Alternatives to 12Bot
Compare 12Bot alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to 12Bot in 2026. Compare features, ratings, user reviews, pricing, and more from 12Bot competitors and alternatives in order to make an informed decision for your business.
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1
Chatfuel
Chatfuel
Chatfuel is an AI-powered chatbot and customer communication automation platform that helps businesses manage conversations across WhatsApp, Instagram, and Facebook. The software enables organizations to create automated messaging workflows for answering customer questions, qualifying leads, scheduling appointments, and following up with prospects. Its AI agents use business-specific knowledge to provide responses, recommend products and services, and guide customers through purchasing decisions. Chatfuel includes a no-code chatbot builder, customizable templates, and automated responses triggered by social media comments, direct messages, and advertising interactions. The platform also provides lead management, appointment booking, payment links, and integrations with customer relationship management systems. Built-in analytics allow businesses to monitor campaign performance, track lead generation activity, and evaluate the effectiveness of their messaging automation.Starting Price: $15.00/month -
2
Reflys
Reflys
Reflys is a modern chat marketing and automation platform designed to help businesses turn conversations into conversions across all major social channels—including WhatsApp, Instagram, Facebook Messenger, and TikTok. With Reflys, businesses can automate customer interactions, capture leads, and manage conversations from a single dashboard. Whether you're running WhatsApp campaigns, automating Instagram DMs, handling Facebook Messenger inquiries, or engaging audiences on TikTok, Reflys enables real-time, personalized communication at scale. Powered by AI, Reflys allows brands to create intelligent chat flows that respond instantly, understand user intent, and guide customers toward the right products or services. Its intuitive drag-and-drop builder makes it easy to set up automated replies, conversation triggers, lead qualification flows, and support systems—without any technical expertise.Starting Price: $12/month -
3
ChatGent
Factoryze
ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.Starting Price: $15/month -
4
UChat
Smart Link
UChat is a cloud-based platform for building and managing automated conversations across messaging and social channels. It provides a visual flow builder for creating chatbot interactions, automating lead capture, answering common questions, routing requests and following up with contacts. Businesses can manage conversations in a shared inbox and deploy bots across channels such as Facebook Messenger, Instagram, WhatsApp and website chat. The platform includes AI-assisted responses and knowledge-based agents, plus connections to customer and commerce tools. Teams use UChat for customer service, sales and marketing workflows, appointment or order enquiries, and conversational commerce. Its web application is aimed at agencies and businesses that want to design, publish and maintain chat experiences without building each bot from scratch.Starting Price: $0 -
5
Botfay
Botfay
Botfay is a unified business messaging platform that merges WhatsApp, Telegram and Instagram Direct into one shared team inbox. An AI assistant reads every incoming customer message, answers routine questions from a trained knowledge base, qualifies leads by asking clarifying questions, and follows up automatically with customers who go quiet - then hands the conversation to a human teammate the moment a personal touch is needed. Botfay is built for small and medium businesses, agencies and support teams that get heavy inbound traffic across multiple messaging channels and don't want a single message slipping through the cracks. Setup takes minutes: connect an existing WhatsApp Business number, Telegram bot or channel, and Instagram account, and Botfay starts answering right away, with humans free to jump into any conversation at any time. -
6
Bridge AI
Pretiosus
Bridge AI is a WhatsApp CRM and lead-response platform for small businesses that generate enquiries from Facebook and Instagram ads, especially click-to-WhatsApp campaigns. Its bot replies to incoming WhatsApp enquiries with tap-based questions and hands conversations to staff when customers need help. A shared inbox and individual staff logins keep conversations together, while priority labels and lead assignment help teams follow up with urgent prospects first. Staff can move deals through a sales pipeline, track funnel drop-off, and record revenue from won deals. Bridge AI also provides saved replies, WhatsApp chat links and QR codes, and automatic private replies to Instagram post comments. It helps small teams organize ad-generated conversations and follow enquiries from first contact through sales.Starting Price: ₹2,999/month -
7
Chatmizer
Chatmizer
Chatmizer is a SaaS platform for automating customer conversations across WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, X and Reddit. It brings messages into a shared team inbox where staff can assign conversations and take over from AI agents. No-code flows and AI agents answer questions using a business's website, FAQs and uploaded files, capture contact details, follow up with leads and hand off uncertain or complex requests to a person. Teams can use the platform to respond to product and service inquiries, qualify prospects, take orders and schedule appointments. It also includes contact and pipeline management, broadcasts, booking and order tools, and API-based agent tools for querying a store, CRM or custom backend. Chatmizer is aimed at customer-facing businesses such as online stores, clinics, salons and restaurants, and agencies managing conversations for businesses.Starting Price: $10.83/month -
8
AsistentiAI
AsistentiAI
AsistentiAI is a cloud customer-messaging and AI support platform for small and midsize businesses. It brings website chat, Instagram messages and comments, Facebook Messenger, and WhatsApp Business conversations into a shared team inbox. Agents can assign conversations, use internal notes, roles, labels, tasks, and customer records, and manage orders or bookings. Its AI agent answers common questions using business information from a website, catalog, and uploaded documents, and can pass uncertain queries to a person with a suggested reply. The service supports Albanian, English, Italian, and other customer languages, with connections to WooCommerce and spreadsheet catalogs. Teams can use it for social messaging, website support, and customer-service workflows.Starting Price: $120/business/month -
9
Heyy
Heyy
Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.Starting Price: $49 per month -
10
ReadyChatAI
ReadyChatAI
ReadyChatAI is a no-code AI chatbot built for Instagram, Facebook and WhatsApp. It automatically replies to messages and comments, recommends products, and books appointments inside the chat around the clock. The chatbot is trained on your business information or your website, so it can answer like someone from your team - no coding or setup required.Starting Price: $14.99/month -
11
Conciergr
LONUT
Conciergr is a WhatsApp-based AI receptionist for tuition centres, swim schools, dance studios and other class-based small businesses. It answers customer enquiries on the business’s existing WhatsApp number using information in the business’s Google Doc and Sheet, including fees, timetables, availability and policies. Staff can monitor conversations and take over, while questions the assistant cannot safely answer are handed to the team. It also follows up with enquiries that go quiet, collects trial-class booking details in chat and emails the request to staff, sends reminders, requests Google reviews and tracks enquiry sources and progress. It supports text and voice-note enquiries and logs replies to their source material. It costs S$89 a month with everything included, plus S$20 a month for each extra branch, billed monthly in Singapore dollars; the 30-day free trial requires a payment card at signup. Meta’s WhatsApp messaging fees are charged separately.Starting Price: S$89/month -
12
Zaptick
Zaptick
Zaptick is an AI-native customer communication platform built to help businesses run every conversation from a single place. It brings WhatsApp, Email, RCS, SMS, Voice AI, and Instagram into one dashboard, backed by a unified team inbox, a no-code workflow builder, AI chatbots and voice agents, native WhatsApp catalogue, and live analytics, so teams are not stitching together five separate tools to manage customer communication. Built for modern businesses that need faster communication and better engagement, Zaptick helps sales, support, and marketing teams streamline operations while delivering better customer experiences.Starting Price: ₹1,420/month -
13
Socavi
Socavi
Turn every automobile enquiry into revenue across WhatsApp, Instagram and Facebook. Socavi is an end-to-end revenue system for automobile dealerships. It captures vehicle enquiries across WhatsApp, Instagram and Facebook, answers first questions instantly, qualifies buyer intent and timelines, nurtures every conversation, shares booking links for test drives or sales calls, and hands off to a salesperson when needed - taking each enquiry from first message to showroom conversion. Plans start free, paid from $39/mo.Starting Price: Free plan, paid from $39/moCRM -
14
WOZTELL
WOZTELL
WOZTELL is a conversational platform that connects WhatsApp, Instagram, Facebook Messenger, and webchat into a unified interface, enabling businesses to deploy chatbots, live-agent inboxes, and automated flows across all these channels. It supports integration of the WhatsApp Cloud API and features like interactive buttons, lists, and carousels, plus broadcast messaging and payments via WhatsApp. It offers no-code chatbot-builders and pre-designed templates for sales, support, and ecommerce, enabling organizations to handle customer queries 24/7, generate leads, manage conversations in a multi-agent environment, and integrate with CRM, payment systems, and AI (such as ChatGPT) for smarter replies. It also includes analytics, audience segmentation, and automation capabilities, enabling companies to broadcast targeted messages, enable conversational commerce (orders & payments through WhatsApp), and coordinate support across multiple channels from a single inbox.Starting Price: $49 per month -
15
42agents
42agents
42agents is a hosted, white-label platform for agencies and businesses that deploy AI agents on WhatsApp. It connects through the official WhatsApp Cloud API with coexistence, so teams can continue using their existing number in the WhatsApp Business app and WhatsApp Web while an agent and shared inbox operate alongside it. The agent can answer customer questions using a business knowledge base, qualify incoming leads, help book appointments, and hand conversations to a person when needed. Agencies and software houses can manage client accounts under their own branding, with a subdomain or custom domain depending on plan. Each account can connect an OpenAI or OpenRouter key, and the key owner pays the model provider’s usage charges. The platform is intended for marketing agencies, AI agencies, software houses, and companies that handle sales or customer support through WhatsApp.Starting Price: $39/month -
16
JediDesk
JediDesk
JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service. -
17
Data2AIBot
Dreamious Inc.
Data2AIBot is an AI customer support platform for businesses that want faster, more consistent customer conversations across Instagram, WhatsApp Business, and website chat. Businesses can train an AI agent using their own documents, URLs, website content, and business information, then use the same agent across multiple channels. The agent answers common questions 24/7, supports pre-sales and after-sales conversations, shares relevant information, and can hand a conversation over to a human when needed. Teams can manage conversations from one place and customize the agent's role and tone. Data2AIBot is designed to reduce repetitive messaging while helping businesses respond faster without building a chatbot from scratch.Starting Price: $7.90/month -
18
MOON Chat
THE MOON Agency
MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.Starting Price: €39/month -
19
JoyzAI
JoyzAI
JoyzAI is an AI calling agent built for Indian SMBs selling through calls and WhatsApp. It handles inbound and outbound calls, answers queries, qualifies leads, captures customer requirements, books appointments, and follows up automatically. With low-latency, human-like conversations, JoyzAI makes customer interactions feel natural rather than scripted. It supports Hindi, English, and multiple Indian languages, with the ability to switch languages mid-conversation. Beyond calling, JoyzAI automates the actions that follow every conversation, including updating CRM records, creating tickets, triggering workflows, sending follow-ups, and routing tasks to the right teams. Businesses can connect their existing systems and automate the entire customer journey, from the first call to the next action.Starting Price: ₹2499/month -
20
Growmik AI
Growmik AI
Growmik is an all-in-one lead automation and social media management platform built for coaches, consultants, and service-based businesses. The platform centralizes leads from Instagram, WhatsApp, Facebook, and Telegram into a single inbox, making it easier to manage conversations and never miss an opportunity. With AI-powered follow-ups, appointment booking, content scheduling, and lead tracking, Growmik helps businesses automate repetitive tasks and improve conversion rates. By reducing manual work and streamlining communication, Growmik enables coaches to focus more on serving clients and growing their businesses.Starting Price: $99 -
21
InsertChat
InsertChat
InsertChat is an AI-powered customer communication platform that helps businesses manage inquiries across phone calls, website chat, email, SMS, and WhatsApp. The software provides an AI receptionist that answers customer questions using information from a company's website, documents, and other knowledge sources. Businesses can use InsertChat to capture leads, collect contact information, and schedule appointments through automated conversations. A centralized inbox brings customer interactions from multiple communication channels into one workspace for monitoring and follow-up. The platform supports human handoffs, allowing employees to take over conversations that require personal assistance. InsertChat also integrates with calendars, CRM systems, and other business applications to support customer communication and administrative workflows.Starting Price: $98/month -
22
OnSync
OnSync
OnSync – Smart Team Inbox for WhatsApp, Instagram, Facebook & Telegram. OnSync is an AI-powered team inbox that helps businesses manage, automate, and scale customer conversations across WhatsApp, Instagram, Facebook Messenger, and Telegram — all from one smart dashboard. Modern businesses talk to customers everywhere. OnSync brings everything into one organized inbox, so your team never misses a message, never duplicates replies, and never loses sales opportunities. Whether you run an e-commerce store, clinic, agency, or service business, OnSync turns daily customer chats into a structured, trackable, and scalable sales & support system.Starting Price: $29/month -
23
Yapper
Yapper Labs
Yapper is an AI customer messaging assistant for service businesses such as salons, veterinary clinics, restaurants, repair shops, coaches, tutors, and gyms. It replies in a business's voice to WhatsApp, Instagram, Messenger, and website chat, handling routine questions and handing off conversations when staff are needed. The assistant learns services, prices, and policies from websites, documents, and team answers; remembers customer bookings, preferences, and notes; and updates its playbook when staff correct a reply. A shared inbox lets teams review chats on desktop or phone, pause automation, take over, and return conversations to the assistant. Multiple phone numbers, Instagram accounts, Facebook Pages, and websites can each have separate voices, hours, and rules. Built on the official WhatsApp Business Platform, Yapper costs $399 per month and includes unlimited teammates, senders, and customers. Businesses can text the assistant before activating a paid plan.Starting Price: $399/month -
24
Ninjō
Ninjō
Ninjō is an AI agent platform for marketing agencies that handles DMs across an entire client portfolio, qualifying leads, pitching offers, closing sales, providing customer support, nurturing prospects, and managing outbound SMS and WhatsApp conversations. Agencies can create a dedicated AI agent for each client, trained to speak in that client’s voice and understand their specific offer, then manage everything from one dashboard whether they serve a handful of clients or hundreds. Agents work across Instagram, WhatsApp, Telegram, Facebook, TikTok, Skool, and Slack, helping agencies automate conversations and bookings without manually managing every inbox. Built-in playbooks and templates are informed by production usage, giving teams a faster way to launch validated sales and support workflows. Ninjō also integrates natively with Claude and ChatGPT through MCP, allowing users to create agents, tune prompts, review pipelines, and retrieve reports.Starting Price: $150 per month -
25
Instant Reply
Instant Reply
Instant Reply is an agentic AI sales agent for business conversations on Instagram, WhatsApp Business and Messenger. It answers customers using the business's FAQs, prices and policies, qualifies inbound enquiries, and supports follow-up and booking workflows. Teams can start with approval mode, then auto-send the reply types they trust. Custom quotes and discount decisions can be handed to a person with the conversation context. Its shared inbox keeps customer conversations together. An MCP server connects compatible AI assistants to eligible inbox and workflow actions, subject to workspace access, permissions and plan limits. WhatsApp Business is available on Growth and Pro plans; Meta delivery charges are separate. -
26
Extremis
Software Company
Extremis is a shared team inbox for handling customer conversations across WhatsApp, Instagram, Facebook Messenger, and Gmail. It connects WhatsApp Business through Meta’s Cloud API and brings incoming messages into a workspace where teams can assign owners, route chats by round-robin, weighted allocation, or workload, and coordinate with status controls, snoozing, internal notes, mentions, quick replies, and labels. Contact records support custom fields, merging, and CSV export, with WooCommerce order information alongside conversations. Teams can use WhatsApp templates and schedule campaigns, then review response-time, agent-performance, and attendance reports. An AI Agent can suggest replies or respond automatically, with handoff to a human. Teams can connect their own API keys from OpenAI, Anthropic, Google, OpenRouter, or Groq.Starting Price: $49/workspace/month -
27
GetAiPilot
GetAiPilot
GetAiPilot is a no-code automation platform for customer conversations and lead workflows across WhatsApp, Telegram, and voice calling. It provides AI chatbots for WhatsApp Business API, Telegram bots for channels, groups, and direct messages, and voice agents for outbound calls, lead qualification, appointments, and customer service. Teams can automate inquiries, sales funnels, follow-ups, bulk messages, and broadcasts. The platform includes a visual bot builder, CRM-related lead qualification, and analytics and reporting. Example uses include property inquiries, healthcare appointments, ecommerce order updates, education admissions and support, finance lead qualification, and restaurant reservations. It is designed for businesses and nontechnical teams seeking to automate customer-facing sales and support across messaging and phone channels. -
28
ChatNory
ChatNory
ChatNory is a cloud-hosted AI chatbot and live-chat service for businesses. It learns from website pages, uploaded files, price lists, and product catalogs, then answers questions on website chat, WhatsApp, Messenger, Instagram, and Telegram. Its WordPress plugin adds a chat widget and syncs published pages and posts, plus WooCommerce product information such as prices, stock, SKUs, and categories, to a ChatNory account. The assistant supports 11 languages, can hand conversations to a human, check orders, book appointments, and create support tickets through connected systems. Teams manage conversations, leads, and analytics in ChatNory rather than hosting its AI on WordPress. Website owners can add the widget with a code snippet or shortcode, and WordPress content can sync automatically as it changes. A ChatNory account is required to use the WordPress plugin. A free plan is available.Starting Price: $10/month -
29
ChatDesq
Apporio Infolabs Pvt Ltd
ChatDesq is a WhatsApp Business messaging platform for brands and teams managing customer support, marketing, and sales conversations. It brings WhatsApp, Instagram, and Facebook Messenger into a shared inbox with chat assignment, routing, roles, private notes, mentions, canned replies, and delivery and read tracking. Teams can send campaigns using approved WhatsApp templates and customer segments, build no-code chatbot flows and scheduled follow-ups, and use an AI agent that answers from a knowledge base and can hand off to a human. Commerce tools support product catalogs, order collection, and payment links in chat. ChatDesq also provides WhatsApp Cloud API onboarding, a REST API, webhooks, and Zapier connectivity. Its browser-based workspace is complemented by iOS and Android apps for replying to conversations. -
30
Marro CRM
STAGIONE MEDIA LLP
Marro is an agentic CRM that puts routine business work on autopilot, managed from your phone. AI agents help handle enquiries, calls and follow-ups while teams keep leads, customer conversations and next steps in one place. Marro combines editable pipelines, lead assignment, a shared WhatsApp, Instagram and Messenger inbox, AI calling, appointments, workflow automation and reporting. Businesses decide what agents may do independently and what requires approval; agent activity stays with the lead record. Industry workflows support education, property, clinics, agencies and other service businesses. Ask Marro helps staff find information and carry out work through a conversational assistant. A 14-day trial is available with no card required. Subscription pricing is on request; calling, chargeable WhatsApp messages and AI beyond included credits require prepaid wallet credit. -
31
WAPGROWAI
DI Solutions
WAPGROWAI is a cloud-based customer messaging platform centered on the WhatsApp Business Platform. It gives sales, marketing, and support teams a shared inbox for assigning conversations, adding internal notes, and replying with saved templates. Teams can build no-code chatbots and automation flows, send segmented template-based campaigns, track delivery and replies, and manage WhatsApp Business calls. The platform also supports Instagram direct-message automation, lead capture, and click-to-WhatsApp campaign tracking. Documented CRM and commerce connectors include HubSpot, Salesforce, Shopify, and WooCommerce; Zapier and a REST API with webhooks extend connections to other business tools. Businesses can use it to coordinate customer support, qualify leads, run messaging campaigns, and send commerce-related updates through WhatsApp.Starting Price: ₹1,000/month -
32
Mindcat Inbox
Mindcat Technology Consultants FZE
Mindcat Inbox is a WhatsApp CRM and shared inbox for real estate brokerages and sales teams in Dubai and Riyadh. Leads from WhatsApp, Bayut, Property Finder, Instagram and your website chat land in one inbox on the company number, each assigned to an agent, so the client stays with the brokerage when an agent leaves. Agents see the lead's file beside the chat and use the same inbox on their phones. Managers send WhatsApp broadcasts with approved templates and see reports per agent, desk and number. Fields for the Trakheesi permit, Madmoun QR or REGA ad licence can be added to every lead during setup. WhatsApp runs through Meta's WhatsApp Business API on your own number. Hosted in the UAE or Saudi Arabia and run by Mindcat. Priced per agent per month in AED or SAR; up to 5 agents can start on a fixed quick-start package.Starting Price: AED 89/agent/month (~USD 24) -
33
Lead Notifi
Lead Notifi
Lead Notifi is a WhatsApp sales and marketing automation platform designed to help businesses manage customer communication and generate more leads. Built on the official WhatsApp Business API, it allows companies to send broadcasts, automate replies, and track customer interactions from a centralized dashboard. Businesses can import contacts and launch targeted messaging campaigns with real-time insights on delivery, reads, and engagement. The platform includes AI-powered automation that can respond to customer queries, qualify leads, and schedule follow-ups automatically. Lead Notifi also supports multi-channel communication by integrating WhatsApp, Instagram, and Messenger conversations into one unified inbox. Interactive message features such as call-to-action buttons and quick replies help businesses improve engagement and conversion rates. With automation workflows and campaign tracking, Lead Notifi helps businesses scale their customer communication and marketing efforts efficieStarting Price: ₹999/month/user -
34
LeadSmart
NDS STUDIO LLP
LeadSmart is a web-based lead capture and follow-up tool for businesses that collect inquiries through Facebook and Instagram lead forms. It brings incoming leads into a dashboard where teams can review contact details, apply quality labels, add notes, and follow up by phone, email, or WhatsApp. Users can export leads or send them to Google Sheets, and configure webhooks or CRM/API connections for other workflows. WhatsApp alerts notify a business when a new lead arrives. LeadSmart also supports mapping lead-quality labels to Meta Pixel and Conversions API events, so teams can send lead outcomes back to Meta for campaign optimization. It is suited to sales and marketing teams, agencies, and small businesses that need to organize and act on Meta-generated leads without handling them manually across separate forms and spreadsheets.Starting Price: ₹1,499/month -
35
Pepper Cloud
Pepper Cloud
Pepper Cloud is an AI-powered sales CRM built for small and medium-sized businesses to manage leads, automate workflows, and close deals faster. It integrates with WhatsApp, Facebook, Instagram, Telegram, email, and web chat, allowing teams to handle all customer conversations from a single unified inbox. The platform offers customizable sales pipelines, real-time deal tracking, and accurate revenue forecasting. Workflow automation simplifies lead assignment, follow-ups, reminders, and task creation, reducing manual effort. Pepper Cloud also integrates with tools like Mailchimp, MailerLite, Xero, Zoom, and Google Workspace. Powered by AssistAI, Pepper Cloud uses generative AI to auto-capture leads, summarize conversations, automate chat flows, and prioritize tasks. Its no-code AI chatbot provides 24/7 support and smoothly escalates complex queries to human agents. -
36
Waslo
Tec-ads LTD (Waslo)
Waslo is a cloud-based AI customer messaging agent for businesses that handle sales and support through messaging channels. It responds across WhatsApp, Instagram, Messenger, Telegram, Outlook email and website chat using a business’s documents, website content and product catalog. The agent can answer product questions, qualify leads, assign conversation topics, route chats to team members and hand conversations to a human. It can also book appointments through connected calendars, send voice-note replies and work with store catalogs and CRM webhooks. Teams can manage conversations through a shared inbox and connect WhatsApp by QR code or through the official WhatsApp Business API. Waslo serves clinics, real estate firms, restaurants, online stores, agencies and other businesses that communicate with customers digitally. It is offered as a hosted service with pay-as-you-go credits and a subscription plan.Starting Price: $9 one-time -
37
Smax AI
VIK Solution Co., Ltd.
Smax AI is All-in-One Sales & Engagement Automation platform designed for growing teams. It brings together AI-powered Live Chat, bot automation, and multi-channel tools to help you connect with leads, support customers, and drive conversions - all from one place. You can manage conversations from Facebook, Instagram, WhatsApp, Telegram, Line and your website in a single inbox, while AI agents handle FAQs, product consults, and order flows 24/7 based on your training data. With Smax AI, you can set up automated replies, remarketing campaigns, and lead captures to grow your audience - without coding. Built-in modules like loyalty cards, lucky wheels, and dynamic forms keep customers engaged and coming back. Smax AI also integrates directly with Meta Ads to sync customer actions for better targeting and ROAS, and works with the tools you already use. Whether you're running social commerce, eCommerce, or local business support, Smax AI helps you sell, support, and scale smart.Starting Price: $25/month -
38
Colibly
Colibly
Colibly is a cloud-based CRM for businesses that manage sales and customer support through messaging channels. It brings WhatsApp, Instagram, Messenger, Telegram, and website chat into a shared team inbox, with a sales pipeline, editable stages, calendar and appointments, tasks, automations, sequences, macros, and quick replies. AI features include bots that answer from business information and an assistant for reply suggestions, conversation summaries, rewriting, and transcription. Higher-tier plans add WhatsApp broadcasts, customer satisfaction surveys, lead qualification and recovery, Meta Ads conversion tracking, and WhatsApp calling. The platform also supports a REST API and webhooks on higher plans. Plans are priced per team member, can be mixed within a team, and WhatsApp message fees are billed separately. Colibly offers a 14-day Pro trial for up to three people without requiring a credit card.Starting Price: MXN 59/user/month -
39
AsisteClick
AsisteClick
Respond to comments on posts from both social networks and automate customer service with chatbots on Facebook Messenger and Instagram Direct and Stories. Your entire team can answer questions via WhatsApp without having to share phones. And with a chatbot you can automate service and transactional processes. A chabot available at all times on your website, social networks and WhatsApp that asks the initial questions for you and transfers the call to the correct team. AsisteClick is a cloud-based platform that allows you to serve your customers and answer their queries 24 hours a day, no matter where they are or what channel they prefer. Automate up to 80% of your website, Facebook, Messenger, Instagram and WhatsApp conversations with our smart chatbots and make sure every important conversation is handled by a human agent in real-time. AsisteClick makes it easy for sales and marketing teams to schedule meetings, demos, and presentations with chatbots that scale.Starting Price: $6.99 per month -
40
Ring My Leads
Ring My Leads
Ring My Leads is a cloud-based AI calling service for businesses that follow up with inbound enquiries. It contacts new leads from Facebook and Instagram Lead Ads, website forms, uploaded lists, and CRM connections, then asks business-approved questions in Punjabi, Hindi, or English. The calling workflow can qualify an enquiry, capture details, and arrange a site visit, consultation, or callback. Teams can review call outcomes, recordings, and transcripts in a dashboard, track prospects through a lead pipeline, and receive reports through WhatsApp. The service is designed for lead-driven operations such as real estate, solar, clinics, loans, and insurance. Businesses use prepaid calling balance, billed per connected second, while the dashboard is included without a monthly subscription.Starting Price: ₹2,500 prepaid -
41
Setter AI
Setter AI
Setter AI is an AI-powered appointment-setting platform that automates lead engagement and scheduling across channels like WhatsApp, SMS, Instagram, and Facebook Messenger. It responds to leads within 10 seconds, achieving lead-to-booking rates of up to 52%. It integrates seamlessly with tools like Calendly and Zapier, requiring minimal setup, just five clicks to connect WhatsApp Business. Setter AI automates follow-ups, books meetings directly within chat conversations, and sends reminders to reduce no-shows. It supports over 113 languages and is designed to scale with your business, handling up to 100,000 leads per month. Trusted by over 2,300 businesses, Setter AI streamlines the sales process, allowing teams to focus on closing deals. -
42
QualifyBase
QualifyBase
QualifyBase provides inbound and outbound AI sales agents for service businesses, bringing customer messaging, voice calls, follow-up, and appointment booking into a shared inbox and sales pipeline. Agents answer questions using business-provided information, collect qualification details, and work across WhatsApp Business, Instagram Direct, Facebook Messenger, web chat, SMS, and supported voice workflows. Teams can configure calling campaigns with schedules and retries, re-engage eligible leads with approved WhatsApp templates, and hand qualified leads to staff with conversation context. Ads insights connect ad-sourced inquiries with conversations, appointments, recorded wins, and sales value; detailed reporting is available on Growth and Pro plans. Make, Zapier, webhooks, and the public API connect CRM workflows. Campaigns require an active paid plan.Starting Price: $40/month -
43
Poli Digital
Poli Digital
Poli Digital is a cloud-based customer communication and sales platform designed for small and medium-sized businesses. The platform centralizes WhatsApp, Instagram, Facebook Messenger, and website chat into a single workspace, allowing teams to manage customer interactions, sales, and support more efficiently. Key features include multi-agent customer service, shared inboxes, CRM with sales pipelines, lead management, workflow automation, bulk messaging, reporting, analytics, and AI-powered agents for customer support and lead qualification. Poli Digital also provides official WhatsApp Business Platform integration, APIs for system integrations, conversation history, customer segmentation, audio transcription, and AI-assisted conversation management. The platform helps businesses improve customer experience, increase productivity, organize sales processes, and scale communication operations across multiple digital channels.Starting Price: $150/month -
44
Zena AI
Fictora Labs
Zena lets your business operate directly inside WhatsApp. Instead of making customers click away to a website, fill out an external form, or wait for an email, Zena brings those actions into the chat. It automates the background work so lead capture, common questions, secure document sharing, team routing, and follow-up can happen inside a normal WhatsApp conversation. For teams, Zena adds the operating layer behind the conversation: multilingual AI with text and voice replies, a shared WhatsApp inbox, lead capture, broadcasts, CRM contact timelines, analytics, no-code chatflows, Google Sheets integration, REST API access, and WhatsApp Coexistence onboarding.Starting Price: $55 -
45
Chatterence
AC Agency
Chatterence is a European AI platform built for businesses that need a multilingual web assistant without sending customer conversations outside the EU. It answers site visitors in 30+ languages, grounded strictly in the operator's own content so it never fabricates answers, and hands off to a human by email or WhatsApp when a conversation calls for one. Paired with it is a business intelligence layer that consolidates advertising, analytics and the assistant's own conversation data into a dashboard you can query directly, in plain language. Hosted on EU infrastructure with an isolated deployment per client and no tracking cookies, it's built around GDPR and EU AI Act requirements from the start. Developed by AC Agency, based in Las Palmas de Gran Canaria, Spain. -
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Chat Mitra
Chat Mitra
Chat Mitra is a WhatsApp Business API platform built for businesses that want to manage customer communication, marketing, and automation at scale. It is primarily used by businesses that already have customer data or generate regular leads and need a structured way to engage them through WhatsApp. The platform allows users to send bulk WhatsApp campaigns, schedule broadcasts, and re-target customers using uploaded contact lists or integrated data sources. It includes tools for contact management, template handling, and campaign analytics to track delivery and engagement. Chat Mitra also supports automation through no-code workflows, API access, and webhooks, enabling businesses to trigger messages based on user actions such as lead capture, order placement, or inquiries. AI chatbot capabilities allow automatic replies using integrations with ChatGPT and other AI providers, helping reduce manual effort in handling conversations.Starting Price: ₹0.20 per conversation -
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Sellio
Sellio
Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.Starting Price: $0/month -
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Serviceform
Serviceform
Better: How to get people. We have a unique history of human-to-human lead generation, qualifying and converting leads, then easily managing them. Schedule meetings email-free with Ourly, the fastest and easiest meeting and appointment scheduler. Add inside your webpages, emails, and conversion tools for maximum conversion. Measure and report booked meetings. Serviceform has worked worldwide with 200+ real estate agencies and developers. What are our customers saying? That we provide the best lead generation for realtors. Our Social inbox redefines communication across Facebook, Instagram, and WhatsApp by combining all three. When customers send a message, it automatically goes to your Social inbox, so no lead gets lost. These leads can then be smartly assigned to individuals or teams! Our Chatbots answer your customers’ most frequently-asked questions, book meetings, and even prequalify leads while you’re busy or away.Starting Price: $39 per month -
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SmailOS
SmailOS
SmailOS is a browser-based workspace that brings customer conversations and everyday business work into one shared platform. Teams can manage email and supported social-channel messages in a shared inbox, assign conversations, and view customer histories in built-in contact records, deal tracking, and notes. The workspace also includes tools for creating quotes, organizing tasks on project boards, planning and scheduling social content, and coordinating team activity. AI features assist with drafting replies and suggesting next steps, while users review drafts before sending. SmailOS connects business email and social accounts, including WhatsApp Business, Facebook, Instagram, YouTube, and TikTok; channel capabilities may depend on each platform's permissions and availability. It is intended for small businesses and teams that handle customer communications across multiple channels.Starting Price: $33/month -
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Com.bot
Com.bot
Com.bot is a unified automation and chatbot platform designed to manage multi-channel conversations, build bots visually, and integrate with messaging platforms such as WhatsApp, Facebook, and Instagram. The system provides a visual bot-builder where users can create workflows, conversation flows, and business logic without coding, while supporting native payments, rich media messaging, and enterprise-grade security. As an official Meta Business Partner, it is trusted by over 23,000 customers and handles millions of messages per day. It offers multi-channel support with a single interface, native integration with WhatsApp’s API, Facebook, Instagram, and SMS, and comes with built-in connectors, webhooks, and APIs to link to CRMs, ecommerce systems, and payment gateways. For agencies or resellers, Com.bot includes a multi-tenant SaaS edition with isolated tenant workspaces, custom domains, usage metering, and white-label branding to launch their own chatbot platform.Starting Price: $149 per month
