Audience

Wholesale Distributors, B2B eCommerce, Multichannel Sellers

About Systum

Become a world-class business through a single operating platform. Systum helps you to manage inventory, operations, sales and customer service all from a single software application. Then, use the power of business intelligence that comes from real-time customer data to transform your growing wholesale distribution business into a highly-profitable enterprise.

Pricing

Starting Price:
$625/month
Pricing Details:
For pricing details, visit https://www.systum.com/pricing/
Free Trial:
Free Trial available.

Integrations

Ratings/Reviews - 1 User Review

Overall 5.0 / 5
ease 4.0 / 5
features 5.0 / 5
design 5.0 / 5
support 5.0 / 5

Company Information

Systum, Inc.
Founded: 2014
United States
systum.com

Videos and Screen Captures

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Product Details

Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Training
Documentation
Live Online
Webinars
Support
Phone Support
Online

Systum Frequently Asked Questions

Q: What kinds of users and organization types does Systum work with?
Q: What languages does Systum support in their product?
Q: What kind of support options does Systum offer?
Q: What other applications or services does Systum integrate with?
Q: Does Systum have a mobile app?
Q: What type of training does Systum provide?
Q: Does Systum offer a free trial?
Q: How much does Systum cost?

Systum Product Features

Business Intelligence

Ad Hoc Reports Supported
Benchmarking Supported
Budgeting & Forecasting Supported
Dashboard Supported
Data Analysis Supported
Key Performance Indicators Supported
Performance Metrics Supported
Profitability Analysis Supported
Strategic Planning Supported
Trend / Problem Indicators Supported
Visual Analytics Supported
Natural Language Generation (NLG) Not Supported
Predictive Analytics Not Supported

CRM

Territory Management Not Supported
Quotes / Proposals Not Supported
Lead Scoring Not Supported
Call Logging Not Supported
Social Media Integration Not Supported
Segmentation Not Supported
Document Storage Not Supported
Email Marketing Not Supported
Calendar/Reminder System Not Supported
Task Management Not Supported
Internal Chat Integration Not Supported
Mobile Access Not Supported
Marketing Automation Integration Not Supported

Customer Engagement

Analytics Supported
Churn Management Not Supported
Communication Management Not Supported
Community Management Not Supported
Content Syndication Not Supported
Feedback Collection Not Supported
Gamification Not Supported
Live Chat Not Supported
Video Content Not Supported

Customer Experience

Analytics Supported
Multi-Channel Collection Supported
Action Management Not Supported
Customer Segmentation Not Supported
Dashboard Not Supported
Feedback Management Not Supported
Knowledge Management Not Supported
Sentiment Analysis Not Supported
Survey Management Not Supported
Text Analysis Not Supported
Trend Analysis Not Supported

Dashboard

Annotations Supported
Data Source Integrations Supported
Functions / Calculations Supported
Interactive Supported
KPIs Supported
Private Dashboards Supported
Public Dashboards Supported
Scorecards Supported
Themes Supported
Visual Analytics Supported
Widgets Supported
OLAP Not Supported

Distribution

Barcoding / RFID Supported
Import / Export Management Supported
Inventory Management Supported
Order Management Supported
Purchasing Supported
Returns Management Supported
Sales Forecasting Supported
Shipping Management Supported
Warehouse Management Supported

ERP

Accounting Integration Supported
Accounting Management Supported
Dashboard Supported
Distribution Management Supported
Enterprise Asset Management Supported
Financial Management Supported
HR Management Supported
Inventory Management Supported
Order Management Supported
Project Management Supported
Purchase Order Management Supported
Purchasing Supported
Reporting/Analytics Supported
Supply Chain Management Supported
Warehouse Management Supported
CRM Not Supported
Sales Management Not Supported

Inventory Control

Allocation Supported
Item Management Supported
Order Management Supported
Supplier Management Supported
Barcoding Not Supported
Cost Tracking Not Supported
Forecasting Not Supported
Procurement Management Not Supported
Reorder Management Not Supported
SKU / UPC Codes Not Supported
Serial Number Tracking Not Supported

Inventory Management

Alerts/Notifications Supported
Barcoding / RFID Supported
Forecasting Supported
Inventory Optimization Supported
Kitting Supported
Manufacturing Inventory Management Supported
Mobile Access Supported
Multi-Channel Management Supported
Reorder Management Supported
Reporting/Analytics Supported
Retail Inventory Management Supported
Supplier Management Supported
Warehouse Management Supported
Product Identification Not Supported

Multi-Channel eCommerce

Catalog Management Supported
Channel Management Supported
Data Synchronization Supported
Email Marketing Supported
Inventory Management Supported
Marketplace Integration Supported
Mobile Commerce Supported
Order Management Supported
Promotions Management Supported
Returns Management Supported
SEO Management Supported
Shopping Cart Supported
Social Commerce Supported

Order Entry

Remote Order Entry Not Supported
Order Management Not Supported
Order Fulfillment Not Supported
Back Order Management Not Supported
Customer Database Not Supported
Inventory Management Not Supported
Real Time Order Entry Not Supported
Shipping Management Not Supported
Warehouse Management Not Supported

Order Management

Back Order Management Supported
Catalog Management Supported
Inventory Management Supported
Order Entry Supported
Order Fulfillment Supported
Order Tracking Supported
Recurring Orders Supported
Returns Management Supported
Shipping Management Supported
Special Order Management Supported

Quoting

Proposal Management Not Supported
Pricing Management Not Supported
Customer Accounts Not Supported
Contact Management Not Supported
Forms Creation Not Supported
Product Configurator Not Supported
Catalog Management Not Supported
Customizable Branding Not Supported
Client Portal Not Supported
Discount Management Not Supported
Automated Quoting Not Supported

Sales Enablement

Proposal Management Not Supported
Performance Management Not Supported
Contact Management Not Supported
Training Management Not Supported
Lead Management Not Supported
Collaboration Not Supported
Territory Management Not Supported
Goals / Quota Management Not Supported
Presentation Management Not Supported
Document Management Not Supported
Meeting Management Not Supported
Content Management Not Supported

Sales Forecasting

Dashboard Supported
Graphical Data Presentation Supported
Performance Metrics Supported
Sales Trend Analysis Supported
Competitor Analysis Not Supported
Correlation Analysis Not Supported
Dynamic Modeling Not Supported
Exception Reporting Not Supported
Modeling & Simulation Not Supported
Statistical Analysis Not Supported

Shipping

Shipment Tracking Not Supported
Bills of Lading Not Supported
Container Shipping Not Supported
Ocean Shipping Not Supported
Ground Shipping Not Supported
Import / Export Not Supported
Air Shipping Not Supported
Quotes / Estimates Not Supported
Parcel Shipping Not Supported
Warehouse Management Not Supported
Freight Shipping Not Supported

Supply Chain Management

Order Management Not Supported
Transportation Management Not Supported
Supplier Management Not Supported
Sales & Operations Planning Not Supported
Import / Export Management Not Supported
Inventory Management Not Supported
Warehouse Management Not Supported
Electronic Data Interchange Not Supported
Shipping Management Not Supported
Demand Planning Not Supported
Order Fulfillment Not Supported

eCommerce

CRM Supported
Catalog Management Supported
Channel Management Supported
Customer Accounts Supported
Data Security Supported
Email Marketing Supported
Inventory Management Supported
Kitting Supported
Mobile Access Supported
Multi-Store Management Supported
Order Management Supported
Product Configurator Supported
Promotions Management Supported
Returns Management Supported
Reviews Management Supported
SEO Management Supported
Shopping Cart Supported
Templates Supported
Loyalty Program Not Supported

Systum Additional Categories

Systum Verified User Reviews

Write a Review
  • Mark K.
    Manager
    Used the software for: 6-12 Months
    Frequency of Use: Daily
    User Role: User
    Company Size: 500 - 999
    Design
    Ease
    Features
    Pricing
    Support
    Probability You Would Recommend?
    1 2 3 4 5 6 7 8 9 10

    "unified our operations"

    Posted 2019-12-25

    Pros: Using a single application instead of half a dozen to manager our operation has saved countless hours. Instead of stringing together reports from different systems that have different formatting etc. I can manage inventory from one central hub.

    Cons: none of it is bad i think the portion that could be improved is the crm, but we also use another sales CRM so I don't mind it.

    Overall: I'm happy with all my information in one place so that i can make good business decisions without having to struggle to make reports or navigate a handful of different systems.

    Read More...
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