Audience

Small and medium businesses in Mexico and Latin America that sell and support customers over WhatsApp and Instagram.

About Colibly

Colibly is a cloud-based CRM for businesses that manage sales and customer support through messaging channels. It brings WhatsApp, Instagram, Messenger, Telegram, and website chat into a shared team inbox, with a sales pipeline, editable stages, calendar and appointments, tasks, automations, sequences, macros, and quick replies. AI features include bots that answer from business information and an assistant for reply suggestions, conversation summaries, rewriting, and transcription. Higher-tier plans add WhatsApp broadcasts, customer satisfaction surveys, lead qualification and recovery, Meta Ads conversion tracking, and WhatsApp calling. The platform also supports a REST API and webhooks on higher plans. Plans are priced per team member, can be mixed within a team, and WhatsApp message fees are billed separately. Colibly offers a 14-day Pro trial for up to three people without requiring a credit card.

Pricing

Starting Price:
MXN 59/user/month
Pricing Details:
Basic: MXN 59 per user per month; Advanced: MXN 89 and Pro: MXN 149 per user per month; Enterprise pricing is custom. Plans may be mixed by team member. A 14-day Pro trial is available for up to three people without a credit card. WhatsApp message fees are billed separately.
Free Trial:
Free Trial available.

Integrations

API:
Yes, Colibly offers API access

Ratings/Reviews

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Company Information

Colibly
Mexico
colibly.com

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Product Details

Platforms Supported
Cloud

Colibly Frequently Asked Questions

Q: What kinds of users and organization types does Colibly work with?
Colibly works with these users and organization types: Mid Size Business, Small Business, Enterprise, Freelance, Nonprofit, Government, and Startup.
Q: What languages does Colibly support in their product?
Colibly supports these languages: English.
Q: What other applications or services does Colibly integrate with?
Colibly integrates with: Facebook Messenger, Instagram, Telegram, and WhatsApp.
Q: Does Colibly have an API?
Yes, Colibly has an API.
Q: Does Colibly offer a free trial?
Yes, Colibly offers a free trial.
Q: How much does Colibly cost?
Pricing for Colibly starts at MXN 59/user/month.

Colibly Product Features