Audience

Salesforce brands interested in a powerful omnichannel suite

About 1440

The Omnichannel Suite for Salesforce Brands.

Build experiences once and deploy them on many channels with the only Salesforce Native tool to streamline customer engagement across the entire journey. All of your customer-facing teams will be empowered with new opportunities to monetize while improving customer experience.

Meet customers where they are without leaving where you are. Design multi-channel experiences from a single view, and complete your omnichannel management by adding Instagram, Review Channels, TikTok, Support Emails and more.

Using Einstein Bots helps to qualify customer information, handle common inquiries and deflect calls prior to agent handoff. Further enrich the customer experience with rich features like images, carousels, emojis, scheduling, location sharing and the automatic two-way translation of messages.

Scale personalization across departments and channels by leveraging customer data and order history that already lives in Salesforce.

Integrations

Ratings/Reviews

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ease 0.0 / 5
features 0.0 / 5
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Company Information

1440
Founded: 2009
United States
www.1440.io

Videos and Screen Captures

1440 Screenshot 1
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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

1440 Frequently Asked Questions

Q: What kinds of users and organization types does 1440 work with?
Q: What languages does 1440 support in their product?
Q: What other applications or services does 1440 integrate with?
Q: What type of training does 1440 provide?

1440 Product Features

Customer Communications Management

Print Management Not Supported
Batch Communications Not Supported
Template Management Not Supported
On-Demand Communications Not Supported
Video Content Not Supported
Multi-Channel Communications Not Supported
Personalization Not Supported
Interactive Content Not Supported
Email Distribution Not Supported
Chat / Messaging Not Supported
Content Management Not Supported

Customer Engagement

Content Syndication Not Supported
Live Chat Not Supported
Feedback Collection Not Supported
Churn Management Not Supported
Analytics Not Supported
Community Management Not Supported
Gamification Not Supported
Video Content Not Supported
Communication Management Not Supported

Customer Service

Live Chat Not Supported
Appointment Management Not Supported
Self Service Portal Not Supported
Queue Management Not Supported
Workflow Management Not Supported
Surveys & Feedback Not Supported
Knowledge Base Not Supported
Alerts / Escalation Not Supported
Performance Metrics Not Supported
Call Center Management Not Supported
Virtual Assistant Not Supported
Social Media Integration Not Supported
Email Management Not Supported

Logistics

Transportation Management Not Supported
Order Management Not Supported
Cross Docking Not Supported
Container Tracking Not Supported
Fleet Management Not Supported
Purchasing Not Supported
3PL Not Supported
Scheduling Not Supported
Inventory Management Not Supported
Shipping Management Not Supported
Barcoding / RFID Not Supported
CRM Not Supported

Multi-Channel eCommerce

Data Synchronization Not Supported
Order Management Not Supported
Social Commerce Not Supported
Catalog Management Not Supported
Promotions Management Not Supported
Returns Management Not Supported
Marketplace Integration Not Supported
SEO Management Not Supported
Email Marketing Not Supported
Channel Management Not Supported
Shopping Cart Not Supported
Mobile Commerce Not Supported
Inventory Management Not Supported

Order Management

Order Fulfillment Not Supported
Catalog Management Not Supported
Back Order Management Not Supported
Recurring Orders Not Supported
Order Tracking Not Supported
Returns Management Not Supported
Special Order Management Not Supported
Inventory Management Not Supported
Shipping Management Not Supported
Order Entry Not Supported

Personalization

Recommendation Engine Not Supported
Website Personalization Not Supported
Abandoned Cart Saver Not Supported
Contextual Targeting Not Supported
Experience Management Not Supported
Campaign Segmentation Not Supported
Behavioral Targeting Not Supported
Account Based Marketing Not Supported
A/B Testing Not Supported
Content Analytics Not Supported
Customer Profiles Not Supported

Reputation Management

Response Management Not Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Gamification Not Supported
Campaign Management Not Supported
Review Generation Not Supported
Social Media Metrics Not Supported
Social Media Monitoring Not Supported
White Label Not Supported

Review Management

Social Sharing Not Supported
Response Management Not Supported
Review Monitoring Not Supported
Sentiment Analysis Not Supported
Review Notification Not Supported
Campaign Management Not Supported
Dashboard Not Supported
Review Request Not Supported
Negative Feedback Management Not Supported
White Label Not Supported

Shipping

Shipment Tracking Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Ocean Shipping Not Supported
Ground Shipping Not Supported
Import / Export Not Supported
Air Shipping Not Supported
Quotes / Estimates Not Supported
Parcel Shipping Not Supported
Warehouse Management Not Supported
Freight Shipping Not Supported