Audience

Companies searching for a platform that manages chat operations between sales and customers

About Atom

Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp.

Pricing

Free Trial:
Free Trial available.

Integrations

Ratings/Reviews

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Company Information

Atom
Founded: 2018
Panama
atomchat.io

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online

Atom Frequently Asked Questions

Q: What kinds of users and organization types does Atom work with?
Q: What languages does Atom support in their product?
Q: What kind of support options does Atom offer?
Q: What other applications or services does Atom integrate with?
Q: What type of training does Atom provide?
Q: Does Atom offer a free trial?

Atom Product Features

Conversational AI

Contextual Guidance Supported
Intent Recognition Supported
Omni-Channel Supported
Pre-configured Bot Supported
Speech Recognition Supported
Code-free Development Not Supported
For Developers Not Supported
Multi-Languages Not Supported
On-Screen Chats Not Supported
Reusable Components Not Supported
Sentiment Analysis Not Supported
Speech Synthesis Not Supported
Virtual Assistant Not Supported

Customer Communications Management

Batch Communications Supported
Chat / Messaging Supported
Content Management Supported
Multi-Channel Communications Supported
Personalization Supported
Template Management Supported
Email Distribution Not Supported
Interactive Content Not Supported
On-Demand Communications Not Supported
Print Management Not Supported
Video Content Not Supported

Live Chat

Canned Responses Supported
Customizable Branding Supported
Offline Form Supported
Third Party Integration Supported
Transfers / Routing Supported
Geo Targeting Not Supported
Proactive Chat Not Supported
Screen Sharing Not Supported
Website Visitor Tracking Not Supported