Audience
AI-based cloud and on premise solution for faster and more personalized customer support that helps call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking and retail
About Whelp
Whelp is an AI-based cloud and on premise solution for faster, more personalized customer support. Call centers, BPOs, inbound and outbound sales teams from airlines, healthcare, education, insurance, banking, retail and etc. Deliver personalized support across all channels from one screen. Build life-long customer relationships. Use our live chat to connect with valuable leads on your website when you’re online, and automate capturing their info when you’re not: our Chabot is at your service. Engage in meaningful conversations with customers in real time to increase loyalty. Pick things up right where they left off last - no repeat or recap required. Provide outstanding service to your customers where they are, from voice to chat, SMS, email and WhatsApp in a single screen. No add-ons or plug-ins required. Assist your customers quickly with personalized and swift support.
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Pricing
Starting Price:
Free
Pricing Details:
We have 3 packages:
1) Freemium - 3 agents - Free
2) Medium - 10 agents - 500 USD/month
3) Premium - Unlimited agents - 990 USD/month
1) Freemium - 3 agents - Free
2) Medium - 10 agents - 500 USD/month
3) Premium - Unlimited agents - 990 USD/month
Free Version:
Free Version available.
Free Trial:
Free Trial available.
Integrations
Company Information
Whelp
Founded: 2019
United States
whelp.co
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Live Online
In Person
Videos
Support
Phone Support
24/7 Live Support
Online
Whelp Frequently Asked Questions
Whelp Product Features
Chatbot
Call to Action
Context and Coherence
Human Takeover
Inline Media / Videos
Machine Learning
Natural Language Processing
Payment Integration
Prediction
Ready-made Templates
Reporting / Analytics
Sentiment Analysis
Social Media Integration
Customer Communications Management
Batch Communications
Chat / Messaging
Content Management
Email Distribution
Interactive Content
Multi-Channel Communications
On-Demand Communications
Personalization
Video Content
Print Management
Template Management
Customer Service
Alerts / Escalation
Call Center Management
Email Management
Live Chat
Performance Metrics
Queue Management
Social Media Integration
Surveys & Feedback
Virtual Assistant
Appointment Management
Knowledge Base
Self Service Portal
Workflow Management
Live Chat
Canned Responses
Customizable Branding
Geo Targeting
Offline Form
Proactive Chat
Third Party Integration
Transfers / Routing
Website Visitor Tracking
Screen Sharing
Unified Communications
Calendar Management
Call Recording
Call Routing
Chat / Messaging
File Sharing
Mobile Access
Multi-User Collaboration
Audio / Video Conferencing
Fax Management
Voice Mail
