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Audience

Companies and Enterprises who need to communicate with their Frontline Teams

About OurPeople

OurPeople is a communication and engagement platform designed specifically for organizations with frontline, deskless, and dispersed employees who are often the hardest to reach with traditional workplace tools. Unlike email or chat apps that quickly become cluttered and inaccessible, OurPeople provides a secure, mobile-first hub where managers and team members can connect in real time. Companies use OurPeople to deliver announcements, send two-way messages via SMS or in-app, collect feedback through forms and surveys, and share essential documents or checklists all in one place. This approach eliminates the need for multiple disconnected systems and ensures every employee, regardless of location or access to a desk, stays informed and engaged. The platform also integrates with leading HR systems to automatically sync staff information, reducing manual work and preventing errors when employees join, leave, or change roles.

Pricing

Starting Price:
$1 per user per month
Pricing Details:
Pricing is based on the minimum number of users paid annually for OurPeople. Please get in touch for the best pricing to fit your business.
Free Trial:
Free Trial available.

Integrations

API:
Yes, OurPeople offers API access

Ratings/Reviews - 9 User Reviews

Overall 4.8 / 5
ease 4.8 / 5
features 4.2 / 5
design 4.8 / 5
support 5.0 / 5

Company Information

OurPeople, Inc.
Founded: 2015
United States
www.ourpeople.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
iPhone
iPad
Android
Chromebook
Training
Documentation
Live Online
Webinars
In Person
Videos
Support
Phone Support
Online

OurPeople Frequently Asked Questions

Q: What kinds of users and organization types does OurPeople work with?
Q: What languages does OurPeople support in their product?
Q: What kind of support options does OurPeople offer?
Q: What other applications or services does OurPeople integrate with?
Q: Does OurPeople have an API?
Q: Does OurPeople have a mobile app?
Q: What type of training does OurPeople provide?
Q: Does OurPeople offer a free trial?
Q: How much does OurPeople cost?
Q: What pricing for support is available for OurPeople?
Q: What pricing for training is available for OurPeople?

OurPeople Product Features

Collaboration

Calendar Management Supported
Chat / Messaging Supported
Content Management Supported
Document Management Supported
Project Management Supported
Task Management Supported
Brainstorming Not Supported
Contact Management Not Supported
Real Time Editing Not Supported
Version Control Not Supported
Video Conferencing Not Supported

Employee Communication Tools

Activity / News Feed Supported
Audio / Video Conferencing Supported
Chat / Messaging Supported
Event Calendar Supported
File Sharing Supported
Knowledge Management Supported
Newsletter Management Supported
Surveys & Feedback Supported
Blogs Not Supported
Employee Directory Not Supported

Employee Engagement

Benchmarking Supported
Cultural Alignment Supported
Employee Guides Supported
Employee Recognition Supported
Feedback Management Supported
Pulse Surveys Supported
Employee Awards Not Supported
Goal Management Not Supported
Health & Wellness Programs Not Supported
Performance Management Not Supported

Fitness

Employee Management Supported
Event Management Supported
Attendance Tracking Not Supported
Billing & Invoicing Not Supported
Check-In Manager Not Supported
Class Management Not Supported
Contract Management Not Supported
Inventory Management Not Supported
Marketing Management Not Supported
Membership Management Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported

Hospitality Property Management

Catering Supported
Employee Management Supported
Front Office Management Supported
Housekeeping Management Supported
Built-in Accounting Not Supported
CRM Not Supported
Extended Stay Not Supported
GDS / OTA Integration Not Supported
Group Management Not Supported
Guest Experience (GEM) Not Supported
Loyalty Program Not Supported
Maintenance Management Not Supported
Marketing Automation Not Supported
Marketing Management Not Supported
Multi-Property Not Supported
Online Booking Not Supported
Point of Sale (POS) Not Supported
Reservations Management Not Supported
Reviews Management Not Supported
Single Property Not Supported
Vacation Rental Not Supported

Internal Communications

App Integration Supported
Chat/Messaging Supported
Email Management Supported
Employee Directory Supported
Event Calendar Supported
Newsletter Management Supported
Photo Gallery Supported
Social Sharing Supported
Survey Management Supported
Blogs Not Supported
Telephony Not Supported
Video Chat Not Supported
Voice Chat Not Supported

Team Communication

Activity / News Feed Supported
Calendar Management Supported
Chat / Messaging Supported
Discussion Threads Supported
File Sharing Supported
Mobile Access Supported
Push Notifications Supported
Search Supported
Surveys & Feedback Supported
Task Management Supported
Audio Calls Not Supported
Video Conferencing Not Supported

Workflow Management

Access Controls/Permissions Supported
Compliance Tracking Supported
Document Management Supported
Mobile Access Supported
Task Management Supported
Third Party Integrations Supported
Approval Process Control Not Supported
Business Process Automation Not Supported
Calendar Management Not Supported
Configurable Workflow Not Supported
Customizable Dashboard Not Supported
Forms Management Not Supported
Graphical Workflow Editor Not Supported
No-Code Not Supported
Workflow Configuration Not Supported

OurPeople Verified User Reviews

Write a Review
  • Alyssa W.
    Studio manager
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "All inclusive. "

    Posted 2021-01-25

    Pros: I like that it is easy to get an overall view of what studios need coverage. And that it eliminates the manager having to find coverage. This way it gives all employees a chance to respond. You can also see who covers the most and for who.!

    Cons: I didn't know you could keep the toggle on so that it allows you to automatically approve the shift.

    Overall: It is beautiful and I think the more I settle into this new role of mine; the more I will learn the details of what OurPeople has to offer.

    Read More...
  • An OurPeople User
    Owner
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User, Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Way better than social feeds"

    Posted 2021-01-21

    Pros: The app delivers really simple bite sizes Cards that are way faster for my team to read in the store.
    I can easily share my schedule, Chat with my team, and even train them on upcoming POP changes.

    Cons: I wish I could customize the app a bit more, my logos and color is great but I would like to add a custom wallpaper maybe? Otherwise, that is really a minor issue

    Overall: Great app, saves me and my team time while they are super busy with customers. I would recommend this to anyone that works in fast food. Also, their support team is way better than I would have expected from any software service, they seem to really care about me as a customer.

    Read More...
  • Emily J.
    Connections Director
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Deployment
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Simple, Clear, and has a personality"

    Posted 2021-01-12

    Pros: OurPeople has a simple, clear, and fun platform. They make it extremely intuitive and are always updating their features. They stay consistent, relevant, and have excellent customer service!

    Cons: I wish they had a few more features, but they are always updating, so they continue to grow.

    Overall: Overall, my experience with OurPeople has been 10/10. They are kind, responsive, understanding, and they work hard to serve our community. I am grateful for their support and for this wonderful platform that provides clear communication to my team.

    Read More...
  • Jimmy D.
    CEO
    Used the software for: 1-2 Years
    Frequency of Use: Weekly
    User Role: Administrator
    Company Size: 1 - 25
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "A good alternative to SMS or Messenger"

    Posted 2021-01-12

    Pros: Chats in groups or one on one.
    Broadcast announcements to teams or company-wide
    surveys and feedback from your team quickly.

    Cons: Occasional bugs.
    Can search for specific conversations in the chat feature.

    Overall: It was a good switch away from messenger for work related chats. helps the work-life separation and keeps the team all in one spot.

    Read More...
  • Zoe O.
    General Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Communication Hub"

    Posted 2021-01-12

    Pros: The system is user friendly and easy to learn and navigate. Product support is very responsive and open to suggestions. Set up for employees is extremely easy.

    Cons: If the app needs to be reinstalled on a device it resends all previously received broadcasts. I wish there was a bit more administrative functionality when an admin used the app.

    Overall: Overall the product makes everyday communication with employees extremely easy. It has turned into our communication hub with everything stored in one spot.

    Read More...
  • Ann T.
    Studio Director
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User, Administrator
    Company Size: 1 - 25
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Team Communication All in One Place"

    Posted 2021-01-12

    Pros: Keeps work chats and messages all in one place! Our team is very engaged with this easy to use platform and the flexibility of creating different groups really helps.

    Cons: Our team hasn't really gotten comfortable with the "Cover" request aspect of the app and when they send messages in the bigger group chats sometimes these requests get buried!

    Overall: OurPeople is a great communication tool that is easy to use and engages our team members to stay informed, updated and connected! The OurPeople app team is super helpful and supportive, set up was easy and we use it every day!

    Read More...
  • Ann T.
    General Manager and Owner
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Pilates Instructor "

    Edited 2021-02-03

    Pros: Having OurPeople app within our staff and instructors have certainly helped made communication between us all easier!

    Cons: Very easy to use and I have not found anything that I dislike!

    Overall: It is effective form of communication between the instructors and allows a much faster response in a structured way.

    Read More...
  • An OurPeople User
    Communications Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: Administrator
    Company Size: 1,000 - 4,999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Allowed us to reach more colleagues than ever before"

    Posted 2020-12-04

    Pros: By using the Our People app, we've been able to connect with more of our workforce than ever before. It's been invaluable during the covid-19 pandemic, with strong engagement numbers across the board.

    With Our People, the messages we send are now reaching those people who weren't always served by more traditional routes, while allowing us the flexibility to mix things up with things like video updates, quizzes and surveys.

    Cons: To improve the product, there needs to be more done around the area of analytics. However, I know this is something they're working on.

    Overall: This product is an easy to use and very effective way of keeping colleagues connected and informed.

    Read More...
  • Alex S.
    Project Lead
    Used the software for: Less than 6 months
    Frequency of Use: Daily
    User Role: Administrator, Deployment
    Company Size: 100 - 499
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Great software solution!"

    Posted 2020-12-04

    Pros: The 'Tag' system that the software implements in order to identify users based on what criteria apply to them in their given role within the organisation. Really good way to be able to quickly target key groups of people. Being able to store, important documents, training videos, etc, and be able to access them on your mobile device o the fly is really useful.

    Cons: The desktop console lacks the 'Chat' function that the mobile app has, would be a useful addition if it was implemented in a future update?

    Overall: Staff are really friendly and very eager to help, are always on hand to assist you and provide training and support where necessary. They will work with you to create a customised Tag system that really works for your organisation and allows you to effortlessly sort through your user list to get to the people you need. Pricing of the software was very competitive compared to other similar software solutions.

    Read More...
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