including the latest innovations in AI-powered customer and employee journeys. Empower your business with the best and broadest customer and employee experience capabilities. Choose a single provider and technology platform with a multitenant, microservices-based architecture you can trust. It provides the scale, flexibility, security and agility you need. Power more connected, meaningful customer conversations through Genesys Cloud. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty. Every year, Genesys® orchestrates billions of remarkable customer experiences for organizations in more than 100 countries.