12Bot

12Bot

12MONDAY TECHNOLOGIES LLC
Extremis

Extremis

Software Company
5.0 out of 5 stars
12Bot Extremis

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12Bot:

About

Never miss a lead from WhatsApp, Instagram and Facebook. 12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones. The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human. 12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you. 12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.
Extremis:

About

Extremis is a shared team inbox for handling customer conversations across WhatsApp, Instagram, Facebook Messenger, and Gmail. It connects WhatsApp Business through Meta’s Cloud API and brings incoming messages into a workspace where teams can assign owners, route chats by round-robin, weighted allocation, or workload, and coordinate with status controls, snoozing, internal notes, mentions, quick replies, and labels. Contact records support custom fields, merging, and CSV export, with WooCommerce order information alongside conversations. Teams can use WhatsApp templates and schedule campaigns, then review response-time, agent-performance, and attendance reports. An AI Agent can suggest replies or respond automatically, with handoff to a human. Teams can connect their own API keys from OpenAI, Anthropic, Google, OpenRouter, or Groq.
12Bot:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
Extremis:

Platforms Supported

Windows Not Supported
Mac Not Supported
Linux Not Supported
Cloud Supported
On-Premises Not Supported
iPhone Not Supported
iPad Not Supported
Android Not Supported
Chromebook Not Supported
12Bot:

Audience

Businesses of all sizes, from small businesses to large enterprises
Extremis:

Audience

E-Commerce Couriers saloon clinic real estate coaching centers
12Bot:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
Extremis:

Support

Phone Support Not Supported
24/7 Live Support Not Supported
Online Supported
12Bot:

API

Offers API Supported
Extremis:

API

Offers API Not Supported
12Bot:

Screenshots and Videos

Extremis:

Screenshots and Videos

No images available
12Bot:

Pricing

$20/month
Free plan available. Starter is $20 per month. A 7-day free trial is offered. Higher plans add channels, seats, automation runs and AI credits.
Free Version Supported
Free Trial Supported
Extremis:

Pricing

$49/workspace/month
$49 per workspace per month. Includes a 7-day free trial. Meta WhatsApp fees are passed through without markup; AI Agent usage uses your own provider API key and has no per-answer fee.
Free Version Not Supported
Free Trial Supported
12Bot:

Reviews/Ratings

Overall 0.0 / 5
ease 0.0 / 5
features 0.0 / 5
design 0.0 / 5
support 0.0 / 5

This software hasn't been reviewed yet. Be the first to provide a review:

Review this Software
Extremis:

Reviews/Ratings

Overall 5.0 / 5
ease 5.0 / 5
features 4.0 / 5
design 5.0 / 5
support 5.0 / 5
Extremis:

Pros & Cons from Real Users

Pros

  • Extremis makes managing customer conversations much easier by bringing WhatsApp, Instagram, Messenger, and Gmail into one centralized inbox. The interface is clean, intuitive, and easy to navigate. One of the most useful features is the ability to assign conversations to team members, track customer interactions, and manage multiple communication channels without constantly switching between platforms. It helps improve team coordination, response times, and overall workflow efficiency.

Cons

  • Some advanced features may take a little time to explore and understand, especially for new users. More integrations and customization options would make the platform even better as it continues to develop.
12Bot:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
Extremis:

Training

Documentation Supported
Webinars Not Supported
Live Online Not Supported
In Person Not Supported
12Bot:

Company Information

12MONDAY TECHNOLOGIES LLC
Founded: 2025
United States
12bot.io
Extremis:

Company Information

Software Company
Founded: 2026
Pakistan
extremis.online/
12Bot:

Alternatives

Extremis:

Alternatives

12Bot:
ChatGent

ChatGent

Factoryze
Extremis:
12Bot:
UChat

UChat

Smart Link
Extremis:
Chato

Chato

KariaTech OÜ
5.0 out of 5 stars
12Bot:
Extremis:
12Bot:
Extremis:
12Bot:

Categories

AI Chatbots Supported
Extremis:

Categories

12Bot:

Integrations

Instagram Supported
WhatsApp Supported
WooCommerce Supported
Anthropic Not Supported
ChatGPT Supported
Claude Supported
Claude Duet Supported
Claude for Legal Supported
Facebook Supported
Facebook Messenger Not Supported
Gmail Not Supported
Groq Not Supported
Model Context Protocol (MCP) Supported
OpenAI Not Supported
OpenRouter Not Supported
Shopify Supported
Extremis:

Integrations

Instagram Supported
WhatsApp Supported
WooCommerce Supported
Anthropic Supported
ChatGPT Not Supported
Claude Not Supported
Claude Duet Not Supported
Claude for Legal Not Supported
Facebook Not Supported
Facebook Messenger Supported
Gmail Supported
Groq Supported
Model Context Protocol (MCP) Not Supported
OpenAI Supported
OpenRouter Supported
Shopify Not Supported
12Bot:
Claim 12Bot and update features and information
Claim 12Bot and update features and information
Extremis:
Claim Extremis and update features and information
Claim Extremis and update features and information