Audience
Companies of all sizes that want to engage with their website visitors, get more qualified leads, increase sales, improve and automate customer service.
About Chaport
Chaport is multi-channel live chat, chatbot and knowledge base software for business, with premium quality and affordable price. It is designed as a modern messenger to make communication with customers as easy and enjoyable as chatting with friends. Chaport is convenient for everyone to use as it has applications for all platforms, be it iOS, Android, Web, Windows, or Mac.
Among the most important features are auto-invitations that will help you engage visitors in the communication process, chatbots that will help you provide support 24/7 and get more qualified leads, and integrations with social networks and messengers that allow support specialists to answer questions from different channels in a single app. Other features include pre-chat form, custom fields, typing insights, saved replies, file sending, detailed visitor info, widget customization, group chats, reports, and even more. It is also possible to integrate Chaport with other apps via Zapier or API.
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Pricing
Starting Price:
$19/month
Pricing Details:
Free plan: $0/ forever, 2 operators
Pro plan: $19/month if paid annually or $25/month if paid monthly; 4 operators included
Unlimited plan: $75/month if paid annually or $99/month if paid monthly; unlimited operators
For more information, please visit our website.
Pro plan: $19/month if paid annually or $25/month if paid monthly; 4 operators included
Unlimited plan: $75/month if paid annually or $99/month if paid monthly; unlimited operators
For more information, please visit our website.
Free Trial:
Free Trial available.
Company Information
Chaport
Founded: 2014
USA
www.chaport.com
Videos and Screen Captures
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Product Details
Platforms Supported
Cloud
Windows
Mac
iPhone
iPad
Android
Training
Documentation
Live Online
Support
Phone Support
Online
Chaport Frequently Asked Questions
Chaport Product Features
Chatbot
Human Takeover
Supported
Ready-made Templates
Supported
Reporting / Analytics
Supported
Call to Action
Not Supported
Context and Coherence
Not Supported
Inline Media / Videos
Not Supported
Machine Learning
Not Supported
Natural Language Processing
Not Supported
Payment Integration
Not Supported
Prediction
Not Supported
Sentiment Analysis
Not Supported
Social Media Integration
Not Supported
Customer Communications Management
Chat / Messaging
Supported
Multi-Channel Communications
Supported
Batch Communications
Not Supported
Content Management
Not Supported
Email Distribution
Not Supported
Interactive Content
Not Supported
On-Demand Communications
Not Supported
Personalization
Not Supported
Print Management
Not Supported
Template Management
Not Supported
Video Content
Not Supported
Customer Engagement
Feedback Collection
Supported
Live Chat
Supported
Analytics
Not Supported
Churn Management
Not Supported
Communication Management
Not Supported
Community Management
Not Supported
Content Syndication
Not Supported
Gamification
Not Supported
Video Content
Not Supported
Customer Service
Knowledge Base
Supported
Live Chat
Supported
Self Service Portal
Supported
Social Media Integration
Supported
Surveys & Feedback
Supported
Alerts / Escalation
Not Supported
Appointment Management
Not Supported
Call Center Management
Not Supported
Email Management
Not Supported
Performance Metrics
Not Supported
Queue Management
Not Supported
Virtual Assistant
Not Supported
Workflow Management
Not Supported
Help Desk
Knowledge Base
Supported
Live Chat
Supported
Multi-Channel Communication
Supported
Real-time Chat
Supported
Self Service Portal
Supported
Alerts / Escalation
Not Supported
Automated Routing
Not Supported
Community Forums
Not Supported
Customizable Branding
Not Supported
Document Storage
Not Supported
Email Integration
Not Supported
IT Asset Management
Not Supported
Incident Management
Not Supported
Interaction Tracking
Not Supported
Known Issue Management
Not Supported
Multiple Brands / Products
Not Supported
Network Monitoring
Not Supported
Service Level Agreement (SLA) Management
Not Supported
Ticket Management
Not Supported
Live Chat
Canned Responses
Supported
Geo Targeting
Supported
Offline Form
Supported
Proactive Chat
Supported
Third Party Integration
Supported
Transfers / Routing
Supported
Website Visitor Tracking
Supported
Customizable Branding
Not Supported
Screen Sharing
Not Supported
