12Bot12MONDAY TECHNOLOGIES LLC
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Related Products
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12Bot:
About
Never miss a lead from WhatsApp, Instagram and Facebook.
12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones.
The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human.
12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you.
12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
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Extremis:
About
Extremis is a shared team inbox for handling customer conversations across WhatsApp, Instagram, Facebook Messenger, and Gmail. It connects WhatsApp Business through Meta’s Cloud API and brings incoming messages into a workspace where teams can assign owners, route chats by round-robin, weighted allocation, or workload, and coordinate with status controls, snoozing, internal notes, mentions, quick replies, and labels. Contact records support custom fields, merging, and CSV export, with WooCommerce order information alongside conversations. Teams can use WhatsApp templates and schedule campaigns, then review response-time, agent-performance, and attendance reports. An AI Agent can suggest replies or respond automatically, with handoff to a human. Teams can connect their own API keys from OpenAI, Anthropic, Google, OpenRouter, or Groq.
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12Bot:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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Extremis:
Platforms Supported
Windows
Not Supported
Mac
Not Supported
Linux
Not Supported
Cloud
Supported
On-Premises
Not Supported
iPhone
Not Supported
iPad
Not Supported
Android
Not Supported
Chromebook
Not Supported
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12Bot:
Audience
Businesses of all sizes, from small businesses to large enterprises
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Extremis:
Audience
E-Commerce Couriers saloon clinic real estate coaching centers
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12Bot:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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Extremis:
Support
Phone Support
Not Supported
24/7 Live Support
Not Supported
Online
Supported
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12Bot:
API
Offers API
Supported
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Extremis:
API
Offers API
Not Supported
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12Bot:
Screenshots and Videos |
Extremis:
Screenshots and VideosNo images available
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12Bot:
Pricing
$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version
Supported
Free Trial
Supported
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Extremis:
Pricing
$49/workspace/month
$49 per workspace per month. Includes a 7-day free trial. Meta WhatsApp fees are passed through without markup; AI Agent usage uses your own provider API key and has no per-answer fee.
Free Version
Not Supported
Free Trial
Supported
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12Bot:
Reviews/
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Extremis:
Reviews/
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Extremis:
Pros & Cons from Real UsersPros
Cons
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12Bot:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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Extremis:
Training
Documentation
Supported
Webinars
Not Supported
Live Online
Not Supported
In Person
Not Supported
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12Bot:
Company Information12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
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Extremis:
Company InformationSoftware Company
Founded: 2026
Pakistan
extremis.online/
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12Bot:
Alternatives |
Extremis:
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12Bot:
Categories |
Extremis:
Categories |
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12Bot:
Integrations
Instagram
Supported
WhatsApp
Supported
WooCommerce
Supported
Anthropic
Not Supported
ChatGPT
Supported
Claude
Supported
Claude Duet
Supported
Claude for Legal
Supported
Facebook
Supported
Facebook Messenger
Not Supported
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Extremis:
Integrations
Instagram
Supported
WhatsApp
Supported
WooCommerce
Supported
Anthropic
Supported
ChatGPT
Not Supported
Claude
Not Supported
Claude Duet
Not Supported
Claude for Legal
Not Supported
Facebook
Not Supported
Facebook Messenger
Supported
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12Bot:
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Extremis:
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