Audience

Small and medium businesses, agencies and support teams handling high volumes of WhatsApp, Telegram and Instagram messages

About Botfay

Botfay is a unified business messaging platform that merges WhatsApp, Telegram and Instagram Direct into one shared team inbox. An AI assistant reads every incoming customer message, answers routine questions from a trained knowledge base, qualifies leads by asking clarifying questions, and follows up automatically with customers who go quiet - then hands the conversation to a human teammate the moment a personal touch is needed. Botfay is built for small and medium businesses, agencies and support teams that get heavy inbound traffic across multiple messaging channels and don't want a single message slipping through the cracks. Setup takes minutes: connect an existing WhatsApp Business number, Telegram bot or channel, and Instagram account, and Botfay starts answering right away, with humans free to jump into any conversation at any time.

Pricing

Pricing Details:
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Free Trial:
Free Trial available.

Integrations

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Company Information

Botfay
Founded: 2025
Ukraine
botfay.com

Videos and Screen Captures

Unified inbox screen showing conversations from WhatsApp, Telegram and Instagram in Botfay

Unified inbox screen showing conversations from WhatsApp, Telegram and Instagram in Botfay

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Product Details

Platforms Supported
Cloud
iPhone
Android
Support
Online

Botfay Frequently Asked Questions

Q: What kinds of users and organization types does Botfay work with?
Q: What languages does Botfay support in their product?
Q: What other applications or services does Botfay integrate with?
Q: Does Botfay have a mobile app?
Q: Does Botfay offer a free trial?

Botfay Product Features