Audience

Small to large businesses.

About Kangaroo Rewards

Drive customer loyalty and growth with Kangaroo Rewards, a leading omnichannel loyalty engine trusted by thousands of SMBs and Fortune 500 companies. Craft hyper-personalized engagement with targeted rewards, automated marketing, and your own branded app. Witness average order values soar as customers feel valued, spend more, and return for more. Streamline operations with effortless setup and expert support.

Our laser-focused data insights optimize your program, maximize ROI, and fuel pure profit.

Kangaroo integrates with leading POS, eCommerce, and marketing platforms like Shopify, Lightspeed, Magento, and Mailchimp.

Pricing

Starting Price:
$99/month
Pricing Details:
Kangaroo offers 3 different packages.
Price varies from $99 - $299 per month depending on package features. Monthly & annual subscriptions are available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Kangaroo Rewards offers API access

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 5.0 / 5
features 5.0 / 5
design 4.0 / 5
support 5.0 / 5

Company Information

Kangaroo Rewards
Founded: 2012
Canada
get.kangaroorewards.com/customerloyalty/

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

Kangaroo Rewards Frequently Asked Questions

Q: What kinds of users and organization types does Kangaroo Rewards work with?
Q: What languages does Kangaroo Rewards support in their product?
Q: What kind of support options does Kangaroo Rewards offer?
Q: What other applications or services does Kangaroo Rewards integrate with?
Q: Does Kangaroo Rewards have an API?
Q: Does Kangaroo Rewards have a mobile app?
Q: What type of training does Kangaroo Rewards provide?
Q: Does Kangaroo Rewards offer a free trial?
Q: How much does Kangaroo Rewards cost?
Q: What pricing for support is available for Kangaroo Rewards?
Q: What pricing for training is available for Kangaroo Rewards?

Kangaroo Rewards Product Features

Contest

Blind Judging Supported
Social Promotions Supported
Sweepstakes Supported
Awards Management Not Supported
Entrant Management Not Supported
Entry Fee Processing Not Supported
Entry Management Not Supported
Forms Management Not Supported
Fraud Detection Not Supported
Judging Management Not Supported
Scoring Not Supported
Skills Contests (Photo, Essay, Design, etc) Not Supported
Social Media Management Not Supported
Timeline Management Not Supported
Voting Management Not Supported

Customer Advocacy

Advocate Management Supported
Campaign Management Supported
Communication Management Supported
Gamification Supported
Referral Tracking Supported
Reporting/Analytics Supported
Rewards Program Supported
Social Engagement Supported
Community Management Not Supported

Customer Engagement

Analytics Supported
Churn Management Supported
Communication Management Supported
Community Management Supported
Feedback Collection Supported
Gamification Supported
Content Syndication Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Multi-Channel Collection Supported
Survey Management Supported
Text Analysis Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Trend Analysis Not Supported

Customer Loyalty

CRM Supported
Corporate Memberships Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported

Employee Advocacy

Push / Email Notifications Supported
Reporting / Analytics Supported
Social Sharing Gamification Supported
Tiered User Permissions Supported
Content Controls / Compliance Not Supported
Content Library Creation Not Supported
Mobile Access Not Supported
Post Scheduling Not Supported

Gamification

Contest Management Supported
Feedback Management Supported
For Sales Supported
Leaderboards / Activity Tracking Supported
Performance Metrics Supported
Rewards Management Supported
Badge Management Not Supported
Collaboration Tools Not Supported
For Call Centers Not Supported
For Developers Not Supported
For Education Not Supported
For Onboarding Not Supported
Goal Setting / Tracking Not Supported

Loyalty Management

CRM Supported
Customer Activity Tracking Supported
Discount Management Supported
Gift Card System Supported
Loyalty Card System Supported
Member Portal Supported
Membership Management Supported
No-Card Loyalty System Supported
Referral Tracking Supported
Rewards Management Supported
White Label Supported

Marketing Automation

Customizable CTAs Supported
Drip Campaigns Supported
Dynamic Content Supported
Landing Pages / Web Forms Supported
Segmentation Supported
Social Marketing Supported
A/B Testing Not Supported
Analytics / ROI Tracking Not Supported
Artificial Intelligence Not Supported
Content / Blogging Platform Not Supported
Lead Scoring Not Supported
Sales Intelligence Not Supported
Search Marketing Not Supported
Website Visitor Tracking Not Supported

Referral

Affiliate Marketing Supported
Campaign Management Supported
Contact Management Supported
Employee Referral Management Supported
Feedback Management Supported
Loyalty Program Supported
Referral Tracking Supported
Rewards Management Supported
Lead Engagement Not Supported

SMS Marketing

MMS Supported
Mass Texting Supported
Message Personalization Supported
Mobile Coupons Supported
Polls / Voting Supported
Reporting/Analytics Supported
Scheduled Messaging Supported
Shortcodes Supported
Text-to-Win Supported
2-Way Messaging Not Supported
Artificial Intelligence Not Supported
Contact Management Not Supported
Mobile Keywords Not Supported

eCommerce Marketing

AB Testing Not Supported
Analytics / ROI Tracking Not Supported
Email Marketing Not Supported
Dynamic Content Not Supported
Search Marketing Not Supported
Segmentation Not Supported
Social Marketing Not Supported
Website Visitor Tracking Not Supported
Email Personalization Not Supported
Product Recommendations Not Supported
Triggered Emails Not Supported
Customer Data Profiles Not Supported
Abandoned Cart Email Not Supported
Signup Forms & Popups Not Supported
SMS Marketing Not Supported
Push Notifications Not Supported
Retargeting Not Supported
Facebook Ads Not Supported
Google Ads Not Supported

Kangaroo Rewards Verified User Reviews

Write a Review
  • Kosta D.
    Owner
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Excellent Loyalty Program"

    Posted 2019-05-09

    Pros: - Easy set-up
    - User-Friendly
    - Many reward features (points, tiers, specific item rewards, contests, etc...
    - Easy to segment and target groups based on purchase behavior, spend intervals etc...
    - Easy to send personalized rewards & marketing campaigns
    - Excellent customer service

    Cons: I have no complaints. I have been using the platform for 5 months and everything works as promised.

    Overall: I was really surprised and impressed with how easy it was to set up our loyalty program and customize it to our brand. Creating offers, discounts and sending out marketing blasts is straight-forward and works exceptionally well. We have seen our email opens and campaign participation sky-rocket. Our customers really took to the program quickly and it has quickly become our primary marketing tool. We have experienced a lift in average order values and visits in our store.

    Read More...
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