Audience

Ecommerce brands, SMBs, and customer support or sales teams wanting a tool to unify communications, automate repetitive tasks, improve response times, and get insight into cross-channel customer behavior

About SaleSmartly

SaleSmartly is an AI-powered omnichannel customer communication platform that centralizes messaging, support, sales, and analytics. It connects channels like live chat, WhatsApp (including Business API), Facebook Messenger, Instagram, TikTok, Telegram, LINE, VKontakte, and WeChat into one unified dashboard. Features include automation of repetitive support tasks to reduce response times, workflow tools for routing and assigning messages internally, a shared customer database tracking interactions and browsing history, real-time translation to bridge language gaps, and dashboards to analyze metrics, trends, and channel/customer/channel-level performance. It supports templates and guided tools for ecommerce, B2B lead response, and personalized messaging. Security/privacy certifications are emphasized (ISO 27001, ISO 27701). SaleSmartly also offers collaboration features so teams can work together on customer conversations.

Pricing

Starting Price:
$12.72 per month
Free Version:
Free Version available.

Integrations

API:
Yes, SaleSmartly offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

SaleSmartly
United States
www.salesmartly.com

Videos and Screen Captures

SaleSmartly Screenshot 1
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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
24/7 Live Support
Online

SaleSmartly Frequently Asked Questions

Q: What kinds of users and organization types does SaleSmartly work with?
SaleSmartly works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does SaleSmartly support in their product?
SaleSmartly supports these languages: English.
Q: What kind of support options does SaleSmartly offer?
SaleSmartly offers support via 24/7 live support and online.
Q: What other applications or services does SaleSmartly integrate with?
SaleSmartly integrates with: Facebook Messenger, Instagram, LINE, Meta AI, PartnerShare, Telegram, TikTok, VK, WeChat, and WhatsApp.
Q: Does SaleSmartly have an API?
Yes, SaleSmartly has an API.
Q: Does SaleSmartly have a mobile app?
Yes, SaleSmartly has a mobile app for iPhone, iPad, and Android.
Q: What type of training does SaleSmartly provide?
SaleSmartly provides training in the form of documentation, live online, and videos.
Q: How much does SaleSmartly cost?
Pricing for SaleSmartly starts at $12.72 per month.

SaleSmartly Product Features

Customer Communications Management

Print Management Not Supported
Batch Communications Not Supported
Template Management Not Supported
On-Demand Communications Not Supported
Video Content Not Supported
Multi-Channel Communications Not Supported
Personalization Not Supported
Interactive Content Not Supported
Email Distribution Not Supported
Chat / Messaging Not Supported
Content Management Not Supported