• A Zinrelo User
    Marketing Director
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Coolhorse"

    Posted 2021-04-26

    Pros: Because our point of sale system does not tie with Zinrelo, we love that we are able to manually add points to accounts.

    Cons: Some hidden features we didn't know exist and aren't familiar with how they work. A "how to" guide would be beneficial.

    Overall: Overall, we are happy with what Zinrelo is providing us. We are seeing a great return and returning customers.

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  • Katie M.
    Engagement Manager
    Used the software for: 6-12 Months
    Frequency of Use: Weekly
    User Role: Administrator, Deployment
    Company Size: 10,000 - 19,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Amazing Service"

    Edited 2021-02-03

    Pros: It has been working very well for our business. The team is easily available to attend all your queries and help you designing a good loyalty solution.

    Cons: None as of now, we are still exploring more about Zinrelo.

    Overall: Superb! We really like Zinrelo and all the support offered. We strongly recommend this for anyone looking for a loyalty solution for their business.

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  • Matt B.
    E-commerce Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great features and a superb platform overall"

    Posted 2020-12-29

    Pros: Their features, the support they provide are the highlights for us. Setting up the program is very easy.

    Cons: Nothing to mention. We haven't faced any issues as such.

    Overall: A remarkable loyalty platform. With great set of features and professionalism they bring to the table, it is a pleasure to work with Zinrelo.

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  • Trent Y.
    President
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A fantastic loyalty rewards platform"

    Posted 2020-12-17

    Pros: Zinrelo used data analytics to help us create just the right rewards program and also helped with user segmentation for promotions.

    Cons: There is nothing that we don’t’ like. We are happy with the platform.

    Overall: Very happy with our choice to work with Zinrelo. They provide a great solution which can be customized as per our needs.

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  • Ben L.
    CEO
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great Zinrelo Experience"

    Posted 2020-12-15

    Pros: Super easy to set up and to start using right away without the need for complex tech integration. Helps to motivate customers.

    Cons: No problems to date using the the product. Satisfied with our experience.

    Overall: Great experience. In addition to the product which helps to attract and retain customers, the client service has been great.

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  • A Zinrelo Loyalty Rewards Platform User
    VP of Operations
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Zinrelo Review"

    Posted 2020-12-06

    Pros: Easy set up, responsive support team, fair price. The idea behind a loyalty rewards program is something we have always wanted to do, and are happy we are using Zinrelo.

    Cons: I wish more functionalities were allowed at some of the base pay tier levels.

    Overall: Overall we are happy with Zinrelo and would recommend it for ecommerce. It has worked really well with our Shopify site.

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  • Zev H.
    Sales Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "An outstanding loyalty platform"

    Posted 2020-12-01

    Pros: Everything from their features, to their data science and customization approach is fantastic. Their customer support is like a cherry on top.

    Cons: After working with Zinrelo for a year we have not faced any issues.

    Overall: The overall experience has been fantastic. We are considering exploring any other opportunities that such loyalty platforms can open for us.

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  • A Zinrelo Loyalty Rewards Platform User
    Website manager
    Used the software for: Less than 6 months
    Frequency of Use: Weekly
    User Role: Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Easy to use, Great team"

    Posted 2020-09-17

    Pros: The personal support and responsiveness of the client success and tech departments was very good. The platform itself is easy to use and to implement. We liked that they integrated with our email marketing platform.

    Cons: nothing, had no problems. Like I said, good team. Now I am just writing because I need 50 characters.

    Overall: They've got a good platform, great team and a lot of informative material online. Terrific customer support, and I think the platform will be really good for business.

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  • Steve C.
    Sales Manager
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User, Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Highly Recommended Loyalty Program"

    Posted 2020-09-17

    Pros: Zinrelo has helped us streamline our marketing efforts. Extremely satisfied with their service till now.

    Cons: Our custom templates took slightly longer but things were very smooth after the launch of the program.

    Overall: Extremely happy with the platform. I highly recommend it to all. It is also a feature rich loyalty platform.

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  • Angel M.
    Support Team
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A reliable loyalty platform..."

    Edited 2020-09-11

    Pros: We can reward points for not just purchases but a variety of activities. The Zinrelo solution provides a fully customizable end-user dashboard. The Zinrelo loyalty rewards program is easy to manage.

    Cons: The custom integration with our WooCommerce implementation took longer than we had expected. The delay was not due to Zinrelo.

    Overall: Superb experience! We are happy with Zinrelo and really like the support offered. We strongly recommend this product.

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  • A Zinrelo Loyalty Rewards Platform User
    ECommerce Manager
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: User, Administrator
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "All round loyalty platform delivering results"

    Posted 2020-09-05

    Pros: Once the program was set we could manage it comfortably from our end. We can customize as required to suit our sales and promotions.

    Cons: Initial set up was difficult but overall we are very happy with Zinrelo.

    Overall: Fantastic experience! We are happy with Zinrelo and have incorporated it in our corporate strategy going ahead.

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  • A Zinrelo Loyalty Rewards Platform User
    Marketing Director
    Used the software for: 1-2 Years
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A great loyalty program to look out for..."

    Posted 2020-08-21

    Pros: Zinrelo has helped our business shift away from promotions and increase customer lifetime value. We implemented Zinrelo in mid-year last year. This year in Q1 we’ve had a 20% jump in retention rates and 16% jump in customers making 5 or more purchases. Their team was great to work with during the implementation process, and their support folks have been quick to resolve any issues. Zinrelo has been a great partner for us, and we would definitely recommend them to others.

    Cons: Nothing as of now we to mention as we are still exploring.

    Overall: The overall experience has been good so far, we really like the support that's been provided by the Zinrelo support team.

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  • Raphael F.
    E-Commerce Manager
    Used the software for: 2+ Years
    Frequency of Use: Monthly
    User Role: Administrator, Deployment
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A loyalty platform for business growth"

    Edited 2020-09-02

    Pros: Zinrelo provides multiple ways to engage with the customers and to ensure they stay engaged with the brand. This is something we were struggling with before partnering with Zinrelo.

    Cons: We faced an issue with order tracking for some time.

    Overall: Awesome experience! Overall we are very happy with Zinrelo and its features. We recommend this product.

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  • DIANE M.
    President
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Zinrelo is a great addition to our web site!"

    Posted 2020-05-19

    Pros: Great Rewards program for our web site! Has been easy for customers to understand, and the service is great from Zinrelo. Growing our business and engaging our customers - lots of new and repeat visitors - very happy with this new addition to our business.

    Cons: Some difficulties with minor issues after startup - mostly in coordinating teams to fix and test. Zinrelo is very responsive and this was a minor issue.

    Overall: Very happy with results at this time.

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  • A Zinrelo Loyalty Rewards Platform User
    Intern
    Used the software for: Free Trial
    Frequency of Use: Weekly
    User Role: User
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Zinrelo Loyalty for users"

    Posted 2020-04-16

    Pros: The user experience is remarkable. One of the trusted platforms available in the market for users. Easy to get profits.

    Cons: Some improvements in the platform and some bug fixes will help the product to grow more and more.

    Overall: Loved the experience using Zinrelo Loyalty rewards platform. Easy to get profits and ready to recommend my fellow mates.

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