Audience

Companies searching for a solution to manage, and analyze feedback

About Key Survey

A Single Integrated Platform to Collect, Manage, and Analyze Feedback. Key Survey’s professional survey software provides the power and flexibility to centralize data and feedback collection across the entire enterprise. Users enjoy a seamless, controlled environment that ensures data is accurate, integrated, and actionable. Enterprise-wide online survey tool. Closed-loop automation and workflows. Integrates seamlessly with existing systems. By moving your customer satisfaction programs to Key Survey, you gain access to the industry’s most robust survey tool with years of experience delivering high-powered customer satisfaction solutions. Advanced survey options let you create the optimal survey experience for your customers that promotes participation and produces a volume of meaningful results for managers to analyze and act on.

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Pricing

Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

See Integrations

Ratings/Reviews - 2 User Reviews

Overall 5.0 / 5
ease 4.0 / 5
features 4.5 / 5
design 4.5 / 5
support 4.0 / 5
More Reviews Write a Review

Company Information

Key Survey
Founded: 2002
United States
www.keysurvey.com

Videos and Screen Captures

Play Video Key Survey Screenshot 1 Key Survey Screenshot 2
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Key Survey Frequently Asked Questions

Q: What kinds of users and organization types does Key Survey work with?
Q: What languages does Key Survey support in their product?
Q: What kind of support options does Key Survey offer?
Q: What other applications or services does Key Survey integrate with?
Q: Does Key Survey have a mobile app?
Q: What type of training does Key Survey provide?
Q: Does Key Survey offer a free trial?

Key Survey Product Features

Customer Experience

Action Management Supported
Analytics Supported
Customer Segmentation Supported
Dashboard Supported
Feedback Management Supported
Knowledge Management Supported
Multi-Channel Collection Supported
Sentiment Analysis Supported
Survey Management Supported
Text Analysis Supported
Trend Analysis Supported

Customer Satisfaction

360 Degree Feedback Supported
Analytics Supported
Complaint Monitoring Supported
Feedback Collection Supported
Survey Management Supported
Call Reporting Not Supported

Market Research

Benchmarking Supported
Data Management Supported
Sample Management Supported
Survey Management Supported
Compensation Management Not Supported
Email / Online Not Supported
Face-to-Face Not Supported
Panel Management Not Supported
Paper-Based Not Supported
Phone-Based Not Supported
Statistical Analysis Not Supported

Survey

Custom Survey URLs Supported
Data Analysis Tools Supported
Email Marketing Supported
Mobile Survey Supported
Offline Response Collection Supported
Paper Survey Supported
Question Branching Supported
Question Library Supported
Site Intercept Survey Supported
Skip Logic Supported
Supports Audio / Images / Video Supported

Key Survey Verified User Reviews

Write a Review
  • Mbaire S.
    Chief Accountant
    Used the software for: 2+ Years
    Frequency of Use: Daily
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "My Experience With This Survey Software"

    Posted 2021-04-20

    Pros: I like that this software offers great features yet the price is very competitive.
    Everything from deployment, using and understanding the many survey features, to launching and managing surveys, everything is seamless and this is one reason I enjoy using Key Survey.
    Did I mention it has the best User Interface?

    Cons: While not many software are flawless, I can confidently say that Key Survey has been very effective and I have had no issues with this software.

    Overall: We implemented Key Survey at a time that we need a powerful survey tool and the tool has been up to the task. It is effortless to use and the presence of templates makes the whole process of surveying seamless.

    Read More...
  • Stephen K.
    Digital Marketer
    Used the software for: 2+ Years
    Frequency of Use: Weekly
    User Role: User
    Company Size: 26 - 99
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "Best Survey Software "

    Posted 2021-04-19

    Pros: There are many things I like about Key Survey. First, this survey tool is cost effective.
    There are many features at my disposal when it comes to collecting and analyzing feedback data.
    The tool comes with templates which makes creating surveys easy and fast.

    Cons: With Key Survey, it is all smiles as I cannot think of any issues with the tool. Ever since deployment, I haven't had any bad experiences.

    Overall: When it comes to collecting and analyzing feedback, Key Survey offers the best features and I have had a great experience with this survey software. It sis o easy to use yet it comes with many features making surveying a breeze.

    Read More...
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