TrueLoyal

Pros: The Zinrelo program makes implementation a breeze. It's intuitive and and allows you to get started quickly. Once active the program took off! We grew our membership to substantial numbers in the first month. We are really impressed with the performance.

Cons: Not much to complain about. It performs as promised.

Overall: We would recommend this system to any company interested in using loyalty to grow their brand! The support and interaction have been amazing!

Pros: Since using Zinrelo we have increased our AOV, and had more repeat customers without needing to advertise outside of our website.

Cons: Some options aren't immediately apparent within the interface.

Overall: With a dedicated support contact, any issues or questions we have are resolved super quick. It was easy to add the module to our site with our branding, we couldn't be happier.

Pros: Zinrelo has encouraged our customers to sign up, create their account, and frequent our website.

Cons: Nothing as such and we are very pleased with the overall experience we had so far.

Overall: We're pleased with how Zinrelo is working.

Pros: Easy of use. The support we get from Justin is above and beyond what we expected. Setup was easy to complete with help from the Zinrelo team.

Cons: I don't have any at this time. Everything is running smoothly.

Overall: My experience with Zinrelo has been wonderful. They have excellent customer support. I look forward to working with Zinrelo in the future.

Pros: This is a great platform that helps you create a rewards program based on relevant data and the support is extremely helpful.

Cons: I don't think I have one right now as I am satisfied.

Overall: Superb! I highly recommend this product as the features and the support extended is very much appreciated.

Pros: Their features, the support they provide are the highlights for us. I think that has impacted the overall engagement and loyalty of our customers in a positive way.

Cons: Nothing to mention as of now we are pretty pleased.

Overall: Zinrelo is a great platform for sure and we would highly recommend to others as it works great without any hassles.

Pros: Having the ability to further engage our customers through referrals, special discounts, activities, rewards, and more.

Cons: Difficult/long set up for certain integrations (Klaviyo specifically).

Overall: We've had significant sign ups in the short period we've had it. Excited to see where we are after a full year.

Pros: User friendly, great customer service support at a great price point for a growing loyalty program.

Cons: Would like more dashboards in the regular UI for more interactive experience.

Overall: This is the best loyalty platform with amazing UI and with great customer service team at a really great price point.

Pros: Zinrelo suggested an optimized program which helped us improve a lot of our growth metrics. Kudos to their data science team for making this possible.

Cons: Nothing to add. We are quite satisfied with the program.

Overall: Opting for Zinrelo’s loyalty solution has been great. We can tweak the program as required to get the best possible results.

Pros: I like how easy to use the platform is. It is definitely operator-friendly for my entire organization.

Cons: I wish there was an explainer page and email template that is plug-and-play.

Overall: Overall this is great product for customer retention. Great communication with Zinrelo as well. Very happy with the results.

Pros: User friendly and easy to setup. Good customer support. Easy to access the admin console. Availability of customizations.

Cons: Multi language customization not available for Tablets and POS integration is limited.

Overall: Product is flexible for desktop users need to improve and come up with more features on the tablet app.

Pros: They have great solutions and a very responsive support team. We have not faced any issues since the program launch.

Cons: Nothing as of now. We are quite happy the way things are moving with Zinrelo.

Overall: Superb experience! We were most impressed with how they helped us to meet a tight deadline for our program launch!

Pros: We love that Zinrelo is both a Loyalty Program software and Referral Program, as it makes our lives easier. Everything is customizable from the design to the various activities, tiers, and point ratios.

Cons: None, any issues we have come across have been worked out swiftly by the support team.

Overall: The white glove service with Zinrelo is what makes it stand out, as any questions we have go right to our own dedicated support manager. He responds quickly and always gets the problem solved for us.

Pros: The insights we get from Zinrelo has been amazing. It helps us understand loyalty trends better, which helps us plan our marketing efforts better.

Cons: Minor issues but those were handled promptly. No complaints.

Overall: Zinrelo has been a great to work with. We were able to navigate through the COVID pandemic with relative ease thanks to Zinrelo.

Pros: Feature rich platform which delivers results on all fronts. Their features are designed to meet our business objectives.

Cons: We had a couple of minor issues at the start but those were addressed immediately.

Overall: Their features have helped us improve multiple aspects of our business. We are extremely happy with the platform and would highly recommend it.

Pros: Honestly, the amount of customizability and integration on all store platforms is amazing. We have not been able to find any other programs like it. The whole process of setting it up has been a breeze as well. You have someone helping every step of the way. We have had Justin and he has been awesome. We get all our questions answered and if there is something he does not know he figures it out. Will definitely recommend and use this platform for as long as we are around.

Cons: So far there has not been anything that I do not like.

Overall: The overall experience has been great! We have loved using it and are excited to see the impacts that it will have on our business in the near future.

Pros: Easy to use and follow - design and set up is cohesive and its easy to pop into the admin to find what you need.

Cons: Perhaps some more reward tiers for the lower level users?

Overall: No complaints at all, I love the system! Its customizable to match your site, you can change the name to your own reward campaign, its just great!

Pros: The application was a a great solution to reward our 3dcart - Shift4shop / ecommerce.
This platform is missing a significant reward system to keep customers happy and entertained, or they have a reward system that is not really convincing.
Zinrelo filled that Gap amazingly, and our customers now and retuning and happy, they can earn rewards and promote their tiers, it gave more life to after sale process and pre-sale process.

Cons: Some little difficulties in customization or coding, some limits at importing or customer or data base importing or exporting, but this is compensated by the support team promptness.

Overall: The Zinrelo team and application is an ongoing beautiful and rewarding experience, for both us as store owners or our customers , the overall it is an impressive work, not only the application code but the readiness of the staff.

Pros: Customers really appreciate and enjoy the point system. Interface is easy to use. Integrated seamlessly with ASPDOTNET.

Cons: Depending on users, the software can be a little pricey.

Overall: Highly recommended. We have used this for over 2 years. Customers like to use the features. Interface is easy.

Pros: Really easy to use. The interface is very friendly and the installation is not hard at all. Haven't had any problems with the software.

Cons: Since our account manager changed i have not been getting any types of monthly or quarterly reports and suggestions.

Overall: It is a good service, but it can always be improved. Software is good, but customer service is not something strong.