Audience
eCommerce businesses, Shopify stores that seek for customer support solution and increase sales from chats
About NestDesk
NestDesk is an omnichannel customer service software built for Shopify stores. It powers your business to deliver excellent support and unlock more sales from every customer conversation. Using NestDesk, you can easily manage messages across all channels, view customer profiles and order history in one place. No need to switch between multiple tabs, you can create, edit Shopify orders and send the checkout link to customers within NestDesk. Support more customers in less time and increase customer satisfaction with useful features like macro (template response), tags, auto-assign, private notes, etc. Provide key metrics and actionable insights for making your business decision.
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Pricing
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
NestScale
Founded: 2022
Singapore
nestscale.com
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Videos
Support
Phone Support
Online
NestDesk Frequently Asked Questions
Q: What kinds of users and organization types does NestDesk work with?
NestDesk works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does NestDesk support in their product?
NestDesk supports these languages: English.
Q: What kind of support options does NestDesk offer?
NestDesk offers support via phone support and online.
Q: What other applications or services does NestDesk integrate with?
NestDesk integrates with: Facebook Messenger and Shopify.
Q: Does NestDesk have a mobile app?
Yes, NestDesk has a mobile app for iPad, iPhone, and Android.
Q: What type of training does NestDesk provide?
NestDesk provides training in the form of documentation, live online, and videos.
Q: Does NestDesk offer a free trial?
Yes, NestDesk offers a free trial.
