Audience

Businesses and stores requiring a solution to increase sales and manage support effortlessly

About DelightChat

Reply to customers across all channels from one unified dashboard. Send promotional broadcasts using Official WhatsApp API and grow your sales. Automate abandoned carts recovery, send order notifications, and verify cash on delivery orders using WhatsApp. Say hello to DelightChat, a customer service and marketing tool tailor-made for eCommerce brands that use WhatsApp, Instagram, and other modern channels. Combine that with WhatsApp marketing, and you now have everything you need to grow your D2C brand. Save countless hours & have peace of mind by never missing a customer query across any channel like WhatsApp, email, FB & IG comments, Messenger, Instagram DMs, and live chat. Using Official WhatsApp API, send broadcasts to your customer's list. Thanks to high deliverability and read rates, brands are seeing up to 26x ROI on WhatsApp marketing spend and 7.1x higher conversions than email.

Pricing

Free Trial:
Free Trial available.

Integrations

API:
Yes, DelightChat offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

DelightChat
India
www.delightchat.io

Videos and Screen Captures

DelightChat Screenshot 1
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Product Details

Platforms Supported
Cloud
iPhone
iPad
Training
Documentation
Live Online
Support
24/7 Live Support
Online

DelightChat Frequently Asked Questions

Q: What kinds of users and organization types does DelightChat work with?
DelightChat works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does DelightChat support in their product?
DelightChat supports these languages: English.
Q: What kind of support options does DelightChat offer?
DelightChat offers support via 24/7 live support and online.
Q: What other applications or services does DelightChat integrate with?
DelightChat integrates with: Facebook Messenger, Facebook, Gmail, Instagram, Shopify, and WhatsApp.
Q: Does DelightChat have an API?
Yes, DelightChat has an API.
Q: Does DelightChat have a mobile app?
Yes, DelightChat has a mobile app for iPad and iPhone.
Q: What type of training does DelightChat provide?
DelightChat provides training in the form of documentation and live online.
Q: Does DelightChat offer a free trial?
Yes, DelightChat offers a free trial.

DelightChat Product Features

Customer Communications Management

Print Management Not Supported
Batch Communications Not Supported
Template Management Not Supported
On-Demand Communications Not Supported
Video Content Not Supported
Multi-Channel Communications Not Supported
Personalization Not Supported
Interactive Content Not Supported
Email Distribution Not Supported
Chat / Messaging Not Supported
Content Management Not Supported

Live Chat

Offline Form Not Supported
Geo Targeting Not Supported
Transfers / Routing Not Supported
Third Party Integration Not Supported
Canned Responses Not Supported
Website Visitor Tracking Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Customizable Branding Not Supported

WhatsApp Marketing

Multi-Language Support Not Supported
Reporting / Analytics Not Supported
Alerts Not Supported
Autoresponder Not Supported
Bulk Messaging Not Supported
API Not Supported
Campaign Management Not Supported
Contact Management Not Supported

DelightChat Additional Categories