Alternatives to Zickt
Compare Zickt alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Zickt in 2026. Compare features, ratings, user reviews, pricing, and more from Zickt competitors and alternatives in order to make an informed decision for your business.
-
1
Pylon
Pylon
Pylon is an All-in-one B2B Support Platform for modern B2B businesses. We bring together everything a post-sales teams team needs including a ticketing system, B2B omnichannel integrations (Slack Connect, Microsoft Teams), modern chat widget, knowledge base, AI support bot, account management, customer marketing, and more. The support system for B2B companies. Allow your customers to get support wherever they'd like and enable multiple support tiers. Let AI draft support articles for you based on your issue resolutions. Use Triggers to codify business processes and workflows, and create Macros to streamline common responses. Broadcast new features, newsletters, and more to your customers and track engagement. A dedicated place to store, track, and organize all customer data. A shared view to give your stakeholders visibility into their team's active issues. If you use or want Slack for customer support, we should talk. Our Slack power users average 180+ customer channels -
2
Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
3
Zoho Desk
Zoho
Instant responses for instant happiness. Respond to your customers the minute they reach out to you with Zoho Desk's embeddable chat widget. Zoho Desk's embeddable chat widgets let you be within arm's reach when customers can't find what they're looking for in your Help Center. Your customers can get in touch with your agents instantly, right from the Help Center, so your agents can respond and help them find answers faster. If a customer has an issue that requires more time and attention, agents can convert the chat conversation into a ticket, in a single click. This lets agents save all the context of the chat conversation, with no time lost. Leave your chat tickets to the trusted experts in your team. With Zoho Desk, you can assign tickets from various channels to specific agents or teams. This way, your agents can work more efficiently, and customer interactions are in safe hands.Starting Price: $12.00 per user per month -
4
Trengo
Trengo
Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.Starting Price: $22 per agent per month -
5
Saysimple
Saysimple
Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact managementStarting Price: €15 per user per month -
6
SendSeven
SendSeven
SendSeven is a unified messaging and customer engagement platform that connects WhatsApp, Telegram, SMS, Email, Messenger, Instagram, and Live Chat through one REST API and one shared inbox. Core capabilities: • Multi-channel inbox — all conversations from 7 channels in one place with team assignments, tags, and notes • Campaign builder — WhatsApp broadcasts, SMS campaigns, email newsletters and browser push with segmentation and scheduling • AI chatbot — learns from your knowledge base, four hybrid modes with smart human handoff • REST API & webhooks — send and receive across all channels with one endpoint, real-time notifications • Analytics — message costs, delivery rates, performance tracking Credit-based pricing from €9/month. No per-user fees. Unlimited contacts. Free inbound. API-only plan available. GDPR-compliant. EU servers (Frankfurt). Made in Germany. 14-day free trial to test with 100 free messages.Starting Price: €9 per month -
7
ClientWindow
ClientWindow
Seamlessly connecting clients who prefer WhatsApp with business teams who use Email. Delight private clients and business owners who prefer to chat on WhatsApp and other convenient messaging apps. Centralise messaging data to offer team-wide visibility of conversations and meet your data retention obligations. Automatically route chat messages and voice notes from private clients on popular messaging apps to appropriate relationship teams who use business-level communication tools including email and Microsoft Teams. ClientWindow automatically integrates messaging app conversations on WhatsApp and other chat platforms with your internal communication software, including email, Teams and Slack.Starting Price: £50/month -
8
Foxchat
Foxchat
Foxchat is a lightweight live chat widget designed to help websites communicate with visitors in real time through a simple, Slack-native workflow. Positioned as an Intercom-style alternative, the tool enables teams to receive and reply to customer messages directly from Slack, removing the need to manage a separate support dashboard and keeping conversations inside the tools teams already use. The widget can be installed quickly on a website and configured in minutes, allowing startups and small teams to deploy customer chat without heavy setup or complexity. Foxchat also includes AI Assist capabilities that suggest replies within Slack threads, helping teams respond faster while maintaining accuracy through knowledge-base grounding. It focuses on streamlined customer communication by prioritizing speed, minimal friction, and ease of adoption for teams that want live chat functionality without enterprise overhead.Starting Price: $10 per month -
9
Chaport
Chaport
Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac. Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.Starting Price: $19/month -
10
Keybe SmartChat
Keybe
Keybe Smart Chat is an intelligent, AI-powered omnichannel chat platform that consolidates customer conversations from WhatsApp, Facebook Messenger, Instagram DMs, and web chat into a single hub, enabling businesses to manage all messaging channels from one place. It supports multiple human or AI “agents,” allowing teams to handle concurrent conversations without losing track. Smart Chat does more than simply display messages; it “detects” and extracts key information such as emails, phone numbers, or sales-opportunity signals from chats, then automatically feeds that data into a connected CRM or customer-data platform, reducing manual data entry and minimizing human error. It incorporates advanced sentiment analysis to recognize customer mood (positive, neutral, or negative) and suggests appropriate responses to agents based on context, helping deliver more empathetic and personalized interactions. -
11
NestDesk
NestScale
NestDesk is an omnichannel customer service software built for Shopify stores. It powers your business to deliver excellent support and unlock more sales from every customer conversation. Using NestDesk, you can easily manage messages across all channels, view customer profiles and order history in one place. No need to switch between multiple tabs, you can create, edit Shopify orders and send the checkout link to customers within NestDesk. Support more customers in less time and increase customer satisfaction with useful features like macro (template response), tags, auto-assign, private notes, etc. Provide key metrics and actionable insights for making your business decision. -
12
Tiledesk
Tiledesk
Tiledesk is an open source instant messaging platform for orchestrating and delivering conversational services and applications. Based on the MQTT protocol, Tiledesk orchestrates instant, asynchronous and multichannel communication among all stakeholders of a typical conversational architecture: chatbots, support operators, end users, colleagues, applications, etc. Main Features: • Live Chat Widget with full multichannel experience on Web and Mobile; • Resolution Bot to automate customer support; • Easy Integration with all major AI-platforms, cloud and Open source, from DialogFlow to RASA; • Chat Tools like typing indicator, off-line access, delivery receipts, contact list, conversation history and much more; • Team Organization with multi-project management, SLAs setting, smart assignment of the queues, departments organization and much more; • Seamless conversation allows to “jump” between different channels; • Ticketing Management system; • Monitoring dashboard.Starting Price: €25/month -
13
Qonvo
ChatLogix
Are you keeping up your side of customer conversations? Deploy Qonvo for free and start growing your business one conversation at a time. Chat With Your Customers via WebChat, SMS, Messaging Apps, Social Media and Email. Manage all customer conversations in one place. Qonvo is the multi-channel messaging app designed with your customers in mind. Regardless of how each of your customers chooses to communicate, your team can reply from Qonvo. It's as easy as texting friends and family. Qonvo provides the visibility, collaboration and analytics tools that your team needs to never drop the ball on a customer inquiry. Get your customers what they need, when they need it and watch the magic unfold. Efficiently manage conversations in your company's general email inboxes and messaging channels. Your team can leverage annotations, conversation tagging, and assignments to prioritize their work.Starting Price: $67 per month -
14
Voizee
Voizee
Increase your revenue by connecting with your customers using a multi-channel conversational relationship platform. Connect with site visitors via: voice, live chat, two-way texting, video, and social messaging from one tool. Works at any website and helps to increase the conversion rate up to 75% Add a business line and virtual phone system to your personal phone using our web portal or mobile application. Setup IVR, build your call flow and enable call forwarding to make sure no customers calls are ever missed. Connect with your customers using SMS text messages. It’s easy and convenient – client can initiate text message from your website using Voizee widget and you can pick up from there. Centralize all of your customer conversations into one singular dashboard, no matter the channel.Starting Price: $16 per month -
15
Decision Desk
DecisionDesk.io
Decision Desk is a Slack-native decision and approval tracker. It turns chat into a clear decision record so teams stop losing outcomes in threads. Key functions: -Capture decisions and approvals in Slack with context and conditions -Assign an owner so accountability is clear -Add due dates and follow up reminders -Keep a searchable decision log for visibility, audits, and handoffs -Reduce cross-team back and forth when timing matters Common use cases: -Budget and spend approvals -Deal, pricing, and contract exceptions -Policy and process changes -Customer commitments and internal sign-offs Decision Desk is not a project management tool. It is the decision layer on top of Slack.Starting Price: $49/month -
16
respond.io
respond.io
Respond.io is AI-powered Customer Conversation Management Software designed for B2C companies looking to increase revenue by growing their first chat conversion rate & returning customer rate by building exceptional customer experiences through messaging. We unify all key instant messaging channels (WhatsApp, Instagram DM, Facebook Messenger & more) with legacy channels (email, SMS & webchat) into one easy-to-use workspace. Respond.io includes an omni-channel inbox, a visual workflows builder that automates messaging and business processes holistically, and comprehensive reporting capabilities. • Marketing via Click-to-Chat Advertising, Lead Generation, Instant Message Broadcast & Promotional Messaging. • Improved customer experiences with Respond AI-powered conversations. • Handling Inbound Conversations with multiple users from sales, support & other teams. • Transactional Notifications with interactive elements for confirmation, feedback collection and other use cases.Starting Price: $99 per month -
17
Chaskiq
Chaskiq
Chaskiq is an open source messaging platform that enhances communication between support, sales, and marketing teams and their customers. It offers a robust web chat system with video call capabilities, onboarding tours, one-off messages, and newsletter campaigns. The platform supports unlimited inboxes, consolidating conversations from various sources such as Twitter, WhatsApp, Facebook Messenger, and Telegram into a single interface. Chaskiq's automation features include routing bots for automating conversations, outbound and inbound automation, audience targeting, and a route editor. Users can send mass emails, display banners, pop-ups, or guided tours to engage visitors at optimal moments. The help center allows companies to organize and present help content through articles categorized for easy access. Reporting tools enable the creation of customized reports with visually appealing graphics, even incorporating data from external services.Starting Price: Free -
18
SaleSmartly
SaleSmartly
SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.Starting Price: $12.72 per month -
19
Pubble
Pubble
Easy to Ask. Easy to Answer. Pubble is a customer support app that simplifies how teams communicate with their customers. Pubble brings real-time messaging to your website. This means that you can "live chat" with customers or reply when you are available. Pubble takes care of notifying your customers by push notification, email or SMS. The Pubblebot delivers instant answers to repetitive questions. Pubble's mobile apps enable you to reply to questions on the go or assign to your colleagues.Starting Price: €50 per month -
20
Chatwoot
Chatwoot
Chatwoot is a customer engagement suite that consolidates various communication channels, including email, website live chat, social media platforms like Facebook, Twitter, Instagram, and messaging apps such as WhatsApp and Line, into a unified dashboard. This integration enables businesses to deliver consistent customer experiences across multiple platforms. The platform offers features like canned responses for frequently asked questions, keyboard shortcuts for swift action execution, and team collaboration tools that allow internal discussions via private notes. Automation rules can be established to streamline repetitive tasks, and customizable live chat widgets can be added to websites to align with specific brand aesthetics. Chatwoot also supports chatbot integration and the embedding of custom dashboard applications, providing a comprehensive solution for managing customer interactions.Starting Price: $19 per month -
21
Knock
Knock
Knock is a platform that enables leads to message sales representatives on LinkedIn, Slack, or WhatsApp from any marketing asset. By adding the Knock engagement button to marketing materials, leads can instantly connect with sales reps in a private Slack channel without needing a Slack account. Sales teams receive real-time notifications and can accept only relevant chats, with Knock directing qualified leads to the appropriate representative based on company routing rules. Within Slack, teams can conduct discovery by asking questions, sharing files, and adding relevant contacts. If a lead is deemed unsuitable, the channel can be removed from the sidebar. For interested leads, sales reps can share their calendar using the Knock scheduling tool to book demos. Throughout the sales cycle, the chat remains active, with contact information and prospect activities automatically added to the CRM. -
22
DelightChat
DelightChat
Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email. -
23
Thrio
Thrio
Whatever the size or shape of your enterprise, however many agents you have, whether it’s customer service, sales, or care you provide, our cloud contact center platform helps you stay at the heart of the conversation. A sales and customer care world where agents are happier and infinitely more productive. Where every single customer leaves satisfied and intent on returning. Where every service provider and enterprise has access to sophisticated cloud technology that’s neither hard to use, nor painful to upgrade. A platform architected specifically to reduce cost, vendor hassles, and integration headaches. Tech that’s flexible enough to be used exactly how you need. With an eye towards minimal downtime. Thrio handles inbound and outbound voice, SMS, chat, email, and social interactions. Our unified routing engine brings together these channels within a powerful native workflow automation framework. It’s hybrid communication at its finest.Starting Price: $89 per month -
24
Sunshine Conversations
Zendesk
The messaging platform for conversational business. Sunshine Conversations lets you unify messages from every channel into a single conversation, and build interactive messaging experiences anywhere. The way we communicate has fundamentally changed. With more than 5 billion accounts worldwide, messaging apps like Facebook Messenger, WhatsApp, and WeChat have made it easy to connect in a more personal way with friends and family from anywhere in the world. Businesses already know they need to be where their customers are. But with the growing number of channels and constantly changing technology, it’s become harder than ever to manage conversations across channels. With the rise of bots, AI, and interactivity in messaging, these channels are quickly evolving from places we chat to places where we do business.Starting Price: $145 per month -
25
Rake
Rake
Rake replaces LiveChat and similar website chat applications. Rake replaces Slack and similar work messaging applications. Rake is a connected, infinitely searchable chat and messaging platform. Rake is omnichannel first to help you connect everywhere with everyone. Studies show that live chat on your website improves lead conversion by up to 4x. Rake's customizable chat widgets for your websites and landing pages require a minimal javascript implementation and do not slow down web page-load or performance. Plugins are available for popular CMS and eCommerce platforms. View live visitors on your website, including visitor geo-location, duration of the current session, previous visits, pages viewed, current page viewing, and other useful statistics. Then, when the moment is just right, craft a custom invitation to chat.Starting Price: $4/month/user -
26
1440
1440
The Omnichannel Suite for Salesforce Brands. Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience. Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more. Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages. Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce. -
27
imBee
imBee
imBee is a collaborative One Team Inbox that consolidates a vast majority of your Instant Messaging channels with over 300+ tools to optimize communication efficiency and improve customer relationships through effective conversational engagement. By providing best-in-class business tools and workflow automation, imBee ensures brands scale their businesses and improve internal and external communication. With imBee, enterprises can manage customer communication, sales, and support in one place, streamlining team efforts and helping to recover lost sales. imBee launched AiskBee in 2023, Hong Kong’s First ChatGPT-Powered Enterprise Knowledge Base Solution, revolutionizing customer engagement with dynamic customisation and leveraged AI capabilities. In line with international data security standards, ISO27001 certification and private cloud data security, imBee’s commitment to data security ensures the protection of users’ sensitive information.Starting Price: $588 HKD/month -
28
OneHash Chat
OneHash
OneHash Chat is an omnichannel customer support tool. One can integrate it with their website and provide real-time support to their customers. Shared Inbox enables businesses to have all the communication activities on a single platform. Interactive Chatbots ensure a smooth conversation with all your prospective leads without any hassle. It can be integrated with websites, WhatsApp, Slack, Facebook Messenger, email accounts, APIs, and many more. All of this can be yours with an affordable cost of just $27/month. For any queries feel free to reach us on our website chat support portal. Communicate with all your customers across all channels without switching between apps. Save FAQs as preset replies for quickly responding to conversations. Using shared inboxes, communicate with your team internally about any conversation or query. Communicate with your customers and team in one place. Handle customer queries and manage internal discussions with ease.Starting Price: $27 per month -
29
Whelp
Whelp
Whelp is an AI-based cloud and on premise solution for faster, more personalized customer support. Call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking, retail and etc. Deliver personalized support across all channels from one screen. Build life-long customer relationships. Use our live chat to connect with valuable leads on your website when you’re online, and automate capturing their info when you’re not: our Chabot is at your service. Engage in meaningful conversations with customers in real time to increase loyalty. Pick things up right where they left off last - no repeat or recap required. Provide outstanding service to your customers where they are, from voice to chat, SMS, email and WhatsApp in a single screen. No add-ons or plug-ins required. Assist your customers quickly with personalized and swift support.Starting Price: Free -
30
Desk360
Desk360
High efficiency, detailed reporting, advanced features, and always at the best prices. The best ones are using Desk360 to provide a stellar customer experience. Decide on the look and feel of Desk360’s customizable chat bubbles, and reach more customers by creating push messages. WhatsApp, Facebook, email, contact forms, live chat, and many more! Speed up the process by gathering all messages on a single page. Manage your workflow effortlessly with the smart ticket assignment, messaging between teammates, and ticket management between teams. Desk360's support screen has been designed to save you time. With quick answers, special notes, and many more features, enjoy an unrivaled experience with Desk360. Check out the free forever plan that comes with all the must-have features and essential channels. Import your ticket history data into Desk360 and activate your 6-month free subscription. Newly established companies, you can grow your business with our 3-month free offer.Starting Price: $24 per month -
31
Falkon Chat
Falkon Systems
Falkon Chat is an AI-powered secure live chat platform designed to help businesses deliver engaging, secure, and efficient customer support across web and messaging channels. With real-time chat, generative AI-assisted responses, customizable chat widgets, advanced routing, and team collaboration tools, Falkon Chat helps teams connect instantly with visitors and customers. The platform offers powerful compliance features including HIPAA-aligned controls and SOC 2 security, making it ideal for regulated industries. Features include secure file sharing, AI conversation summaries, assignment and workflow automation, audit logs for visibility, and integration flexibility. With scalable plans and robust admin controls, Falkon Chat enhances both customer experience and operational efficiency for teams of all sizes.Starting Price: $9/month -
32
Orlo
Orlo
With a whole load of channels to toggle between and the public always watching, delivering social customer care and marketing content that knocks their socks off is no easy feat. But what if you could enhance your tech stack with one powerful platform to manage your digital conversations? Well, now you can. The Orlo platform empowers you to focus on what really matters - providing a great customer experience - and it only takes a matter of hours to get you set up! The Orlo Inbox brings together all of your digital conversations, empowering you and your team to support your customers at the moments they need you most. Whether your interactions take place on social, live chat, WhatsApp or SMS, you can effortlessly deliver the best possible service without leaving the Inbox. Engaging your audience just got easier with Orlo’s marketing solution. Support your customers at the moments that matter with our integrated live chat solution. -
33
Heymarket
Heymarket
Heymarket gives you the power to communicate with customers on any messaging channel using one shared inbox. Heymarket is a business texting platform built with teams in mind so anyone can get up and running fast and securely integrate the tools you use every day to manage customer relationships. Your customers are messaging across SMS, Facebook, WhatsApp, and more. You should be, too. Heymarket’s business texting app gives you omnichannel capabilities to reach your customers where they are, on their phones. Messaging your customers is far more effective than almost any other form of communication. Text messaging has a 98% open rate and over a 50% reply rate. Heymarket lets you harness that power at scale using a texting service for businesses of all sizes. Heymarket pairs enterprise-grade security with unparalleled productivity. Route and assign messages to the right team member, collaborate in real time with private messages, and see how two-way conversations move faster.Starting Price: $49 per month -
34
AnyChat
AnyChat
AnyChat widget displays on every page of your site and provides as many contact methods as you want. Let your customers contact you via their preferred messenger. WhatsApp, Viber, Telegram, and over 50 communication channels are covered. Our service provides a full-featured live chat widget that can help you to communicate with your customers instantly. Customize your widget color, style, icons, animation, position, etc, to fit your site branding. You can set it up separately for desktop and mobile devices. With chat agents functionality you can add your agents to handle all incoming live chat messages. Each chat agent can login to his own agent dashboard to handle and reply the messages. Increase your newsletter signups by incorporating a registration form directly into a widget. By using webhooks, you can seamlessly link the data collected to your newsletter service.Starting Price: $9.99 per year -
35
Tendant
Tendant
Tendant separates personal communications and data from business communications and data. There is no access to an employee’s personal communications or data. A perfect solution for BYOD communications. Employees get the benefits of a business only mobile number without having to carry a second phone. Tendant consolidates communications between two parties into a multi-channel chat inbox. With Tendant, users only have to check a single place to read and respond to emails*, text messages, voicemail, system alerts, appointment requests and more are all in one-place, eliminating the need to check disconnected communication silos. Tendant gives businesses access to business communications and business data on a smartphone whether these are company-owned or employee-owned – without violating or compromising employee- privacy.Starting Price: $99.00/month/user -
36
Smax AI
VIK Solution Co., Ltd.
Smax AI is All-in-One Sales & Engagement Automation platform designed for growing teams. It brings together AI-powered Live Chat, bot automation, and multi-channel tools to help you connect with leads, support customers, and drive conversions - all from one place. You can manage conversations from Facebook, Instagram, WhatsApp, Telegram, Line and your website in a single inbox, while AI agents handle FAQs, product consults, and order flows 24/7 based on your training data. With Smax AI, you can set up automated replies, remarketing campaigns, and lead captures to grow your audience - without coding. Built-in modules like loyalty cards, lucky wheels, and dynamic forms keep customers engaged and coming back. Smax AI also integrates directly with Meta Ads to sync customer actions for better targeting and ROAS, and works with the tools you already use. Whether you're running social commerce, eCommerce, or local business support, Smax AI helps you sell, support, and scale smart.Starting Price: $25/month -
37
chatlyn
chatlyn
Communicate with your customers on the channels they prefer. Whether it’s a reservation, concierge, room service, etc. – no message is lost and at the same time assigned to the right team in our ticketing system. The server location and storage of your customer data meet the latest standards. So you can communicate with your customers with peace of mind. Your team is on the road a lot? No problem, our Android and iOS apps are available in the official stores for your team to answer any message on the go.Starting Price: €49 per month -
38
Atom
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp. -
39
Context to Call
Context to Call
Context to Call embeds call, SMS, and email icons directly on your product and service pages. Website and app visitors tap an icon and instantly connect with your team. Every conversation carries full browsing context: the product viewed, cart value, traffic source, and location. Conversations route to the right human or AI agent automatically. AI agents cover 30+ languages, 24/7. Browser-based calling means zero international fees. Works with Shopify, Magento, WordPress, and custom web/mobile apps. Features include role-based access control for distributed teams, missed interaction capture, and product-level analytics. Goes live in minutes. Pricing is based on minutes, SMS, and emails. Context to Call plugs into your current stack as a last-mile conversion layer without replacing anything.Starting Price: $5/month -
40
Mio
Mio
Seamlessly chat with external contacts. Mio syncs communication across Slack, Microsoft Teams, and Cisco Webex Teams. Effortlessly chat with an unlimited number of customers, clients, and partners. Collaborate with customers as you would with colleagues. Reach customers in the messaging app they use, from the app you use. Keep an open line of communication when collaborating on projects. Chat in one place, not all over the place. Say goodbye to worrying about shadow IT and too many guest accounts. Authorize the Mio app and invite external contacts in minutes. Join as many universal channels as you'd like. First three universal channels you create are free. Microsoft Teams, Slack, and Webex Teams users can directly message each other from their preferred chat app. Synchronize channels and spaces so you and your colleagues are always on the same page. Mio syncs all the features your teams depend on everyday. Mio securely integrates with your messaging platforms.Starting Price: $99 per month -
41
Text
Text Inc.
Text is an AI customer service platform - AI agent, live chat, and help desk in one place. Provide support, capture leads, and convert tickets into sales. Text surfaces buying signals in ordinary chats. Your team can monetize them before the moment passes. • AI agent: resolves routine tasks, so your team handles only the chats that need a human • Live chat: triggers proactive chats based on visitor behavior, so browsers buy before they leave • Help desk: routes chats to right agents with full context, so nothing gets lost • Copilot: surfaces reply suggestions and customer history on demand, so every response is accurate and fast • Lead capture: qualifies visitors and collects details after hours, so follow-ups start with context • Workflows: connects Text to other tools, so routing, tagging, and follow-ups run automatically Service that resolves faster, captures more, and turns tickets into sales. Trusted by 35,000+ companies. Free for 14 days.Starting Price: $25 per month -
42
Activechat
Activechat, Inc.
Complete conversational AI toolbox to help customer care teams provide top-level service for their clients. Smart AI chatbots - to automate repetitive customer service conversations with smart visual chatbot builder, and improve the productivity of your human teams. Live chat CRM - to handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the complete history of your customer communication. Conversational intelligence - to find the right words for every customer, grow sales and increase CSAT with conversational AI. Analyze conversations to predict conversions and reach out pro-actively. We believe that friends don't need support tickets to help friends!Starting Price: $49.00/month -
43
Conversity
Aumenta Global Services
Integrate Conversity with your Facebook Messenger and create the most complete customer engagement tool ever. With Conversity at the backend, you can route & distribute incoming chats to your internal teams, manage offline chats, transfer chats amongst your teams, create multi-party conferences etc. With a ton of enterprise-class features Conversity is one of the most advanced & complete customer engagement solutions for Facebook Messenger. With Conversity, you can build custom, interactive, multi-level menus options to help your customers route chats to appropriate teams or departments. You can send info text via the menu options or gather user input before sending the chat to your support team. Conversity integrates with all popular CRM & LMS (Leads Management Systems) like Salesforce, Zendesk, Microsoft Dynamics, Oracle CRM, Hubspot, Marketo, Freshdesk, Zoho, SugarCRM. Conversity also integrates with Content Management Systems like WordPress, Joomla, Magento, etc.Starting Price: $99.00/month/user -
44
Helpmonks
Helpmonks
Save time and money with our team collaboration tool. We unified shared mailbox, customer management, live chat, email marketing tools, and marketing automation tools to help your business succeed. Our team email management tools make it easy to get your whole business on the same page and boost team productivity. Collaborate in yourshared inbox. Delegate emails, add private email notes for you and your team, and much more. Collision detection prevents duplicate replies to your customer responses. However, Helpmonks is so much more than a team inbox. With Helpmonks, you also get advanced contact management with a complete customer conversation history. Plus, add our live chat tool and email marketing platform to boost sales and business growth. Reach more customers, nurture leads, and build customer loyalty with our email automation tool. Automatically send an email drip campaign based on your customer's behavior with ease with the Helpmonks marketing automation software.Starting Price: $9 per month -
45
URVA Connect
URVA
"URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, INstagram DM, twitter, Telegram, SMS, and more. By allowing customers to communicate with your teams on any messaging service, URVA Connect ensures that all interactions are collected in one place, making it easier to build engaging relationships between your firm and your customers. With URVA Connect, customers have one single number to connect to, and they can connect from any medium of their preference. For the sales officers, all messages are consolidated on a single platform, meaning that there is no loss of data when a relationship manager leaves, and that they can easily continue conversations across multiple channels. The platform's collection of data allows organizations to develop an in-depth understanding of their customers, which is essential for building and maintaining long-term Customer relationships. -
46
Teamline
Teamline
Turn conversations into actions at the click of a button – create, assign and manage tasks in Slack. Teamline eliminates the need for clunky, time-consuming project management software. It gives everybody in your Slack team a complete view of tasks assigned to them, across many projects. You can track and assign tasks, directly from Slack. Avoid important decisions being lost in chat history, and make your conversations actionable. Automate common workflows with templated projects, tasks and checklists. Get an entire view of everything happening in your team, to ensure you're all staying on track. Teamline gives everybody in your Slack team a complete view of tasks assigned to them, across many projects.Starting Price: $49 per month -
47
TWT Chat
TWT
TWT Chat | AI Customer Service | 24/7 Global Support. TWT Chat is an AI-powered customer service solution that provides real-time, multi-channel support worldwide. With smart automation, businesses can enhance customer experience and drive growth anytime, anywhere. Key Benefits: Free to use. Boosts conversions through behavior-based marketing triggers. Enhances satisfaction with 24/7 multilingual AI support. Improves operational efficiency with centralized data and automation. Offers real-time analytics for smarter business decisions.Starting Price: $5/month -
48
Conduit AI
Conduit AI
Conduit is an AI platform focused on building, deploying, and managing conversational agents for customer support and sales across multiple channels (text, voice, email, chat, SMS) while unifying all interactions into a single thread. It supports orchestration of multi-step conversational workflows, integrates external tools and knowledge bases, and ensures agents act in compliance with SOPs and data policies. Conversations that exceed the AI’s capability are escalated into a unified inbox where human staff can intervene, teach, and improve the agent over time. Conduit offers a no-code or low-code workflow builder, reporting and insights to monitor performance, and multi-channel integration (e.g., Twilio, Shopify, Slack). It supports voice AI (e.g., handling calls), knowledge base syncing, custom tool access, and real-time context awareness. The platform is engineered for enterprises with features like policy compliance, stress testing, and enterprise security.Starting Price: $500 per month -
49
TribalBase
TribalBase
Ask questions, and get answers based on your conversation history. We turn conversations from your channels and provide answers for every person in your company. Our Slack bot is ready to answer questions about anything that has been recorded in your Slack history. Streamlines communication by capturing essential technical discussions, bug reports, and code snippets. An organized knowledge base accelerates problem-solving, onboarding, and project handoffs, ultimately boosting your team. Centralized repository of crucial deal insights, client conversations, and best practices. Tribalbase enables seamless knowledge sharing, empowering your team to close deals faster and foster stronger customer relationships.Starting Price: $29 per month -
50
ReFrame Engage
WSD Digital
Advanced conversational intelligence for unparalleled customer experience. Context-aware solutions to provide the best customer experience within a single powerful platform. Services are enabled by seamless, and hassle-free multi-channel interactions with your customers. Empowered, context-aware interactions to build relationships with your customers. Engage is a platform that enables one-stop context-aware communication and collaboration for any industry looking to improve and streamline their customer interactions for any business services while driving great customer experiences. The solution empowers employees to deliver effectively from anywhere, anytime using any mobile device. A requirement assessment questionnaire that identifies your unique needs. Configure staff, departments, divisions, and locations, and appointment time-slot creation. Create service time-slots at the level of any entity (staff/dept/location) with intervals suited for your business or service.
