Audience

Small and medium businesses selling through WhatsApp, Instagram and Facebook.

About 12Bot

12Bot is a cloud-based shared inbox and customer messaging platform for businesses handling conversations on WhatsApp, Instagram and Facebook. It combines AI-assisted replies, human handoff, visual no-code flows, team inbox tools, lead capture and a CRM pipeline. Teams can run messaging campaigns, manage product catalogs and orders, and support bookings from chat. The platform includes web and mobile access, API keys and webhooks, plus store connections for Shopify and WooCommerce. Its MCP server connects AI assistants such as Claude and ChatGPT to create flows and automations. 12Bot is aimed at small and midsize businesses, including local brands in retail, restaurants, real estate, healthcare and education.

Pricing

Starting Price:
$20/month
Pricing Details:
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version:
Free Version available.
Free Trial:
Free Trial available.

Integrations

API:
Yes, 12Bot offers API access

Ratings/Reviews

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

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Company Information

12Monday Technologies
Founded: 2026
United States
12bot.io

Videos and Screen Captures

12Bot Conversations page for an Instagram account, showing assignment and filter controls with an empty conversation area.

12Bot Conversations page for an Instagram account, showing assignment and filter controls with an empty conversation area.

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Product Details

Platforms Supported
Cloud
Training
Documentation
Support
Online

12Bot Frequently Asked Questions

Q: What kinds of users and organization types does 12Bot work with?
Q: What languages does 12Bot support in their product?
Q: What other applications or services does 12Bot integrate with?
Q: Does 12Bot have an API?
Q: What type of training does 12Bot provide?
Q: Does 12Bot offer a free trial?
Q: How much does 12Bot cost?

12Bot Product Features