Alternatives to Botfay
Compare Botfay alternatives for your business or organization using the curated list below. SourceForge ranks the best alternatives to Botfay in 2026. Compare features, ratings, user reviews, pricing, and more from Botfay competitors and alternatives in order to make an informed decision for your business.
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1
Zoho SalesIQ
Zoho
Zoho SalesIQ is a comprehensive live chat and chatbot platform that provides businesses with website visitor tracking, lead generation, and visitor analytics. These features are all integrated into a single platform, making it a one-stop-shop for businesses looking to improve their customer engagement and overall customer experience. It comes equipped with a patented ring view for visitor identification in real time, lead scoring, built-in audio calling, screen sharing, profanity management, and different types of bots based on your business requirement. From a codeless bot builder to an advanced AI chatbot that can be integrated with OpenAI or Zia, Zoho's in-house LLM, SalesIQ has it all. The platform also includes instant messaging channels that integrate with Instagram, Telegram, WeChat, Line and more so businesses can reach prospects and customers on platforms they already use. SalesIQ is optimized to suit the customer communication needs of both B2B and B2C businesses ofStarting Price: $0/month -
2
Gupshup
Gupshup
Headquartered in Silicon Valley, Gupshup is a leading conversational messaging platform that enables businesses to build engaging conversational experiences seamlessly across 30+ messaging channels using a single API. Gupshup offers an easy-to-use omnichannel messaging API, advanced bot-building platform and mobile marketing tools. Gupshup's messaging platform handles over 6 billion messages per month enabling over 39,600 businesses send messages to several billion users across popular messaging channels such as SMS, Voice, WhatsApp, Mobile Web, Android RCS, Instagram, Twitter, Telegram, WeChat, FB Messenger, Slack, Viber, Skype and many more. Gupshup's constant innovation enables it to offer market leading features on its platform, enabling developers to build Interactive, Programmable and Rich omni-channel CX journeys across messaging servicesStarting Price: $0.01 -
3
Chatfuel
Chatfuel
Chatfuel is an AI-powered chatbot and customer communication automation platform that helps businesses manage conversations across WhatsApp, Instagram, and Facebook. The software enables organizations to create automated messaging workflows for answering customer questions, qualifying leads, scheduling appointments, and following up with prospects. Its AI agents use business-specific knowledge to provide responses, recommend products and services, and guide customers through purchasing decisions. Chatfuel includes a no-code chatbot builder, customizable templates, and automated responses triggered by social media comments, direct messages, and advertising interactions. The platform also provides lead management, appointment booking, payment links, and integrations with customer relationship management systems. Built-in analytics allow businesses to monitor campaign performance, track lead generation activity, and evaluate the effectiveness of their messaging automation.Starting Price: $15.00/month -
4
ChatGent
Factoryze
ChatGent is a cloud-based AI messaging and commerce platform for online stores, service businesses, clinics, restaurants, and agencies. It answers customer questions on website chat, WhatsApp, Facebook Messenger, Instagram, and Telegram using business information approved by the team, then hands conversations to staff through a shared inbox. Shopify and WooCommerce catalogs sync hourly, and customers can discover products and place orders from messages, photos, or screenshots matched to the catalog. Teams can reply to Facebook and Instagram comments, capture leads, manage orders from new to delivered, use AI Copilot, and review analytics. ChatGent supports multilingual customer conversations, including Banglish, Roman Urdu, Hinglish, and Arabizi, and its dashboard is available in English and Bengali.Starting Price: $15/month -
5
Chatmizer
Chatmizer
Chatmizer is a SaaS platform for automating customer conversations across WhatsApp, Instagram, Facebook Messenger, TikTok, Telegram, X and Reddit. It brings messages into a shared team inbox where staff can assign conversations and take over from AI agents. No-code flows and AI agents answer questions using a business's website, FAQs and uploaded files, capture contact details, follow up with leads and hand off uncertain or complex requests to a person. Teams can use the platform to respond to product and service inquiries, qualify prospects, take orders and schedule appointments. It also includes contact and pipeline management, broadcasts, booking and order tools, and API-based agent tools for querying a store, CRM or custom backend. Chatmizer is aimed at customer-facing businesses such as online stores, clinics, salons and restaurants, and agencies managing conversations for businesses.Starting Price: $10.83/month -
6
Heyy
Heyy
Heyy is an AI-powered customer messaging and automation platform that helps businesses manage and scale conversations, sales, support, and marketing across channels like WhatsApp, Instagram, Facebook Messenger, and website chat from one unified interface. Users create customizable “AI Employees” that can chat with customers, answer FAQs, qualify leads, automate sales funnels, route messages, and integrate with CRMs, ecommerce systems, ticketing tools, and backend workflows without coding required. It includes features such as multi-agent inboxes, automated workflows, lead qualification and tagging, targeted marketing broadcasts, and simple integrations via APIs or webhooks to turn live chat into measurable business outcomes; its AI can also escalate complex queries to humans while handling routine tasks to save teams time and provide consistent 24/7 engagement.Starting Price: $49 per month -
7
JediDesk
JediDesk
JediDesk is an AI customer support and sales platform that automates conversations across website chat, Telegram, Viber, Instagram, Messenger, WhatsApp and email. It handles text, voice messages, photos and video, answers from a company knowledge base, and hands complex cases to human operators. Teams use the Magic Button to generate ready replies, connect CRM and eCommerce tools such as Pipedrive, SalesDrive and Horoshop, create tasks, update customer records and work with orders through APIs. Dialog and productivity analytics help teams monitor support quality and scale service. -
8
GetAiPilot
GetAiPilot
GetAiPilot is a no-code automation platform for customer conversations and lead workflows across WhatsApp, Telegram, and voice calling. It provides AI chatbots for WhatsApp Business API, Telegram bots for channels, groups, and direct messages, and voice agents for outbound calls, lead qualification, appointments, and customer service. Teams can automate inquiries, sales funnels, follow-ups, bulk messages, and broadcasts. The platform includes a visual bot builder, CRM-related lead qualification, and analytics and reporting. Example uses include property inquiries, healthcare appointments, ecommerce order updates, education admissions and support, finance lead qualification, and restaurant reservations. It is designed for businesses and nontechnical teams seeking to automate customer-facing sales and support across messaging and phone channels. -
9
Data2AIBot
Dreamious Inc.
Data2AIBot is an AI customer support platform for businesses that want faster, more consistent customer conversations across Instagram, WhatsApp Business, and website chat. Businesses can train an AI agent using their own documents, URLs, website content, and business information, then use the same agent across multiple channels. The agent answers common questions 24/7, supports pre-sales and after-sales conversations, shares relevant information, and can hand a conversation over to a human when needed. Teams can manage conversations from one place and customize the agent's role and tone. Data2AIBot is designed to reduce repetitive messaging while helping businesses respond faster without building a chatbot from scratch.Starting Price: $7.90/month -
10
Waslo
Tec-ads LTD (Waslo)
Waslo is a cloud-based AI customer messaging agent for businesses that handle sales and support through messaging channels. It responds across WhatsApp, Instagram, Messenger, Telegram, Outlook email and website chat using a business’s documents, website content and product catalog. The agent can answer product questions, qualify leads, assign conversation topics, route chats to team members and hand conversations to a human. It can also book appointments through connected calendars, send voice-note replies and work with store catalogs and CRM webhooks. Teams can manage conversations through a shared inbox and connect WhatsApp by QR code or through the official WhatsApp Business API. Waslo serves clinics, real estate firms, restaurants, online stores, agencies and other businesses that communicate with customers digitally. It is offered as a hosted service with pay-as-you-go credits and a subscription plan.Starting Price: $9 one-time -
11
12Bot
12MONDAY TECHNOLOGIES LLC
Never miss a lead from WhatsApp, Instagram and Facebook. 12Bot, built by 12Monday Technologies, is a shared inbox that brings all your WhatsApp, Instagram and Facebook conversations into one place. Your team works from one screen instead of jumping between apps and phones. The built-in AI replies to customers 24/7. It handles the repetitive questions every business gets, such as price, location, delivery and returns, and captures leads automatically so no enquiry is lost after hours or on busy days. Your staff can then step in on the conversations that need a human. 12Bot also has an MCP server, so you can connect any AI agent, such as ChatGPT or Claude, to 12Bot and have it create flows and automations for you. 12Bot serves businesses in the UAE, US, UK and Pakistan. Student Biryani in Dubai runs 12 branches on a single WhatsApp number with 12Bot, with more than 16,000 conversations handled and over 1,000 leads captured.Starting Price: $20/month -
12
Atomic Chat
Atomic Chat
Atomic Chat is an AI-powered conversational platform designed to centralize and automate customer communication across multiple messaging channels, enabling businesses to engage, qualify, and convert leads through real-time interactions. It unifies conversations from platforms such as WhatsApp, Messenger, Instagram, and Telegram into a single inbox, allowing teams to manage all customer interactions efficiently while maintaining full visibility and control. It uses AI agents to handle conversations through text, voice, and even image inputs, providing human-like responses that can answer questions, qualify prospects, schedule appointments, and follow up automatically, 24/7. It supports automation of customer service workflows and sales processes, including lead scoring, re-engagement campaigns, and personalized messaging sequences that improve conversion rates and reduce manual workload.Starting Price: Free -
13
Mixdesk
Mixdesk
Mixdesk is an AI-powered customer service and marketing platform for global teams. It brings customer conversations from LiveChat, Email, WhatsApp, Facebook Messenger, Instagram, TikTok, LINE and Telegram into one workspace. Teams can use an AI Agent to answer common questions from their approved knowledge, build automation workflows, route conversations, collaborate in a shared inbox and hand conversations to human teammates when needed. Mixdesk is designed to help businesses manage multilingual customer conversations across channels without switching between separate tools.Starting Price: $0/month -
14
Conciergr
LONUT
Conciergr is a WhatsApp-based AI receptionist for tuition centres, swim schools, dance studios and other class-based small businesses. It answers customer enquiries on the business’s existing WhatsApp number using information in the business’s Google Doc and Sheet, including fees, timetables, availability and policies. Staff can monitor conversations and take over, while questions the assistant cannot safely answer are handed to the team. Optional modules follow up with enquiries that go quiet, collect trial-class booking details in chat and email the request to staff, send reminders, request Google reviews and track enquiry sources and progress. It supports text and voice-note enquiries and logs replies to their source material. Pricing starts at £49 per month; a 30-day trial of the full plan requires a payment card at signup. Meta’s WhatsApp messaging fees are charged separately.Starting Price: £49/month -
15
Fliqr AI
Fliqr AI
Fliqr AI is a customer engagement platform for creators, brands and agencies. It combines AI agents, no-code automation flows and a shared team inbox for conversations across Instagram, WhatsApp, Messenger, TikTok, Telegram, SMS, email, voice and website chat. Teams can automate comment and DM replies, answer questions, share links, capture contact details, qualify leads and hand conversations to a human when needed. A visual flow builder supports triggers, messages, conditions and actions. The platform also includes customer conversation management, broadcasts and analytics. Fliqr AI is cloud-based and offers a free plan alongside paid plans.Starting Price: ₹299/month; free plan -
16
MOON Chat
THE MOON Agency
MOON Chat is a hosted AI chatbot and customer-messaging tool for online stores and business websites. It uses a store's product catalog, pages and policies to answer visitor questions and present product cards with images, prices and links, with availability checked before products are recommended. It can also retrieve order and tracking information for verified customers, collect contact details for follow-up, and route conversations across a website widget, WhatsApp, Facebook Messenger and Instagram. Store teams can take over social conversations when needed. MOON Chat connects with Gomag, Shopify, WooCommerce and PrestaShop stores, as well as Google Merchant product feeds, and can be added to WordPress and other websites. The service is offered as a cloud subscription with tiered monthly plans and a trial; its Shopify app also has a free plan.Starting Price: €39/month -
17
ReadyChatAI
ReadyChatAI
ReadyChatAI is a no-code AI chatbot built for Instagram, Facebook and WhatsApp. It automatically replies to messages and comments, recommends products, and books appointments inside the chat around the clock. The chatbot is trained on your business information or your website, so it can answer like someone from your team - no coding or setup required.Starting Price: $14.99/month -
18
SendSeven
SendSeven GmbH
SendSeven is a GDPR-compliant unified messaging and customer engagement platform that connects WhatsApp, SMS, Email, Instagram, Messenger, Live Chat, Telegram, and browser push through one REST API and one shared inbox. Official Meta Business Partner. Core capabilities: • Shared inbox for support & marketing — all channels with assignments, tags, notes • WhatsApp Business API with Coexistence — connect your number without migrating • AI chatbot & Knowledge Base — RAG answers from your content, human handoff • Visual Flow Builder — no-code automation • Campaigns — WhatsApp broadcasts, SMS, email, and browser push • REST API, webhooks, Zapier & n8n — one endpoint, every channel • Analytics and auto-translation (100+ languages) Plans from €49/month; API Only from €9/channel/month. No per-user fees. Unlimited seats and contacts. Free inbound. EU servers (Frankfurt). Made in Germany. EU AI Act ready. 14-day free trial, 100 test messages, no credit card.Starting Price: €9 per channel/month -
19
InsertChat
InsertChat
InsertChat is an AI-powered customer communication platform that helps businesses manage inquiries across phone calls, website chat, email, SMS, and WhatsApp. The software provides an AI receptionist that answers customer questions using information from a company's website, documents, and other knowledge sources. Businesses can use InsertChat to capture leads, collect contact information, and schedule appointments through automated conversations. A centralized inbox brings customer interactions from multiple communication channels into one workspace for monitoring and follow-up. The platform supports human handoffs, allowing employees to take over conversations that require personal assistance. InsertChat also integrates with calendars, CRM systems, and other business applications to support customer communication and administrative workflows.Starting Price: $98/month -
20
Pinlyx
Pinlyx
Pinlyx is an omnichannel AI CRM that brings social messaging, email, live chat, sales pipelines, automation, and publishing tools into one platform. The unified inbox can consolidate conversations from channels such as Telegram, WhatsApp, Instagram, X, Facebook Messenger, LinkedIn, TikTok, email, and website chat. AI agents and auto-responders can answer common questions, qualify leads, use company knowledge, and hand conversations off to human team members when needed. Pinlyx also includes contact management, deal pipelines, automation sequences, lead discovery, bulk messaging, templates, analytics, and revenue tracking. Its publishing tools let users schedule content across major social networks, while APIs, webhooks, MCP support, Zapier, and n8n integrations connect the platform with external systems. Pinlyx is designed for sales, support, marketing, and growth teams that want to manage customer conversations, lead generation, follow-up, and social publishing from a single workspaceStarting Price: $24.99/month -
21
Make Agent Fast
Make Agent Fast
Make Agent Fast is a no-code platform for creating customer-facing AI agents from a business website. Users can configure agents for general assistance, sales and inquiries, customer service, or bookings and consultations; review agent answers before launch; and define permitted actions. Agents can answer approved questions, capture leads, assist with bookings, create support tickets, and hand conversations to a person. A customizable chat widget can be embedded on a website. The platform supports text chat and voice messages, with live voice and messaging channels available on eligible plans. Supported messaging channels include Telegram, WhatsApp, Messenger, Instagram, Discord, and KakaoTalk. The interface and guides are available in English, Uzbek, Korean, and Russian. Businesses can manage knowledge sources and monitor conversations. A seven-day free trial is available without a credit card.Starting Price: $12/month -
22
Botseller
Botseller
Botseller is an AI-powered CRM with autonomous sales agents that handle customer conversations 24/7 across WhatsApp, Telegram, Instagram, and Avito. The bots qualify leads, answer questions, follow up, and book appointments automatically — so businesses never lose a lead outside working hours. Built-in CRM with a visual sales pipeline, automation flows, broadcasts, and analytics. Trusted by 500+ small and medium businesses in real estate, e-commerce, beauty, education, and services. No-code setup, human-like conversations, and full control over when bots hand off to a live manager.Starting Price: $29/month/user -
23
Callbell
Callbell
Sell and support your customers on WhatsApp, Facebook Messenger, Instagram Direct and Telegram from a single multi-agent platform. Invite your teammates and support your customers on WhatsApp Business, Instagram Direct, Messenger and Telegram from a single integrated and multi-agent solution. With Callbell, you can divide your team into teams according to their specific functions, so that your customer always finds what he’s looking for thanks to the automatic routing. Use statistics to analyze your team’s performance, study the best communication strategy and keep control over all communication between your company and its customers. Collaborate with your support or sales team from a single platform on your WhatsApp Business, Instagram Direct, Facebook Messenger and Telegram chats. Unify your customer’s favorite messaging channels on one platform. Improve response time with a system designed for multiple agents.Starting Price: $15 per month -
24
Buzzspot
Buzzspot.co
Buzzspot is a web-based AI assistant that businesses can add to customer-facing websites to answer visitor questions using their own website pages, documentation, product information, and uploaded files. It builds a searchable knowledge base from those sources and presents answers in an embedded chat experience. Businesses can use the assistant to handle common support questions, collect and qualify prospective-customer details, and offer appointment or demo scheduling. A shared conversation inbox lets staff monitor chats and take over when a person is needed. The service supports multiple languages and can be added with website-builder plugins or an embed script. It is aimed at e-commerce businesses, SaaS and technology companies, professional service providers, and web agencies seeking website support and lead-capture tools. Plans include monthly message allowances, assistant limits, and human-agent seats that vary by tier.Starting Price: $19 -
25
OnSync
OnSync
OnSync – Smart Team Inbox for WhatsApp, Instagram, Facebook & Telegram. OnSync is an AI-powered team inbox that helps businesses manage, automate, and scale customer conversations across WhatsApp, Instagram, Facebook Messenger, and Telegram — all from one smart dashboard. Modern businesses talk to customers everywhere. OnSync brings everything into one organized inbox, so your team never misses a message, never duplicates replies, and never loses sales opportunities. Whether you run an e-commerce store, clinic, agency, or service business, OnSync turns daily customer chats into a structured, trackable, and scalable sales & support system.Starting Price: $29/month -
26
JoyzAI
JoyzAI
JoyzAI is an AI calling agent built for Indian SMBs selling through calls and WhatsApp. It handles inbound and outbound calls, answers queries, qualifies leads, captures customer requirements, books appointments, and follows up automatically. With low-latency, human-like conversations, JoyzAI makes customer interactions feel natural rather than scripted. It supports Hindi, English, and multiple Indian languages, with the ability to switch languages mid-conversation. Beyond calling, JoyzAI automates the actions that follow every conversation, including updating CRM records, creating tickets, triggering workflows, sending follow-ups, and routing tasks to the right teams. Businesses can connect their existing systems and automate the entire customer journey, from the first call to the next action.Starting Price: ₹2499/month -
27
Atom
Atom
Evolve communication with your customers via courier. 8 out of 10 clients prefer to be served via Messaging platforms such as WhatsApp, FB Messenger or Twitter. Our intelligent conversational platform simplifies your work by unifying the chats that your customers send from popular messaging apps (WhatsApp, Messenger, Instagram, Telegram, among others) and manages them in one place, facilitates the shopping experience and provides immediate attention by automating responses. Connecting your main channels. We integrate all messaging channels into an intelligent conversational platform, which simplifies the visibility and traceability of service and sales. We automate 80% of human interactions, reducing service costs by 50% and multiplying sales by 30%. We convert 30% of the leads generated via marketing. Chatbots with official WhatsApp integration Register, automate, order, respond, monitor and enhance all the conversations that your company carries out through Whatsapp. -
28
Reflys
Reflys
Reflys is a modern chat marketing and automation platform designed to help businesses turn conversations into conversions across all major social channels—including WhatsApp, Instagram, Facebook Messenger, and TikTok. With Reflys, businesses can automate customer interactions, capture leads, and manage conversations from a single dashboard. Whether you're running WhatsApp campaigns, automating Instagram DMs, handling Facebook Messenger inquiries, or engaging audiences on TikTok, Reflys enables real-time, personalized communication at scale. Powered by AI, Reflys allows brands to create intelligent chat flows that respond instantly, understand user intent, and guide customers toward the right products or services. Its intuitive drag-and-drop builder makes it easy to set up automated replies, conversation triggers, lead qualification flows, and support systems—without any technical expertise.Starting Price: $12/month -
29
Sellio
Sellio
Sellio is a cloud-based customer support platform for small teams managing conversations across websites and messaging channels. It combines an embeddable live-chat widget with a shared inbox for website chat, email, WhatsApp, Instagram, Facebook Messenger, Telegram, and SMS through Twilio; teams can also handle conversations from Slack and Discord. Staff can assign conversations, add internal notes, view customer histories, and coordinate replies. AI agents answer website-chat questions using a business's own content and can hand conversations to a person; AI replies are limited to website chat, while other channels are handled by people. Sellio also includes ticket management, routing rules, workflow automation, saved replies, customer profiles, feedback tools, and support analytics. It is designed for SaaS businesses, online shops, and other small teams that support customers. A free plan is available, while paid plans add seats, channels, automation, and AI allowances.Starting Price: $0/month -
30
Zaptick
Zaptick
Zaptick is an AI-native customer communication platform built to help businesses run every conversation from a single place. It brings WhatsApp, Email, RCS, SMS, Voice AI, and Instagram into one dashboard, backed by a unified team inbox, a no-code workflow builder, AI chatbots and voice agents, native WhatsApp catalogue, and live analytics, so teams are not stitching together five separate tools to manage customer communication. Built for modern businesses that need faster communication and better engagement, Zaptick helps sales, support, and marketing teams streamline operations while delivering better customer experiences.Starting Price: ₹1,420/month -
31
247Rep
247Rep
247Rep is an AI-powered business communication platform that acts like a team of AI employees across WhatsApp, Telegram, email, web, and voice. Each AI rep has skills it can choose mid-conversation, memory across channels, a voice learned from your past chats, and judgment for when to hand off to a human. It can answer questions, look up catalogs, track orders, book appointments, capture leads, verify receipts, follow up on quiet threads, and escalate complex cases without requiring users to build flowcharts. The voice channel provides a real business phone number, natural AI answering, call transcription, outbound dialing, and conference-in support, while the web channel can answer questions and take voice calls from a site. A shared memory keeps customer history consistent across channels, so people do not have to repeat themselves.Starting Price: $0.01 per credit -
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QualifyBase
QualifyBase
QualifyBase provides inbound and outbound AI sales agents for service businesses, bringing customer messaging, voice calls, follow-up, and appointment booking into a shared inbox and sales pipeline. Agents answer questions using business-provided information, collect qualification details, and work across WhatsApp Business, Instagram Direct, Facebook Messenger, web chat, SMS, and supported voice workflows. Teams can configure calling campaigns with schedules and retries, re-engage eligible leads with approved WhatsApp templates, and hand qualified leads to staff with conversation context. Ads insights connect ad-sourced inquiries with conversations, appointments, recorded wins, and sales value; detailed reporting is available on Growth and Pro plans. Make, Zapier, webhooks, and the public API connect CRM workflows. Campaigns require an active paid plan.Starting Price: $40/month -
33
AgentDock
AgentDock
AgentDock is an AI-native customer engagement platform and unified interface for building, managing, and deploying production-ready AI agents and workflows. It is built around the idea that one AI can handle every customer across web, email, phone, text, Telegram, and WhatsApp, while the human team steps in only when it counts. The AI can answer routine questions, book appointments, approve or route refunds, follow up on quotes, send reminders, ask for reviews, recover quiet customers, and keep every interaction connected to customer history. AgentDock remembers context across visits and channels, so the next conversation starts with what the AI already knows: the customer’s history, lifetime value, intent, signals, previous outcomes, and best next step. When a situation needs a human, the platform hands off the full conversation, the signals it caught, and what worked last time, so the team does not start cold.Starting Price: Free -
34
AiChatSale
PandaWM
AiChatSale is a website sales-assistant service for organizations that want to answer visitor questions, qualify inquiries and hand conversations to staff. Pandawm describes an implementation process that selects approved company, product and service information, defines which questions the assistant may answer, and marks topics for human review. Qualification flows can collect a visitor's market, company type, use case, current system, urgency and preferred contact method. The service can define lead-routing ownership and hand-off summaries. CRM, messaging and notification connections depend on the agreed technical scope and permissions. AiChatSale is intended to support sales teams rather than replace staff or make final commercial decisions. The vendor notes that AI responses may be incomplete or incorrect and that availability can depend on hosting, connected services and model providers. -
35
FluidTalk
FluidTalk
FluidTalk is an AI chatting engine for creators and agencies. You build an AI Character once, giving her a name, a job, a home city and a handful of lines in her own voice, and she then handles conversations across every inbox you run. What sets it apart is how she reaches your link. The conversation runs through stages you design yourself, with a gate between each one. A gate opens only when the lead gives something real, such as their city or their job. Until then your link is not among the things she can say, so she cannot send it early. FluidTalk writes the messages and your sending tool delivers them, so it is not tied to one platform. It connects to Instagram, X, Tinder, Bumble, Threads, TikTok, Snapchat and Reddit through partner tools, or to your own software via the API. Includes persistent memory, multi-language support, outbound messaging, handoff to human agents, and analytics per Character and platform. Usage based pricing, free plan available.Starting Price: $99/month -
36
HORISEN Omnichannel Router
HORISEN
HORISEN Omnichannel Router is a messaging routing and orchestration platform for telecom operators, CPaaS providers, messaging businesses, and organizations that need to connect customer communications across channels. It provides a unified API and routing layer for inbound and outbound traffic across SMS, RCS, WhatsApp Business, Telegram, Instagram, Facebook Messenger, and email. Teams can centralize channel connections, configure routing and fallback logic, manage multiple channels and accounts, and support customer notifications, order and delivery updates, banking alerts, one-time passcodes, transaction confirmations, two-way messaging, chatbot use cases, and personalized marketing journeys. The product is offered as a cloud-based service or for on-premise deployment, allowing organizations to integrate messaging functions into existing infrastructures and CPaaS or SaaS offerings. -
37
Socavi
Socavi
Turn every automobile enquiry into revenue across WhatsApp, Instagram and Facebook. Socavi is an end-to-end revenue system for automobile dealerships. It captures vehicle enquiries across WhatsApp, Instagram and Facebook, answers first questions instantly, qualifies buyer intent and timelines, nurtures every conversation, shares booking links for test drives or sales calls, and hands off to a salesperson when needed - taking each enquiry from first message to showroom conversion. Plans start free, paid from $39/mo.Starting Price: Free plan, paid from $39/moCRM -
38
fone.me
Unified Acquisitions
fone.me is an AI call assistant and answering service for individuals and small businesses. It answers calls and messages when users are unavailable, asks callers what they need, uses information users provide to answer questions, and sends a summary and transcript. People can reach the agent through a shareable web link, WhatsApp, Telegram, or—on Premium—a dedicated phone number; missed calls can also be forwarded to that number. The agent can take messages and booking requests, answer business questions, and place calls or send messages on a user's behalf after asking before agreeing to an arrangement. Messages it sends on WhatsApp can be shown in the recipient's language with English below. Users can monitor and take over conversations through the app or website. Free access is available, while Premium adds a phone number, call minutes, and additional agent links. The service supports personal use and small-business call and message handling.Starting Price: $0 -
39
Chatterence
AC Agency
Chatterence is a European AI platform built for businesses that need a multilingual web assistant without sending customer conversations outside the EU. It answers site visitors in 30+ languages, grounded strictly in the operator's own content so it never fabricates answers, and hands off to a human by email or WhatsApp when a conversation calls for one. Paired with it is a business intelligence layer that consolidates advertising, analytics and the assistant's own conversation data into a dashboard you can query directly, in plain language. Hosted on EU infrastructure with an isolated deployment per client and no tracking cookies, it's built around GDPR and EU AI Act requirements from the start. Developed by AC Agency, based in Las Palmas de Gran Canaria, Spain. -
40
URVA Connect
URVA
"URVA Connect is an omnichannel communication platform that enables businesses to centralize conversations from channels like WhatsApp, FB Messenger, INstagram DM, twitter, Telegram, SMS, and more. By allowing customers to communicate with your teams on any messaging service, URVA Connect ensures that all interactions are collected in one place, making it easier to build engaging relationships between your firm and your customers. With URVA Connect, customers have one single number to connect to, and they can connect from any medium of their preference. For the sales officers, all messages are consolidated on a single platform, meaning that there is no loss of data when a relationship manager leaves, and that they can easily continue conversations across multiple channels. The platform's collection of data allows organizations to develop an in-depth understanding of their customers, which is essential for building and maintaining long-term Customer relationships. -
41
Convrs
Convrs
Convrs is a cloud-based omnichannel messaging platform for businesses that manage customer conversations across WhatsApp, Instagram, Messenger, Telegram, LINE, Viber, SMS, and website live chat. It brings conversations into a single inbox for each agent, where teams can assign and review chats, collaborate with internal notes, and view customer context. Teams can build rule-based chatbot flows and, on eligible plans, AI chatbots; automate routing and follow-ups; and run WhatsApp campaigns with audience selection, personalized messages, scheduling, and performance reports. Convrs also provides mobile apps for iOS and Android, documented HubSpot and Salesforce integrations, and an API for custom connections. It is designed for marketing, sales, and customer service teams using messaging for customer engagement, lead qualification, and support.Starting Price: $29/agent/month -
42
Chattigo
chattigo
Chattigo is an omnichannel platform that centralizes communication between companies and customers, integrating channels such as WhatsApp, Facebook Messenger, Instagram, Telegram, email and more in a single interface. It combines human interaction with artificial intelligence, through chatbots that use natural language and semantic analytics to automate responses and optimize processes. The platform allows multiple management, assigning and transferring chats to different agents or departments. In addition, it has real-time reports to evaluate efficiency and satisfaction in customer service. It also has a mobile application to facilitate conversation management, allowing agents to access their inbox, review and assign conversations, and use frequently asked questions to quickly resolve common questions. The platform is customizable and integrates with CRM and ticket systems, adapting to the specific needs of each company.Starting Price: $95/month -
43
Ignix
Dreaming Solutions LLC
Ignix replaces three tools with one: a social media scheduler, a DM and comment automation platform, and a shared inbox. Publish and schedule across 14 networks — Instagram, TikTok, YouTube, Facebook, WhatsApp, X, LinkedIn, Threads, Pinterest, Telegram, Discord, Reddit, Bluesky and Google Business — from a single calendar, with per-network previews and validation before anything goes out. Build automations in a visual flow builder: a comment on a post triggers a private DM, a keyword starts a sequence, a follow gate qualifies the lead. An AI agent trained on your own documents and website replies across every channel and hands over to a human when it matters. Every DM, comment and review lands in one inbox, with saved replies, team roles and approval flows. Flat pricing with unlimited contacts and unlimited messages on every plan — growing your audience never raises your bill.Starting Price: $19/month -
44
Serviceform
Serviceform
Better: How to get people. We have a unique history of human-to-human lead generation, qualifying and converting leads, then easily managing them. Schedule meetings email-free with Ourly, the fastest and easiest meeting and appointment scheduler. Add inside your webpages, emails, and conversion tools for maximum conversion. Measure and report booked meetings. Serviceform has worked worldwide with 200+ real estate agencies and developers. What are our customers saying? That we provide the best lead generation for realtors. Our Social inbox redefines communication across Facebook, Instagram, and WhatsApp by combining all three. When customers send a message, it automatically goes to your Social inbox, so no lead gets lost. These leads can then be smartly assigned to individuals or teams! Our Chatbots answer your customers’ most frequently-asked questions, book meetings, and even prequalify leads while you’re busy or away.Starting Price: $39 per month -
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Athena AI
Athena AI
Athena AI is an omnichannel messaging platform that unifies customer conversations across WhatsApp, Instagram, Telegram, and webchat. Powered by smart GPT-4 AI chatbots trained on your data, Athena helps automate support, close sales, and manage leads efficiently. Built for modern businesses, Athena combines AI with a no-code builder, CRM integrations, and performance analytics.Starting Price: $99/month -
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ClerkChat
ClerkChat
ClerkChat is a hosted AI support chatbot for small and mid-sized businesses. It ingests a company's existing material — public website pages, help documentation, PDFs and internal standard operating procedures — and uses that content to answer customer questions through a chat widget embedded on the site. The agent is designed to run unattended outside business hours. When a question falls outside what it can answer confidently, or when a customer asks for a person, the conversation is handed off to a human agent rather than looping. Conversation history is retained so the handoff includes context. Setup does not require engineering work. A business points ClerkChat at its site and documents, reviews the generated knowledge base, and installs a script tag. Common use cases include pre-sales questions, enrolment and booking enquiries, order and policy questions, and deflecting repetitive tickets from a small support team.Starting Price: $49/month -
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ValueText
ValueText
ValueText is a multi-channel messaging app for Salesforce. ValueText supports channels like SMS, WhatsApp, Telegram, and more. Easily start texting through SMS or WhatsApp from any records in Salesforce such as contacts, leads, opportunities and even your custom objects. Respond to customers using our Chat Console or Converse Inbox. Manage all the conversations in one place, add custom labels, use dynamic templates, send files and audio messages, schedule texts, set up auto responses, and much more! Want to quickly send or schedule your SMS and WhatsApp messages to many people in bulk? Not a problem, with ValueText you can do it from List Views, Reports or Campaigns. Send custom messages or use templates and bots. Looking to increase your efficiency and save time? You can automatically send SMS and WhatsApp messages in Salesforce through native automation tools (e.g. instantly confirm scheduled appointments, send reminders, special offers, and more!)Starting Price: $5 per user per month -
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Linkubit
Adhiti Consulting Pty Ltd
Linkubit is an AI salesperson for WhatsApp, email, Instagram and Messenger, built for small and mid-sized businesses in India. When a customer writes, the AI answers within a minute, asks the qualifying questions the business has set, quotes prices only from the business's own catalogue, and hands the team a priced deal on a pipeline. A customer who says yes can pay by UPI or card inside the chat. Rules are enforced in code rather than in a prompt: every action and every outgoing message passes a gate, and each reply is checked against what the AI looked up. A conversation that needs a person is handed over with the whole thread. Also included: a shared team inbox, WhatsApp and email campaigns, follow-ups, lead scoring, and attribution from click-to-WhatsApp and Google ads to the closed deal. Meta bills messages at its own rate and Linkubit adds nothing. Free plan; paid plans from ₹499 a month.Starting Price: $6/month (₹499 in India) -
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BotSailor
BotSailor
BotSailor is an AI-powered multi-channel chatbot automation platform designed to help businesses automate conversations, increase engagement, and drive sales. It supports WhatsApp, Facebook Messenger, Telegram, Instagram and Web Chat from a single dashboard. BotSailor enables businesses to manage marketing and customer support seamlessly. Built for eCommerce brands, agencies, and SaaS companies, BotSailor offers a no-code visual flow builder and white-label reseller system, making it easy to scale messaging automation while staying compliant with Meta policies. It's great for: WhatsApp Cloud API & marketing campaigns COD order & Abandoned Cart notifications AI Agent & Assistant Integrations Appointment Booking Reminders Event/ Sale Promotion Campaigns Customer Support Automation Webhook Workflow Automation Advanced Broadcasting & Shared Inbox White Label Reseller SystemStarting Price: $10.99 -
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Asyntai
Asyntai
Asyntai is an AI chatbot for websites and online stores. It learns your website pages, documents and product catalogue, and answers visitor questions in the chat, day and night, in the visitor's language. Main features: - Answers from your own website content, uploaded files and product feeds - Works on any website with one line of code, with plugins for popular website builders, CMS and online store platforms - Custom AI instructions, so the assistant follows your rules and tone - Custom colours, position, welcome message and branding - Lead capture that collects visitor contact details - Hand-off to a human when the visitor needs one - Chat logs and insights into what visitors ask - Free plan availableStarting Price: $39/month
