Audience
Customer care teams and leaders
About Activechat
Complete conversational AI toolbox to help customer care teams provide top-level service for their clients.
Smart AI chatbots - to automate repetitive customer service conversations with smart visual chatbot builder, and improve the productivity of your human teams.
Live chat CRM - to handle all your channels (website, Facebook, SMS and Telegram) in a single live chat app and track the complete history of your customer communication.
Conversational intelligence - to find the right words for every customer, grow sales and increase CSAT with conversational AI. Analyze conversations to predict conversions and reach out pro-actively.
We believe that friends don't need support tickets to help friends!
Other Popular Alternatives & Related Software
IBM watsonx Assistant
IBM watsonx Assistant (Formerly Watson Assistant) is a market-leading enterprise conversational AI platform that allows you to build intelligent virtual and voice assistants that can provide customers with fast, consistent and accurate answers across any messaging platform, application, device or channel. Using artificial intelligence and large language models, watsonx Assistant learns from customer conversations, improving its ability to resolve issues the first time while removing the frustration of long wait times, tedious searches and unhelpful chatbots.
Most chatbots try to mimic human interactions, frustrating customers when a misunderstanding arises. IBM watsonx Assistant is more than a chatbot. It knows when to search for an answer from a knowledge base, when to ask for clarity and when to direct users to a human agent for more assistance. And since it can be deployed in any cloud or on-premises environment – smarter AI is finally available wherever you need it.
Learn more about IBM watsonx Assistant
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms.
Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support.
When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat.
Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.
Learn more about Social Intents
Zoho SalesIQ
Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience.
It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all.
The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use.
SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses of
Learn more about Zoho SalesIQ
Tidio
Tidio is a leading customer service platform that combines live chat, chatbot automation, and AI agents to help businesses deliver fast, effective customer interactions at scale. Recognized for its robust automation capabilities and user-friendly design, Tidio is trusted by over 800,000 of businesses worldwide.
Engage visitors via real-time chat and unify conversations across email, Messenger, Instagram, and more—all from one dashboard.
Track, manage, and resolve issues efficiently with built-in ticketing tools that complement chatbot and live agent workflows.
Use the no-code visual chatbot builder to create custom flow to collect leads, answer FAQs, and automate communication.
Deploy the conversational AI agent, Lyro and resolve up to 64% of customer support queries using natural language understanding.
Easy to deploy and operate—no coding skills required. GDPR-compliant and secure. Proven scalability for eCommerce, SaaS, and service industries. 7-day free trial available.
Learn more about Tidio
Pricing
Starting Price:
$49.00/month
Pricing Details:
Forever free plan (up to 100 bot users per month, limited features), Team plan starts at $49 and scales as the number of monthly conversations grow.
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Company Information
Activechat, Inc.
Founded: 2017
United States
activechat.ai
Videos and Screen Captures
Other Useful Business Software
Build Agents and Models on One Platform
Gemini Enterprise Agent Platform is Google Cloud's comprehensive platform for developers to build, scale, govern, and optimize agents and models. Choose from Google's most advanced models and third-party models like Anthropic's Claude Model Family.
Product Details
Platforms Supported
Cloud
Training
Documentation
Live Online
Webinars
In Person
Support
Phone Support
24/7 Live Support
Online
Activechat Frequently Asked Questions
Q: What kinds of users and organization types does Activechat work with?
Activechat works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Activechat support in their product?
Activechat supports these languages: English.
Q: What kind of support options does Activechat offer?
Activechat offers support via phone support, 24/7 live support, and online.
Q: What other applications or services does Activechat integrate with?
Activechat integrates with: Easyflow, Evidence, Facebook Messenger, Google Calendar, Google Sheets, Hyperise, Integrately, KonnectzIT, Pabbly Connect, Shopify, Stackreaction, Telegram, Twilio, Walletly, WiserNotify, WooCommerce, and Zapier.
Q: Does Activechat have an API?
Yes, Activechat has an API.
Q: What type of training does Activechat provide?
Activechat provides training in the form of documentation, live online, webinars, and in person.
Q: Does Activechat offer a free trial?
Yes, Activechat offers a free trial.
Q: How much does Activechat cost?
Pricing for Activechat starts at $49.00/month.
Q: What pricing for support is available for Activechat?
Activechat offers support included with purchase and additional fee / premium available.
Q: What pricing for training is available for Activechat?
Activechat offers training included with purchase and additional fee / premium available.
Activechat Product Features
Conversational AI
Code-free Development
Supported
Contextual Guidance
Supported
For Developers
Supported
Intent Recognition
Supported
Multi-Languages
Supported
Omni-Channel
Supported
On-Screen Chats
Supported
Pre-configured Bot
Supported
Reusable Components
Supported
Sentiment Analysis
Supported
Speech Recognition
Supported
Virtual Assistant
Supported
Speech Synthesis
Not Supported
Activechat Verified User Reviews
Write a Review-
Probability You Would Recommend? 2 out of 10
"BAD TEAM AND PRODUCT!" 1 out of 5 stars Posted 2021-05-30
Pros: The app has lots of potential and seemed like the team was honest in beginning, but then Andrew (CEO) ruined everything.
Cons: Bad team, promised things for lifetime deal and never delivered. Lied to its customers that is why so many negative reviews through out internet.
But as to app, CON - UI AND UX. WORST EVER!Overall: Great potential lost by horrible team. This could have been a Manychat killer, but the team was not able to deliver it.
Read More... -
Probability You Would Recommend? 10 out of 10
"Amazing" 5 out of 5 stars Posted 2020-04-18
Pros: Absolutely stunned by how simple this platform is to use. Such a cool way to use automation for chats.
Cons: Not much I dislike about it over then a small learning curve.
Overall: Very powerful way to automate your Facebook pages and messaging with all your followers on your pages.
Read More...
- Previous
- You're on page 1
- Next
