Alternatives to Zaptick
Compare Zaptick alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Zaptick in 2026. Compare features, ratings, user reviews, pricing, and more from Zaptick competitors and alternatives in order to make an informed decision for your business.
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1
Dialpad Support
Dialpad
Dialpad Contact Center is Dialpad's AI-native platform for customer experience — the connective layer where conversations, intelligence, and action come together in real time. At its core, Dialpad Contact Center is the world's first Agentic AI contact center: AI agents that don't just transcribe or summarize, but reason, resolve, and act autonomously across the full customer journey. Instead of routing customers between disconnected tools, Dialpad Contact Center unifies voice, digital, and human agents in one platform, connecting the voice and data silos that have historically kept support teams siloed and reactive. Every interaction becomes part of a compounding intelligence layer. With 775M+ AI recaps and counting, Dialpad Contact Center turns each conversation into operational insight that improves resolution rates, agent productivity, and CX outcomes over time. That intelligence is continuously optimized, governed, and made visible across your organization through Dialpad's Guardian safety layer, ensuring secure, enterprise-grade AI operations at scale. Dialpad Contact Center is built to resolve up to 80% of issues autonomously, reducing operational complexity while giving human agents the context they need for what still requires a human touch. People stay at the core; intelligence sits at the edge, ready to act the moment it's needed. Rather than asking enterprises to take autonomy on faith, Dialpad Contact Center is validated through Dialpad's Proving Ground, so teams can confirm ROI and reliability before committing at scale — a modern alternative to legacy, static bots and fragmented support stacks. -
2
Aircall
Aircall
Aircall is an AI-powered customer communications and intelligence platform that unifies phone, messaging, and call center operations. Designed for sales and support teams, it enhances every interaction with features like AI Voice Agents, real-time conversation coaching, and integrated WhatsApp messaging. With powerful analytics, call recording, and shared inboxes, teams gain clarity and can resolve customer issues faster. The platform is easy to set up, offering quick number claiming, seamless integrations, and customizable workflows. Trusted by over 23,000 companies worldwide, Aircall helps businesses improve connection rates, boost CSAT scores, and streamline onboarding. By combining automation with human-first AI, Aircall reduces busywork so teams can focus on building better customer relationships. -
3
Local Measure Engage
Local Measure
Engage is a pre-built, intelligent, cloud contact center platform that transforms customer service. Built for for Amazon Connect and powered by AWS, Engage combines voice and digital communication channels to improve operational efficiency and deliver valuable insights, Engage uses Generative AI to enhance customer service interactions and create personalized experiences that cater to the changing needs of businesses and their customers. Engage is a Contact Center as a Service (CCaaS), meaning we take care of all updates and improvements with no hardware or expensive agent licenses. Our consumption-based pricing caters to businesses of all sizes. Engage includes Voice, Email, SMS and Facebook Messenger, Instagram DM (Direct Message), Twitter DM (Direct Message), WhatsApp, WeChat LINE, and Web Chat. -
4
Infobip
Infobip
Infobip is a global leader in omnichannel engagement powering a broad range of messaging channels, tools and solutions for advanced customer engagement, authentication and security. With over 700 direct carrier connections and 60+ offices on 6 continents, Infobip is the #1 choice of some of the world's biggest companies to scale their customer communications. We help our clients and partners overcome the complexity of consumer communications, grow their business and enhance customer experience, all in a fast, secure and reliable way. With Infobip, you can achieve deeper customer engagement across the widest selection of local and global channels, including: SMS MMS RCS Live Chat WhatsApp Business Apple Messages for Business Facebook Messenger Instagram Business Telegram Viber Voice / VOIP Video Email -
5
Sendbird
Sendbird
Sendbird is the omnichannel AI agent platform enterprises choose to elevate customer experience, by initiating autonomous support & sales conversations, keeping humans in the loop for complex inquiries, and re-engaging customers with proactive business messages. Combining omnichannel AI and a battle-tested, award-winning communication APIs, Sendbird enables businesses to build AI agents and meaningful customer connections at scale. Sendbird’s AI-powered customer service platform helps businesses deliver scalable, omnichannel support through intelligent AI agents. These agents work seamlessly across channels like mobile apps, web, SMS, and social media, providing instant and proactive assistance to customers 24/7. With the ability to integrate into existing customer support tools, the platform enhances resolution rates, reduces response times, and improves customer experience by offering a unified view of all interactions.Starting Price: $399/month -
6
Podium
Podium
Podium is a comprehensive AI-driven lead management and communication platform utilized by over 100,000 businesses seeking to enhance customer acquisition and retention. At the heart of Podium’s innovation is its AI employee, which ensures businesses respond to incoming leads instantly around the clock, dramatically improving conversion rates and revenue growth. The platform assists businesses in generating more customer reviews, improving their Google rankings, and unifying their lead channels into a single, manageable dashboard. Through the web and mobile applications, businesses can call and text customers, send payment links for quick transactions, and deploy bulk messaging campaigns to boost repeat sales. Podium’s powerful AI-driven automations seamlessly manage customer interactions across multiple communication platforms, providing accurate and timely responses that help drive sales.Starting Price: $399 per month -
7
Social Intents
Social Intents
Social Intents brings AI-powered live chat and chatbot automation directly into the collaboration tools your business already uses—Microsoft Teams, Slack, Google Chat, Zoom, and Webex—so your team can engage website visitors without switching platforms. Easily launch advanced ChatGPT, Gemini, and Claude AI chatbots with one click—no coding required. Automate up to 75% of your customer conversations by training your AI assistant on your website content, help docs, and knowledge base. Deliver fast, intelligent answers to common questions and boost your conversion rates with 24/7 automated support. When customers need a human touch, seamlessly escalate chats to your support or sales team inside your existing collaboration environment. Provide real-time live chat, sales assistance, and after-hours customer support—all from tools like Microsoft Teams, Slack, and Google Chat. Whether you're improving customer satisfaction, or capturing more leads, Social Intents can help.Starting Price: $39 per month -
8
Lime Connect
Lime Connect (formerly Userlike)
Lime Connect is a German AI software solution that enables companies to automate customer communications across all channels and consolidate them into a single omnichannel inbox. AI agents answer inquiries and autonomously handle entire processes. With Copilot, service teams gain an AI assistant with context and suggested responses. A central knowledge base feeds AI Agents and Copilot with the necessary content. With the Workflow Builder, you can create automations for recurring processes and reduce manual work by up to 80%. The Message Center consolidates website chat, email, WhatsApp, and Instagram, allowing you to assign conversations to team members and maintain an overview. Lime Connect also lets you take full advantage of WhatsApp. Use AI agents and workflows to automate inquiries and recurring processes, and proactively reach customers through WhatsApp campaigns. Lime Connect is developed and hosted in Germany, GDPR-compliant, ISO 27001-certified, and EU AI Act-ready.Starting Price: $87.00 per month -
9
Chatfuel
Chatfuel
Chatfuel is an AI-powered chatbot and customer communication automation platform that helps businesses manage conversations across WhatsApp, Instagram, and Facebook. The software enables organizations to create automated messaging workflows for answering customer questions, qualifying leads, scheduling appointments, and following up with prospects. Its AI agents use business-specific knowledge to provide responses, recommend products and services, and guide customers through purchasing decisions. Chatfuel includes a no-code chatbot builder, customizable templates, and automated responses triggered by social media comments, direct messages, and advertising interactions. The platform also provides lead management, appointment booking, payment links, and integrations with customer relationship management systems. Built-in analytics allow businesses to monitor campaign performance, track lead generation activity, and evaluate the effectiveness of their messaging automation.Starting Price: $15.00/month -
10
Kore.ai
Kore.ai
Kore.ai is an enterprise AI platform that enables organizations to build, deploy, manage, and optimize AI agents for customer service and employee productivity use cases. Its Agent Platform, known as Artemis, provides the foundation for creating AI-powered applications, intelligent workflows, and enterprise-grade automation solutions. The platform includes pre-built applications for industries such as banking, healthcare, retail, human resources, recruiting, and IT support. Organizations can also leverage AI agent builders, enterprise search, orchestration tools, and marketplace integrations to accelerate development and deployment. Kore.ai is designed to support large-scale enterprise environments with strong governance, administrative controls, and integration capabilities. By combining AI agents, automation, and business process intelligence, Kore.ai helps enterprises improve operational efficiency and customer experiences. -
11
GetAiPilot
GetAiPilot
GetAiPilot is a no-code automation platform for customer conversations and lead workflows across WhatsApp, Telegram, and voice calling. It provides AI chatbots for WhatsApp Business API, Telegram bots for channels, groups, and direct messages, and voice agents for outbound calls, lead qualification, appointments, and customer service. Teams can automate inquiries, sales funnels, follow-ups, bulk messages, and broadcasts. The platform includes a visual bot builder, CRM-related lead qualification, and analytics and reporting. Example uses include property inquiries, healthcare appointments, ecommerce order updates, education admissions and support, finance lead qualification, and restaurant reservations. It is designed for businesses and nontechnical teams seeking to automate customer-facing sales and support across messaging and phone channels. -
12
Guzli
Guzli
Guzli is an AI chat and voice bot. It answers people on your website, lets them talk on the page, picks up the phone, and can call people back. Same answers. No coding. Works with Shopify, Stripe, Calendly, Zendesk, HubSpot, Salesforce, Slack, WhatsApp.Starting Price: $39/month -
13
ReadyChatAI
ReadyChatAI
ReadyChatAI is a no-code AI chatbot built for Instagram, Facebook and WhatsApp. It automatically replies to messages and comments, recommends products, and books appointments inside the chat around the clock. The chatbot is trained on your business information or your website, so it can answer like someone from your team - no coding or setup required.Starting Price: $14.99/month -
14
SendSeven
SendSeven GmbH
SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.Starting Price: €9 per channel/month -
15
Yonder
TOMIS Holdings
Yonder is a guest engagement platform for tour and activity operators. It combines AI-powered voice and chat assistants with review management and guest communication tools to help businesses answer inquiries, support booking conversations, and stay in touch with customers. Operators can configure automated responses for common questions, route guest requests, and provide service across digital channels. Yonder also collects and manages customer reviews, supports review responses, and gives teams a way to monitor guest feedback. The platform connects with tour-operator reservation systems and communication services, and offers web access along with iOS and Android apps. It is designed for tourism businesses ranging from smaller operators to larger, multi-location teams that need to manage guest questions and feedback before and after a tour or activity.Starting Price: $75/month -
16
Rasayel
Rasayel
Rasayel is a Meta Business Partner committed to solving the real-world communication challenges faced by businesses today. By focusing on WhatsApp, the platform capitalizes on the app's wide adoption & conversational nature to provide businesses with a fast & personal way to connect with customers. With a solid feature set & deep, powerful integrations, Rasayel offers a communication experience that combines ease of use with modern & innovative capabilities. Using Rasayel's shared team inbox, you can manage your customer conversations over WhatsApp, ensure high-quality sales conversations & deliver exceptional customer experiences. Here are some feature highlights: - Quick 3-minute sign-up - Shared Team Inbox with 2-way messaging - WhatsApp Chatbot - WhatsApp Flows: Operational, Notificational & Promotional Flows - Campaigns - Reporting & Analytics - WhatsApp Broadcasts & Bulk Messaging - Open APIs & Webhooks - Automation: Automated Bots & AI Tools - Mobile appsStarting Price: $30/month/user -
17
WaFlow
WaFlow.io
WaFlow is an all-in-one business management and customer engagement platform for businesses, combining WhatsApp and Instagram communication with retail management capabilities. It provides a unified team inbox for managing customer conversations, contacts, broadcasts, product catalogs, and customer engagement. For retail businesses, WaFlow includes product and inventory management, supplier and purchase order management, goods receipts, stock tracking and transfers, stock counts, POS, billing, cash sessions, returns, customer loyalty, and business reports. WaFlow also supports customer segmentation, broadcasts, roles and permissions, analytics, tagging, automated agent assignment, WhatsApp commerce, integrations, REST APIs and webhooks. It helps businesses manage sales, inventory, retail operations, customer support, and customer communication from a single platform.Starting Price: $8/month -
18
Botfay
Botfay
Botfay is a unified business messaging platform that merges WhatsApp, Telegram and Instagram Direct into one shared team inbox. An AI assistant reads every incoming customer message, answers routine questions from a trained knowledge base, qualifies leads by asking clarifying questions, and follows up automatically with customers who go quiet - then hands the conversation to a human teammate the moment a personal touch is needed. Botfay is built for small and medium businesses, agencies and support teams that get heavy inbound traffic across multiple messaging channels and don't want a single message slipping through the cracks. Setup takes minutes: connect an existing WhatsApp Business number, Telegram bot or channel, and Instagram account, and Botfay starts answering right away, with humans free to jump into any conversation at any time. -
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Trengo
Trengo
Customer service software. Streamline all your communication channels into one powerful inbox. Collaborate with your team, automate conversations and deliver amazing customer experiences. Solve all your problems with one inbox. Amazing experiences start with frictionless communication. Power up your work by unifying all channels, unlocking team collaboration and creating productive workflows - all in one organized inbox. Switching screens and logging into multiple inboxes is forever history. Trengo integrates all your favorite communication channels into one inbox. From email to WhatsApp, from voice to our own live chat solution. All communication channels in one inbox. In Trengo, conversations can be easily assigned to the right team or user. By @tagging a colleague, you can leave internal comments and easily collaborate to solve a problem. With one click, you switch to your team chat for 1-on-1 or group communication. Our powerful live chat solution is built to deliver.Starting Price: $22 per agent per month -
20
UChat
Smart Link
UChat is a cloud-based platform for building and managing automated conversations across messaging and social channels. It provides a visual flow builder for creating chatbot interactions, automating lead capture, answering common questions, routing requests and following up with contacts. Businesses can manage conversations in a shared inbox and deploy bots across channels such as Facebook Messenger, Instagram, WhatsApp and website chat. The platform includes AI-assisted responses and knowledge-based agents, plus connections to customer and commerce tools. Teams use UChat for customer service, sales and marketing workflows, appointment or order enquiries, and conversational commerce. Its web application is aimed at agencies and businesses that want to design, publish and maintain chat experiences without building each bot from scratch.Starting Price: $0 -
21
360 Textolic
360 Degree Cloud Technologies Private Limited
360 Textolic is a powerful multichannel messaging solution that enables sales, marketing, and support teams to engage customers directly from their CRM. It supports over 11 communication channels, including SMS, WhatsApp, RCS, Telegram, and Messenger — all managed from a unified platform. With features like bulk and one-to-one messaging, automated scheduling, no-code chatbots, and CRM integration, Textolic helps teams improve response rates and streamline communication without switching tools. Users can personalize campaigns, automate follow-ups, and measure performance with built-in reports and analytics. Ideal for companies using Salesforce, HubSpot, or Zoho, 360 Textolic reduces operational overhead and simplifies outreach at scale. Businesses worldwide rely on it for faster, smarter, and more personalized customer engagement. -
22
Whaticket
Whaticket
Whaticket is a comprehensive CRM platform that centralizes customer communications from WhatsApp, Facebook Messenger, Instagram Direct, and web chat into a single interface, enabling businesses to manage interactions efficiently. It supports multi-agent access, allowing multiple service or sales agents to operate simultaneously using the same WhatsApp number, thereby enhancing response times and customer satisfaction. The platform features advanced automation capabilities, including chatbots for handling frequently asked questions and mass messaging for disseminating information, promotions, and reminders. These tools streamline customer service operations and improve marketing strategies. Whaticket also offers team management functionalities, facilitating organized and controlled workflows among agents. By integrating various communication channels, Whaticket provides a unified solution for businesses aiming to optimize their customer engagement processes.Starting Price: $109 per month -
23
Ambit
Ambit
Ambit is a Conversational AI platform that provides intelligent chatbots, or Digital Employees, to automate conversations with customers 24/7, on any channel, across voice, text and digital avatar. Ambit's Digital Employees automate responses to customer enquiries, increasing the speed of resolution times and reducing customer service costs by eliminating low-value, repetitive tasks. Our clients experience savings of up to 30% in serving their customer enquiries. The platform collects extensive data about your customer’s perceptions and concerns; which gives you the ability to better respond to their needs - now and in the future. We work with some of the world’s leading brands who trust us to build and on-board digital employees that reduce the time to value, create actionable insights and maximise valuable customer interactions. -
24
12Bot
12MONDAY TECHNOLOGIES LLC
Never miss a lead from WhatsApp, Instagram and Facebook. 12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones. The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human. 12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you. 12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.Starting Price: $20/month -
25
Poli Digital
Poli Digital
Poli Digital is a cloud-based customer communication and sales platform designed for small and medium-sized businesses. The platform centralizes WhatsApp, Instagram, Facebook Messenger, and website chat into a single workspace, allowing teams to manage customer interactions, sales, and support more efficiently. Key features include multi-agent customer service, shared inboxes, CRM with sales pipelines, lead management, workflow automation, bulk messaging, reporting, analytics, and AI-powered agents for customer support and lead qualification. Poli Digital also provides official WhatsApp Business Platform integration, APIs for system integrations, conversation history, customer segmentation, audio transcription, and AI-assisted conversation management. The platform helps businesses improve customer experience, increase productivity, organize sales processes, and scale communication operations across multiple digital channels.Starting Price: $150/month -
26
Chato
KariaTech OÜ
Chato.pro is a browser-based WhatsApp inbox for teams managing several business numbers or sharing one number across multiple people. It brings connected WhatsApp sessions into a single dashboard, where users can switch between lines, read and reply to conversations, search contacts, and review activity and response-time reports. Colleagues can share a session with view-only or view-and-send access, while keeping each number’s conversations separate; chats cannot be assigned individually. Each session can use its own AI chatbot, which is included in the plan and can answer routine questions using uploaded reference documents and send relevant PDF files. The service also provides an external API for placing messages from other systems into separate inbox threads; it does not send WhatsApp messages through that API. Typical uses include customer support, sales, agencies, property managers, and businesses with multiple locations.Starting Price: €5/number/month -
27
Saysimple
Saysimple
Meet Your New Customer Communications Platform Introducing a single platform that allows you to communicate with customers via any channel. Enjoy closer collaboration, effective workflows and more satisfied customers. Collaborate more efficiently by using a central hub for all incoming messages. Be more accessible, more flexible and build better workflows across WhatsApp Business, Messenger, Livechat, Apple Business Chat and email. Platform: ✓ Multichannel Inbox ✓ Analytics & Insights Channels & features: ✓ WhatsApp Business API ✓ Social Messaging ✓ Outbound Messaging ✓ Livechat ✓ Chat widget ✓ Teams module ✓ Smart routing ✓ Call deflection ✓ Tag & label management ✓ User management ✓ Contact managementStarting Price: €15 per user per month -
28
Reflys
Reflys
Reflys is a modern chat marketing and automation platform designed to help businesses turn conversations into conversions across all major social channels—including WhatsApp, Instagram, Facebook Messenger, and TikTok. With Reflys, businesses can automate customer interactions, capture leads, and manage conversations from a single dashboard. Whether you're running WhatsApp campaigns, automating Instagram DMs, handling Facebook Messenger inquiries, or engaging audiences on TikTok, Reflys enables real-time, personalized communication at scale. Powered by AI, Reflys allows brands to create intelligent chat flows that respond instantly, understand user intent, and guide customers toward the right products or services. Its intuitive drag-and-drop builder makes it easy to set up automated replies, conversation triggers, lead qualification flows, and support systems—without any technical expertise.Starting Price: $12/month -
29
Atom
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp. -
30
widening.io
NERDCOM AIIO
Widening.io is an AI-powered customer communication and marketing platform that unifies chats, calls, emails, and campaigns into a single, intelligent workspace. Designed to enhance customer experience from the very first minute, it helps businesses engage clients instantly across WhatsApp, Instagram, Messenger, and other channels. The platform combines CRM data, automation, and real-time analytics to deliver personalized and impactful communication. With AI-driven bots and workflows, Widening.io enables automated customer journeys that drive 3x more revenue while maintaining human-like responsiveness. Its Business Marketing Suite supports segmentation, campaign management, and unified inbox capabilities for seamless collaboration. Trusted by global brands like Toyota, Decathlon, McDonald’s, and Radisson, Widening.io empowers teams to scale marketing, sales, and support with speed and precision.Starting Price: $49/month -
31
Sanoflow
Sanodoc Technologies
Unify your customer conversations across popular messaging apps like WhatsApp and Facebook Messenger with our all-in-one omnichannel platform for seamless conversational sales, promotional messaging, and enhanced customer service. Robust business messaging platform for driving sales & customer experience. Connect with customers via WhatsApp, Messenger, Instagram, and more using a single omnichannel platform. Enhance your communication and deliver a consistent, unified customer experience. -
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Zoyi
Infinite Open Source Solutions
Zoyi is a web-based AI customer support and business automation platform for managing customer conversations and automating routine responses. Teams can train AI agents on business websites and documents, then deploy them through website chat and, on eligible plans, WhatsApp, Telegram, Facebook Messenger, and Instagram. A shared inbox supports conversation management and human handoff, while built-in lead capture and contact tools help teams organize inquiries. Zoyi connects with Google Workspace and Calendly, supports custom REST API tools, and can connect with or expose Model Context Protocol (MCP) servers. Web and mobile apps let teams manage conversations. The platform is designed for businesses, agencies, and customer support or sales teams handling customer inquiries, product questions, and leads.Starting Price: $0 -
33
ClientWindow
ClientWindow
Seamlessly connecting clients who prefer WhatsApp with business teams who use Email. Delight private clients and business owners who prefer to chat on WhatsApp and other convenient messaging apps. Centralise messaging data to offer team-wide visibility of conversations and meet your data retention obligations. Automatically route chat messages and voice notes from private clients on popular messaging apps to appropriate relationship teams who use business-level communication tools including email and Microsoft Teams. ClientWindow automatically integrates messaging app conversations on WhatsApp and other chat platforms with your internal communication software, including email, Teams and Slack.Starting Price: £50/month -
34
Chatwik
Chatwik
Chatwik is an all-in-one customer communication and support platform that brings customer conversations into one unified workspace. Teams can manage live chat, WhatsApp, Facebook Messenger, Instagram, Email, Telegram, LINE, and SMS from a shared inbox. It includes conversation assignment, internal notes, saved replies, customer profiles, CRM, browser session tracking, AI-powered reply suggestions, conversation summaries, translation, and message enhancement. Chatwik also provides a Help Center for self-service support, automation rules, analytics and insights, CSAT tracking, response-time monitoring, and customizable website chat widgets. It helps support, sales, and marketing teams collaborate efficiently, respond faster, and maintain complete customer context across channels.Starting Price: $9.99 -
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Chatmizer
Chatmizer
Chatmizer is a SaaS platform for automating customer conversations across WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, X and Reddit. It brings messages into a shared team inbox where staff can assign conversations and take over from AI agents. No-code flows and AI agents answer questions using a business's website, FAQs and uploaded files, capture contact details, follow up with leads and hand off uncertain or complex requests to a person. Teams can use the platform to respond to product and service inquiries, qualify prospects, take orders and schedule appointments. It also includes contact and pipeline management, broadcasts, booking and order tools, and API-based agent tools for querying a store, CRM or custom backend. Chatmizer is aimed at customer-facing businesses such as online stores, clinics, salons and restaurants, and agencies managing conversations for businesses.Starting Price: $10.83/month -
36
Inboxx.ai
Inboxx.ai
Inboxx.ai is a web-based customer communication automation platform combining AI voice agents, WhatsApp chatbots, and shared conversation workflows. It supports automated inbound and outbound calls, customer inquiries, lead capture and qualification, appointment booking and reminders, WhatsApp FAQs, notifications, broadcasts, and handoff to human agents. Teams can use conversation history, call logs, analytics, and role-based chat assignment to coordinate follow-up. The vendor describes CRM and e-commerce connections, API-based integrations, and multilingual voice and chat interactions. Inboxx.ai is intended for businesses handling customer calls and messaging, including sales and support teams in sectors such as real estate, e-commerce, healthcare, education, and restaurants. The vendor offers setup assistance and customized workflows alongside its dashboard tools. -
37
JediDesk
JediDesk
JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service. -
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42agents
42agents
42agents is a hosted, white-label platform for agencies and businesses that deploy AI agents on WhatsApp. It connects through the official WhatsApp Cloud API with coexistence, so teams can continue using their existing number in the WhatsApp Business app and WhatsApp Web while an agent and shared inbox operate alongside it. The agent can answer customer questions using a business knowledge base, qualify incoming leads, help book appointments, and hand conversations to a person when needed. Agencies and software houses can manage client accounts under their own branding, with a subdomain or custom domain depending on plan. Each account can connect an OpenAI or OpenRouter key, and the key owner pays the model provider’s usage charges. The platform is intended for marketing agencies, AI agencies, software houses, and companies that handle sales or customer support through WhatsApp.Starting Price: $39/month -
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Chatwoot
Chatwoot
Chatwoot is a customer engagement suite that consolidates various communication channels, including email, website live chat, social media platforms like Facebook, Twitter, Instagram, and messaging apps such as WhatsApp and Line, into a unified dashboard. This integration enables businesses to deliver consistent customer experiences across multiple platforms. The platform offers features like canned responses for frequently asked questions, keyboard shortcuts for swift action execution, and team collaboration tools that allow internal discussions via private notes. Automation rules can be established to streamline repetitive tasks, and customizable live chat widgets can be added to websites to align with specific brand aesthetics. Chatwoot also supports chatbot integration and the embedding of custom dashboard applications, providing a comprehensive solution for managing customer interactions.Starting Price: $19 per month -
40
TimelinesAI
TimelinesAI
Automate your processes with TimelinesAI, manage WhatsApp for your business and improve your sales and customer support teams. You can create your rules on WhatsApp and focus on business growth. Set the integration once, and always get automatic updates into your CRM. Your team will always know if there are any special deals, offers, or meaningful discussions with your clients. TimelinesAI supports the connection of multiple Whatsapp numbers and groups. You can send mass marketing messages to your contacts. You can upload a CSV list with contact numbers and send the Mass messaging campaign on Whatsapp. If there was no previous communication with the person, TimelinesAI will automatically start a new chat. Your users can gain shared access to the Whatsapp account from multiple devices. You can connect a Whatsapp account to up to 4 additional Whatsapp Web or Desktop applications of your employees. Connect Shared Inbox and review how your team members communicate with your clients.Starting Price: $10 per user per month -
41
SmailOS
SmailOS
SmailOS is a browser-based workspace that brings customer conversations and everyday business work into one shared platform. Teams can manage email and supported social-channel messages in a shared inbox, assign conversations, and view customer histories in built-in contact records, deal tracking, and notes. The workspace also includes tools for creating quotes, organizing tasks on project boards, planning and scheduling social content, and coordinating team activity. AI features assist with drafting replies and suggesting next steps, while users review drafts before sending. SmailOS connects business email and social accounts, including WhatsApp Business, Facebook, Instagram, YouTube, and TikTok; channel capabilities may depend on each platform's permissions and availability. It is intended for small businesses and teams that handle customer communications across multiple channels.Starting Price: $33/month -
42
ConvertPilot AI
Dude Lemon
ConvertPilot AI brings website chat, email, WhatsApp, Facebook Messenger, Instagram, Telegram and SMS into one shared inbox. Its AI agent answers from your pages, products, orders and business rules, captures leads and hands a conversation to your team when a person is needed. Teams can see the full customer thread, manage assignments, offer bookings and measure conversation performance. Shopify and Wix integrations are available, and other websites can install the chat widget. iOS and Android apps help teams respond away from the desk. It is designed for online stores and other businesses handling customer inquiries across digital channels.Starting Price: $8.99/month -
43
Extremis
Software Company
Extremis is a shared team inbox for handling customer conversations across WhatsApp, Instagram, Facebook Messenger, and Gmail. It connects WhatsApp Business through Meta’s Cloud API and brings incoming messages into a workspace where teams can assign owners, route chats by round-robin, weighted allocation, or workload, and coordinate with status controls, snoozing, internal notes, mentions, quick replies, and labels. Contact records support custom fields, merging, and CSV export, with WooCommerce order information alongside conversations. Teams can use WhatsApp templates and schedule campaigns, then review response-time, agent-performance, and attendance reports. An AI Agent can suggest replies or respond automatically, with handoff to a human. Teams can connect their own API keys from OpenAI, Anthropic, Google, OpenRouter, or Groq.Starting Price: $49/workspace/month -
44
Convocore
Convocore
Convocore is a multi-channel AI automation platform that lets businesses build and deploy production-ready AI voice agents and chatbots in minutes, with no coding required. It supports AI phone agents, WhatsApp bots, Instagram DMs, and web chat to automate customer conversations across every channel. Built for agencies, businesses, enterprises, and resellers, Convocore offers full white-label capabilities, including custom domains, branding, and client management. Its visual builder makes creating intelligent AI agents simple, even without technical expertise. Convocore integrates with 40+ tools like HubSpot, Salesforce, Google Calendar, and Shopify, enabling automated lead qualification, booking, support, and sales. Trusted by 15,000+ users and powering over 10 million conversations, Convocore helps teams scale AI solutions, reduce costs, and deliver instant 24/7 responses with measurable results.Starting Price: $0/user/month -
45
ChatGent
Factoryze
ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.Starting Price: $15/month -
46
Heyy
Heyy
Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.Starting Price: $49 per month -
47
Chattigo
chattigo
Chattigo is an omnichannel platform that centralizes communication between companies and customers, integrating channels such as WhatsApp, Facebook Messenger, Instagram, Telegram, email and more in a single interface. It combines human interaction with artificial intelligence, through chatbots that use natural language and semantic analytics to automate responses and optimize processes. The platform allows multiple management, assigning and transferring chats to different agents or departments. In addition, it has real-time reports to evaluate efficiency and satisfaction in customer service. It also has a mobile application to facilitate conversation management, allowing agents to access their inbox, review and assign conversations, and use frequently asked questions to quickly resolve common questions. The platform is customizable and integrates with CRM and ticket systems, adapting to the specific needs of each company.Starting Price: $95/month -
48
Tobachat
Tobachat
Tobachat is a cloud-based WhatsApp Business platform for small businesses and service and sales teams. Its shared inbox lets teammates handle conversations from a business number, assign chats, and use contact records and labels to organize follow-up. Teams can send approved message templates and opt-in campaigns, create visual automations for replies, reminders, booking changes and updates, and request customer reviews. An AI agent can draft or send answers based on business-provided information, with conversation handoff to a teammate when needed. Built-in integrations connect Zapier, FareHarbor and LetsBook; webhooks and API-call steps support connections to other systems. The platform is designed for customer communication and routine service workflows on WhatsApp Business Platform, including booking-related notifications and marketing to opted-in contacts.Starting Price: €29/month -
49
Data2AIBot
Dreamious Inc.
Data2AIBot is an AI customer support platform for businesses that want faster, more consistent customer conversations across Instagram, WhatsApp Business, and website chat. Businesses can train an AI agent using their own documents, URLs, website content, and business information, then use the same agent across multiple channels. The agent answers common questions 24/7, supports pre-sales and after-sales conversations, shares relevant information, and can hand a conversation over to a human when needed. Teams can manage conversations from one place and customize the agent's role and tone. Data2AIBot is designed to reduce repetitive messaging while helping businesses respond faster without building a chatbot from scratch.Starting Price: $7.90/month -
50
Conciergr
LONUT
Conciergr is a WhatsApp-based AI receptionist for tuition centres, swim schools, dance studios and other class-based small businesses. It answers customer enquiries on the business’s existing WhatsApp number using information in the business’s Google Doc and Sheet, including fees, timetables, availability and policies. Staff can monitor conversations and take over, while questions the assistant cannot safely answer are handed to the team. It also follows up with enquiries that go quiet, collects trial-class booking details in chat and emails the request to staff, sends reminders, requests Google reviews and tracks enquiry sources and progress. It supports text and voice-note enquiries and logs replies to their source material. It costs S$89 a month with everything included, plus S$20 a month for each extra branch, billed monthly in Singapore dollars; the 30-day free trial requires a payment card at signup. Meta’s WhatsApp messaging fees are charged separately.Starting Price: S$89/month
