Audience
Loyalty and reputation toolkit for property managers
About Umanest
Umanest simplifies property management and drives faster organic growth. Turn happy landlords and tenants into brand advocates, so you can focus on growth. Operationally you know how much work it takes to run a single tenancy. You work hard and long hours to deliver a great residential property management service. But what makes you annoyed is that sometimes things don’t run smoothly and you don’t know there’s an issue. It’s guesswork whether your clients are happy or furious. Using our customer satisfaction management system you get the certainty and confidence that client issues are uncovered really fast - as they happen - which gives your team time to dive in with a solution, time to have a conversation, and time to resolve their anxieties. So your property management service runs more smoothly and hidden issues get dragged into the daylight so they can be solved.
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Pricing
Starting Price:
$0.49 per property per month
Company Information
Umanest
Founded: 2020
New Zealand
www.umanest.com
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Product Details
Platforms Supported
Cloud
Training
Live Online
Support
Online
Umanest Frequently Asked Questions
Umanest Product Features
Business Performance Management
Dashboard
Supported
Key Performance Indicators
Supported
Ad Hoc Reports
Not Supported
Ad hoc Analysis
Not Supported
Budgeting & Forecasting
Not Supported
Consolidation / Roll-Up
Not Supported
Predictive Analytics
Not Supported
Qualitative Analysis
Not Supported
Quantitative Analysis
Not Supported
Scorecarding
Not Supported
Strategic Planning
Not Supported
Customer Advocacy
Communication Management
Supported
Referral Tracking
Supported
Reporting/Analytics
Supported
Rewards Program
Supported
Advocate Management
Not Supported
Campaign Management
Not Supported
Community Management
Not Supported
Gamification
Not Supported
Social Engagement
Not Supported
Customer Engagement
Churn Management
Supported
Communication Management
Supported
Analytics
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Feedback Collection
Not Supported
Gamification
Not Supported
Live Chat
Not Supported
Video Content
Not Supported
Customer Experience
Dashboard
Supported
Feedback Management
Supported
Survey Management
Supported
Action Management
Not Supported
Analytics
Not Supported
Customer Segmentation
Not Supported
Knowledge Management
Not Supported
Multi-Channel Collection
Not Supported
Sentiment Analysis
Not Supported
Text Analysis
Not Supported
Trend Analysis
Not Supported
Customer Loyalty
Referral Tracking
Supported
Rewards Management
Supported
CRM
Not Supported
Corporate Memberships
Not Supported
Customer Activity Tracking
Not Supported
Discount Management
Not Supported
Gift Card System
Not Supported
Loyalty Card System
Not Supported
Member Portal
Not Supported
Membership Management
Not Supported
No-Card Loyalty System
Not Supported
Customer Success
Communication Management
Supported
Customer Engagement
Supported
Account Alerts
Not Supported
Account Management
Not Supported
Customer Lifecycle Management
Not Supported
Health Score
Not Supported
Onboarding
Not Supported
Revenue Management
Not Supported
Usage Tracking / Analytics
Not Supported
Win / Loss Analysis
Not Supported
Loyalty Management
Referral Tracking
Supported
Rewards Management
Supported
CRM
Not Supported
Customer Activity Tracking
Not Supported
Discount Management
Not Supported
Gift Card System
Not Supported
Loyalty Card System
Not Supported
Member Portal
Not Supported
Membership Management
Not Supported
No-Card Loyalty System
Not Supported
White Label
Not Supported
Performance Management
Customizable Templates
Supported
On-going Performance Tracking
Supported
360 Degree Feedback
Not Supported
Compensation Management
Not Supported
Custom Rating Scales
Not Supported
Individual Development Plans
Not Supported
Peer Appraisals
Not Supported
Review Cycle Tracking
Not Supported
Self Service Portal
Not Supported
Self-Appraisals
Not Supported
Skills Assessments
Not Supported
Weighted Performance Measures
Not Supported
Referral
Feedback Management
Supported
Loyalty Program
Supported
Referral Tracking
Supported
Rewards Management
Supported
Affiliate Marketing
Not Supported
Campaign Management
Not Supported
Contact Management
Not Supported
Employee Referral Management
Not Supported
Lead Engagement
Not Supported
Review Management
Dashboard
Supported
Negative Feedback Management
Supported
Campaign Management
Not Supported
Response Management
Not Supported
Review Monitoring
Not Supported
Review Notification
Not Supported
Review Request
Not Supported
Sentiment Analysis
Not Supported
Social Sharing
Not Supported
White Label
Not Supported
